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Bilingual 4/13/09
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Recruitment Specialist for Colorado Marrow Donor Program
Bonfils Blood Bank
Job Description:
Position Summary: Under administrative direction, responsible for increasing awareness and participation in the National Marrow Donor Program. Educates, recruits and generates funds for testing marrow donors through a variety of community contacts. Responsible for entering new donors into the CMDP registry. Pay range is $32,000 to $39,000 dependent upon experience.
Must be willing to travel around the state of Colorado and parts of Wyoming as needed. Some nights and weekend work also required. Public speaking and fund-raising experience required. Fluency in Spanish highly preferred (fluency is not familiar or proficient but fluent.) See other requirements below.
1. Educates and recruits new marrow donors for the National Registry. 1.1. Speaks to groups and individuals to inform them about the NMDP and the process of volunteering as a marrow donor. 1.2. Responds, verbally and/or in writing, to inquiries concerning marrow donation and the recruitment of donors. 1.3. Coordinates marrow donor recruitment drives, either independently, with blood drives, or with a sponsoring group. 1.4. Ensures appropriate and necessary promotion of recruitment events, working with sponsoring groups and media. 1.5. Completes all necessary worksheets and forms for scheduled recruitment drives and arranges laboratory and phlebotomy services. 1.6. Confirms correct completion of donor registration forms and ensures qualifications of each donor to meet NMDP requirements.
Education: * BA in Communications, Education, Fund-raising or related field or equivalent work experience in these areas.
Knowledge: * Knowledge of territory, as it relates to job functions. * Knowledge of health field or specific BMT treatment. * Knowledge of computers.
Skills: * FLUENCY IN ENGLISH AND SPANISH STRONGLY PREFERRED (Fluency does not mean familiar or proficient, but fluent.) * Excellent communication skills, both written and verbal. * Strong organizational and analytical skills. * Effective public speaking and presentation skills. * Must possess valid Colorado driver's license and be insurable.
Abilities: * Ability to work well with people in a variety of circumstances. * Ability to provide emotional support in a professional manner. * Ability to deal comfortably with illness and death. * Ability to effectively handle a variety of projects simultaneously. * Ability to travel occasionally. * Ability to lift and carry supplies used at community events. * Available to work weekends, evenings and on-call.
Experience: * Experience in fund-raising required. * Experience in working with the public and public speaking required.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. We participate in the SSA/DHS E-Verify program.
Click here to apply
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Enrollment Specialist
Catholic Charities
Denver
Responsible for recruitment and enrollment for all Head Start, Early Head Start and Child Care sites. Enters all enrollment information into data base. Maintains waitlist for all sites and uses it to determine enrollment priority. Enrolls, maintains, tracks information and compiles reports on children enrolled in Catholic Charities Child Care Programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Maintains full enrollment at all sites and recruits children for open positions.
* Completes Selection Criteria with all families and determines appropriate center placement.
* Ensures that all children meet the requirements for enrollment, including Head Start and Early Head Start requirements.
* Tracks the number of over income children enrolled to ensure we do not exceed the 10% that is allowed.
* Works closely with the Disabilities Coordinator to ensure we are meeting the mandated 10% of enrolled children having an identified disability.
Must be bilingual English/Spanish
QUALIFICATIONS
* Organizational skills, ability to meet deadlines and adhere to schedules.
* Strong computer skills, including Microsoft office and experience with database/spreadsheet software, ability to become efficient in GenesisEarth
* Fluency in a foreign language such as Spanish is helpful.
* Knowledge of the service population's cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
* Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.
EDUCATION and/or EXPERIENCE
Bachelor's degree (BA/BS) from accredited four-year college or university; and six months to one year related experience and/or training; or equivalent combination of education and experience.
Benefits: Minimum 5 weeks + of Paid Annual Leave
Medical Insurance~ Dental Insurance~403B Retirement Plan
Flexible Benefit Plan~ Extended Illness Bank
We conduct background checks as part of our hiring process.
SUBMIT RESUME & COVER LETTER TO:
CATHOLIC CHARITIES HUMAN RESOURCES
4045 Pecos St. Denver, CO 80211
or
Email: hr@ccdenver.org
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Director of Health Promotion
Clinica Tepeyac
Denver
Clínica Tepeyac is a community and volunteer-based health clinic in northwest Denver. The main serving population is low-income Spanish-speaking Latino families without health insurance. Clínica Tepeyac offers clinical and educational outreach services.
POSITION PURPOSE
To ensure that potential Clínica Tepeyac's clients are provided with the appropriate information about Clínica Tepeyac services, health promotion information, and linked with the program services that best meet their needs. The Director of Health Promotion also supports the linkage of Clínica Tepeyac's clients to holistic services and is responsible for increasing the scope of preventive health and educational opportunities.
Program Activities
The Health Promotion department currently holds educational classes and screening for cancer (breast, cervical, prostate, and colon cancer), depression, cardiovascular disease, diabetes, distribution of health materials, and assertiveness education for Latinas. Most education is done in groups.
PRINCIPLE ACCOUNTABILITIES
1. Responsible for overseeing all the aspects of the Health Promotion department and implementing objectives within Clínica Tepeyac's Strategic Plan. This includes the development of new partnerships, assistance with grant writing, supervision of staff, health communications, public speaking, program evaluation, implementation of evidence based interventions, media responses, policy development and budget oversight.
2. Expected to represent or choose a representative of the Health Promotion team to attend Clínica Tepeyac's leadership meetings, local, state and national meetings and to take a leadership role with other boards and agencies related to outreach, health promotion and control.
3. Provides culturally competent supervision to the Health Promotion team and volunteers ensuring quality work is performed and Clínica Tepeyac's standards are implemented.
4. Ensures that appropriate training and support is provided to the Health Promotion team and volunteers so that they can successfully complete their roles.
5. Maintain and evaluate all statistics on services and referrals provided by Health Promotion team and volunteers. Assess outcome of services and referrals and provide feedback on how to strengthen the process as needed.
Knowledge, Skills and Abilities -- Knowledge of health promotion, screening and treatment strategies; experience with clinical/medical settings, traditional western medicine, Latin-American health systems and culture; knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources; ability to set long-term and/or short-term goals, objectives, timelines, and tactical strategies; experience with evidence-based strategies (experience making organizational decisions and implementing practices informed by the best available scientific evidence and/or empirical research); knowledge of the grant writing process, including preparation, research of funding sources, grant
packaging, and persuasive writing techniques;
Education and/or Experience
* Bachelor's degree in Public Health, Health Education, Human Services, Nursing, Public Administration or closely related field;
* Five (5) years of professional experience in health promotion and/or chronic disease management program administration. Experience must have included: working with health promotion programs, screening and treatment issues; program evaluation; outreach with Latino communities; supervision of staff; and budget oversight.
* A working knowledge and understanding of client/client confidentiality issues and HIPAA compliance/regulations are essential.
* Bilingual in English and Spanish preferred
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Educational Outreach Specialist (summer 2009)
Colorado Youth for a Change
Denver
Colorado Youth for a Change (CYC) is an educational nonprofit organization with the mission to solve America's dropout crisis. Currently, CYC is working statewide within Colorado, with direct service programs operating in the Denver Metro Region. CYC Educational Outreach Specialists utilize a unique outreach approach to help interested out-of-school youth return to school, with the Denver specialist concentrating on Denver Public Schools.
The Educational Outreach Specialist (EOS) will work in conjunction with other CYC staff, members from Metro-Denver school districts, as well as other nonprofit and service oriented agencies supporting youth with the goal of returning to school. This is a temporary position starting June 1, 2009 and ending October 2, 2009.
The primary duties of the EOS include:
* Making contact with high school dropouts from DPS and other school districts, who primarily live in Southwest Denver.
* Quickly building relationships with each youth while ascertaining their interest in returning to school
* Helping and engaging each youth in a school exploration process to find appropriate schools to return to
* Addressing barriers for each youth by connecting them with Metro-Denver service providers so that they may focus on school
* Working to get youth through registration processes by helping with paperwork as well as obtaining any necessary documents such as birth certificates and transcripts
* Tracking all student's progress within CYC's database and other spreadsheets
The EOS will attempt to make contact with 400 hundred youth. These attempted results will be tracked using CYC's data management systems. Of these 400 youth, the EOS will help 40 youth return to school by October 1st, 2009.
Other Position Requirements
* A minimum of 2 years experience working with high-risk, adolescent populations and at least 2 years of college.
* Strong, assertive, sales-like skills with the ability to initiate conversations about school by either cold calling or directly approaching youth in-person
* An ability to work independently and remain organized in multiple settings, while simultaneously keeping track of the results achieved for each youth
* Computer skills in Microsoft Word and Excel with an emphasis on the ability to create spreadsheets and tables in order to capture data in a useful and intelligible manner
* Excellent written and oral communication skills
* Experience and comfort working with adolescents from diverse backgrounds as well as their families and support networks as it relates to education
* An ability to "change gears" and work collaboratively with internal staff and external partners
* Advocacy skills, which encourage and promote education and returning to school as the best option for youth
* An ability to find and stay informed about beneficial resources for youth throughout the Metro Denver community
* Demonstrated appreciation of clear and appropriate boundaries with youth
* Knowledge of alternative, charter, traditional schools, and GED programs operating within Denver Public Schools
* Dependable transportation and being insurable as a driver on the auto liability policy of Colorado Youth for a Change
* A passionate and committed belief that youth can rise above seemingly insurmountable obstacles and return to school, graduate, and enter into post-secondary education
* Preferred Bilingual English / Spanish
SALARY- This is a temporary, non-exempt position at $ 14.00/hr for 18 weeks.
TO APPLY: Submit resume, cover letter, and the names and telephone numbers of three (3) references by email to Brian Brinkerhoff at brian.brinkerhoff.cyc@comcast.net or by mail at:
Attn: Brian Brinkerhoff
Colorado Youth for a Change
2543 California Street
Denver, CO 80205
303.888.3470
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Bilingual Bank Teller
Denver Community Credit Union
Denver
Here is a great opportunity to work for a great organization with excellent benefits!
Are you bilingual English/Spanish? Do you enjoy working in a team environment and helping people? Do you enjoy listening for and meeting needs of others? If you said yes to these questions, look no further, Denver Community Credit Union is looking for an experienced bilingual teller. Bilingual English/Spanish required.
Our tellers provide professional, upbeat and friendly service to all of our members performing a variety of transactions and services. Serve as a resource for members, recognize needs and match products to meet needs, asking for the members business.
Full time schedule - approximately 40 hours per week. Rotating Saturday hours are required.
Skills / Requirements
Requirements for the position include communication skills including use of language, listening skills, and making a connection with the member. Handling situations such as problem solving, accountability and follow through. Proper use of telephone skills for answering, screening, holds and transfers. Quality use of speaking voice/tone/energy.
Previous experience Teller experience or substantially similar experience required.
If interested in applying for this position please submit resume through jobbing.com and also complete the Denver Community Credit Union employment application form. This form is available at www.denvercommunity.coop under the "career opportunities" link in PDF format. Only individuals who meet qualifications and have submitted the employment application form will be considered for an interview.
Visit here for more information about this job and to fill out an application.
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Bilingual Administrative Assistant
GCA Services Group, Inc.
Denver
About the Job
* High energy level and enthusiasm.
* Comfortable performing multi-faceted projects in conjunction with normal activities.
* Strong level of discretion, professionalism, personal ownership, and attention to detail.
* Strong communication skills — both oral and written; ability to communicate effectively with all levels, internally and externally.
* Strong organizational skills & problem-solving skills.
* Ability to handle confidential information.
* Ability to work in a team environment.
* Proficient in MS Office Suites (Word, Excel, PowerPoint).
* Willing to work intensely until projects and duties are complete.
* Sense of urgency & ability to meet deadlines; self-directed.
Experience and Skills:
Associates degree AND a minimum of 5 years related experience.
-OR-
High school diploma AND 10 years related experience.
Visit here for more information about this position.
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Bilingual Placement Coordinator
Lakeshore Staffing
A large non-profit corporation in Colorado is seeking Placement Coordinator. This agency was founded on the ideal of serving individuals with developmental disabilities and their families. Since 1964 this facility had offered and community based alternative to institutional care. Their belief is based on the principle that every person despite a developmental disabilities is entitled to a life of full inclusion and participations in the community.
Job Duties:
* Initiate and maintain all the benefits for each client
* Work closely with Social Security, the Department of Human Services,
* Medicaid, VA, DDD, Placement Manager, and other service agency finance personnel.
* Ensure that all representative payee status is suitable
* Provide any training, continual education, and counseling to clients, their families, and staff concerning and benefit-related questions or conflicts
Job Requirements:
* A Bachelors Degree in human services or a related field
* At least 2 years of experience working in human services
* Previous experience and a strong working knowledge of the Developmental Disabilities systems, rules and regulations
* Must have a personal vehicle and a valid drivers license
* Must be Bilingual in Spanish
Salary for this position is $28,800 per year. Interested and qualified applicants can either apply online or send their resumes to Courtney at courtneyp@lakeshorestaffing.com
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Bilingual Intake Specialist
Mi Casa Resource Center
Denver
Mi Casa Resource Center is a leader in Colorado's nonprofit arena with a 32-year history of helping Latino families advance their economic success. We achieve our mission through career, business and youth development strategies as well as educational and support services that increase opportunities for success. Mi Casa is currently seeking a dynamic, bilingual individual for the position of Intake Specialist.
POSITION SUMMARY
The Bilingual Intake Specialist is a full time position with benefits within Mi Casa's Career Development Department. Primary responsibilities include assessing career program applicants to determine program eligibility, educational levels, aptitudes and appropriateness for enrollment in career training programs or making referrals to Mi Casa's other programs. This position also assists with recruitment efforts, including participating in career fairs, community outreach events, and direct recruitment strategies. The Intake Specialist supports evaluation and resource development by tracking client data and providing reports to program staff, the Career Manager, the Director of Development and the Executive Director, as needed. .
Required Qualifications
EDUCATION: High school diploma, GED and some college work.
EXPERIENCE: Experience in workforce development organization, data entry, customer service, business or related field.
SKILLS: Proficiency using word processing, database, spreadsheet, and financial software.
Excellent bilingual communications (written and verbal), customer-service oriented, team-building skills; solid computer skills and resume writing knowledge.
OTHER: Current Colorado driver's license, good motor vehicle record, and current automobile insurance. Must be able to work a flexible schedule including evening and/or weekends.
More information can be found at www.MiCasaResourceCenter.org.
Interested candidates should send a cover letter and resume BY April 10, 2009 to: jobs@micasaresourcecenter.org. No calls, please.
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Outreach & Intake Specialist
Mi Casa Resource Center
Denver
Primary responsibilities include: assessing career program applicants to determine program eligibility, educational levels, aptitudes and appropriateness for enrollment in career training programs or making referrals to Mi Casa's other programs.
This position also assists with recruitment efforts, including participating in career fairs, community outreach events, and direct recruitment strategies. The Outreach & Intake Specialist supports evaluation and resource development by tracking client data and providing reports to program staff, the Career Manager, the Director of Development and the Executive Director, as needed.
Evaluation:
* Ensures that proper data collection is taking place in compliance with confidentiality rules/guidelines
* Assists with evaluation of program outcomes, including data collection and input
* Works with Career Team to make adjustments to programs to ensure greater effectiveness
Fundraising Support:
* Participates in fundraising events and fundraising efforts
* Contributes to grant writing and grant reporting efforts by providing participant data and information to development staff and to the management team
* Coordinates participants and employers to assist or participate in events at Mi Casa Resource Center
Administrative Support:
* Supports Career Development team by providing administrative support such as making copies, preparing materials for classes and outreach efforts, maintaining client files, etc.
* Contributes to team effort by attending all team and staff meetings
Community Relations:
* Conducts presentations for community-based organizations, participates in recruitment and outreach events
* Creates flyers and distributes them to neighborhoods and community organizations
* Performs community recruitment and outreach events via job fairs, neighborhood events, community organizations and booth information centers
* Aids community outreach, including PR and marketing to inform individuals of Mi Casa's various Career Programs for English and Spanish speaking communities.
Required Qualifications:
EDUCATION: High school diploma, GED and some college work.
EXPERIENCE: Experience in workforce development organization, data entry, customer service, business or related field.
SKILLS: Proficiency using word processing, database, spreadsheet, and financial software. Excellent bilingual communications (written and verbal), customer-service oriented, team-building skills. Solid computer skills and resume writing knowledge.
OTHER: Current Colorado driver's license, good motor vehicle record, and current automobile insurance. Must be able to work a flexible schedule including evening and/or weekends.
Interested candidates should send a cover letter and resume BY April 17, 2009 to: jobs@micasaresourcecenter.org. No calls, please.
Visit this link for more details about this position.
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District Manager
TJX Companies
Denver
Job Details
Duration: Permanent
Salary: Commensurate
Job Type: Full Time
Min Experience: 5-10 Years
Required Travel: Not Specified
Location:
USA - Denver Colorado, 80202
Job Description
District Manager
* Manage a district of 14 or more high volume retail stores, with a total volume of $98 million.
* Direct the efforts of 30 to 60 exempt and 300 to 600 non- exempt Team Members.
* Recruit, Hire, and Develop Store Management.
* Solve Operational, Human Resources and Merchandising issues in a timely manner.
* Drive sales, company initiatives, and company culture throughout the district.
* Work closely with Loss Prevention to decrease shrink and increase loss awareness.
* Manage a budget to best service the needs of the district.
Qualifications:
* Five plus years experience in a multi-store capacity, managing a volume of $98 million plus in sales. (softlines experience preferred).
* A strong knowledge of retail Operations, Merchandising and Human resources.
* The proven ability to motivate and develop Associates at all levels.
* A degree in Business, Management or a comparable discipline preferred.
* Bilingual (English/Spanish) is a plus.
Visit this link to apply
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Bilingual Partnership Specialist
U.S. Census Bureau
Western Slope
U.S. DEPARTMENT OF COMMERCE
U.S. Census Bureau, Denver Regional Census Center
PARTNERSHIP SPECIALIST (BI-LINGUAL-HISPANIC)
EXCEPTED SERVICE APPOINTMENT: This is a 13-month Schedule A time-limited appointment with a possible extension up to 6/30/2010. It may be extended beyond 6/30/2010 based on continuing work needs.
DUTIES: The incumbent of this position serves as a Partnership Specialist. The Partnership Specialist is responsible for developing partnerships with state, local, and tribal governments; community-based organizations, faith-based groups; schools; media outlets; businesses; and other grassroots entities in communities within the regional office area. The Partnership Specialist also provides support to census field operations such as Recruitment, Be Counted, Questionnaire Assistance Centers, Non-Response Follow-Up, and others. The Partnership Specialist will work under the supervision of a Partnership Coordinator. The incumbent will conduct research, analyze the regional office area, and assist in the development of the regional plan for the PDS Program for the census. This plan will
follow the goals and objectives, overall strategies, and major activities provided by headquarters staff as well as adhere to the budget allocations for the regional office for the planning and implementation of the program. Travel will be required.
Visit http://www.census.gov/roden/www/emply.html for more information about this position.
Applications should be directed to:
U.S. Census Bureau
Denver Regional Census Center (RCC)
6950 W. Jefferson Ave., Suite 250
Lakewood, CO 80235-2032
ATTN: Dulcy Hernandez, Human Resources Specialist
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Bilingual 4/6/09
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Bilingual Teachers
Denver Public Schools
Denver
Denver Public Schools is currently seeking outstanding Bilingual (English/Spanish) teachers that are certified for the 2009-2010 school year. If you are a motivated, results oriented and highly-qualified teacher interested in having a positive impact on the students of Denver, we invite you to join our team of professional educators. To complete the online application, visit www.TeachInDenver.com
Who we're looking for: Denver Public Schools features a student population that is among the most diverse in the state of Colorado, and our teachers celebrate that diversity. If you believe that every child can learn with a focus on differentiated instruction, and if you want to make a difference in the urban classroom, then we are looking for you! Approximately 55 percent of student in DPS are Hispanic. Additionally, the primary languages spoken by students other than English are Spanish, Vietnamese, Arabic, Russian and Somali.
Candidates must have a valid Colorado teaching license or a reciprocal license from another state. All candidates must have a Bachelor's degree, must be a U.S. citizen or permanent resident and pass a criminal background check. Highest priority will be given to Bilingual (English/Spanish) teachers certified in Early Childhood, Math and Science, though we have several opportunities for Bilingual Elementary certified teachers as well.
What we offer teachers: DPS provides ongoing professional development and training for teachers as well as a teacher induction program, ongoing mentoring, and advancement opportunities.
In addition to professional development and training, we offer a comprehensive compensation package that includes:
* A competitive salary starting at > $36K, depending on experience
* Full medical, dental and vision benefits
* Access to Pro Comp — a system that allows teacher to build earnings while focusing on student achievement and professional development
* Retirement benefits
Learn more about DPS benefits for certificated professionals here:
http://hr.dpsk12.org/benefits_pay/index.shtml
To complete the online application, visit www.TeachinDenver.com
DPS accepts applications on a rolling basis; however, it is important that you complete your application as soon as possible to be considered for the maximum number of opportunities for the 2009-10 school year. Please post your resume and cover letter to each position you apply for at DPS for full consideration.
After completing the application online, please email Ruby_Powell@dpsk12.org to expediate your application review process. Candidates that do not complete the online application can not be hired.
For more information and to apply now, please visit www.TeachinDenver.com
Skills / Requirements
Candidates must have a valid Colorado teaching license or a reciprocal license from another state. All candidates must have a Bachelor's degree, must be a U.S. citizen or permanent resident and pass a criminal background check. Highest priority will be given to Bilingual (English/Spanish) teachers certified in Early Childhood, Math and Science, though we have several opportunities for Bilingual Elementary certified teachers as well.
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Bilingual Sales Coach
Dish Network
Littleton
Supervises and coordinates the activities of employees engaged sales, service, account management, returns and/or telephone complaints of customers to ensure that department performance requirements are met. This position is responsible for learning and developing in the three coaching skills sets: leadership, functional and administrative.
Job Duties and Responsibilities
Learns how to develop employees to a high level of competency and prepares them for career advancement opportunities.
Ensures that employees understand the five success factors and are living the five C's. Inspires team to provide the highest levels of customer satisfaction and operational integrity. Practices the typical responsibilities of a supervisor in a customer service environment including: interviewing, mentoring, coaching, giving feedback, driving results, managing escalated calls, and employee retention. Facilitates team meetings to ensure effective communications and that all team members have the most current information available. Communicates and supports goals and objectives which impact the group and/or individuals.
Fluent in using Customer Service Center Web applications. Competent and knowledgeable in a specific area of customer service. Performs adjustments and changes to accounts accurately. Ensures that staff performance is in compliance with established procedures and meets or exceeds departmental performance standards.
Receives, evaluates, researches and resolves customer issues that have been elevated and require a higher level of expertise to ensure customer satisfaction. Sponsors and actively participates in quality programs, providing input strategic planning, and formulation of policies and procedures and/or enhancements to existing practices.
Ensures adequate standards are met for attendance, payroll, performance documentation and other employment paperwork/entries. Properly analyzes and communicates department results, i.e. sales, productivity, QA and attendance.
Completes special projects and/or other tasks as assigned. This position is responsible for the overall direction, coordination, and evaluation of this unit. Also directly supervises non-supervisory employees.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Education and Experience
High school diploma or general education degree (GED); and 1 year of experience in customer service within a call center environment.
Skills and Qualifications
Spanish speaking. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence in. Ability to speak effectively before groups of customers or employees of organization. Requires entry-level computer expertise, including some use of database, word processing, spreadsheet, and presentation applications. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of non-technical instructions.
Click here to apply
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Bilingual Retirement Education Specialist
JP Morgan Chase
Englewood
Retirement Education Specialist - Bilingual-090008963
Job Description
Bilingual (Spanish/English) Participant Services Representative
Summary:
The Participant Services Representative is responsible for personalizing and relaying accurate plan specific information to participants in every transaction. This individual is accountable for facilitating the participant's experience with JPMorgan Retirement Plan Services and advancing the participant's understanding of their company 401K savings plan. The representative's role is to help people achieve their financial needs at retirement by delivering personalized guidance and specific plan information.
Major Responsibilities:
* Cultivate participant relationships by delivering personalized service and responding to a variety of plan and policy-related questions which impacts the participant and ultimately, the plan as a whole.
* Relay accurate plan specific information for the plans in JPMorgan Retirement Plan Services. Provide clear and concise communication of plan information, policies and procedures.
* Engage in a dialogue which guides the participant in making informed investment decisions and educates them with the advantages of participation in a company sponsored retirement plan.
* Problem solve, perform initial research and follow-up with individual participant related issues, as needed.
* Actively pursue retention of potential rollover assets through education and guidance of participants.
* Communicate with participants via telephone by using a variety of computer and telecommunications technologies/software/systems.
* Make suggestions, as needed, for improvements to policies, procedures, processes, etc. Identify critical issues that would improve the service to our participants
Qualifications
Education & Experience:
· Bachelor's degree or an equivalent combination of education and professional work experience.
· Series 6 and 63 preferred, or, willingness to successfully complete.
· Ability to pass final job contingent assessment during operational training with an 85% score or better
· Successfully managed and cultivated business relationships with clients, either internal or external preferred.
· Experience managing multiple priorities.
· Experience working with people in a service environment
· Excellent written and verbal skills.
· Ability to speak, read and write Spanish and English fluently.
· Previous experience with direct customer contact and exhibited professional demeanor communicating via telephone by using variety of computer and telecommunications technologies/software/systems.
Click here to apply
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Bilingual Customer Assistance Associate
Specialized Loan Servicing, LLC
Highlands Ranch
SPECIALIZED LOAN SERVICING, LLC is a rapidly growing financial services company located in Highlands Ranch, Colorado. We believe that state-of-the-art technology and the best staff in the industry leads to success. SLS was established in August 2003 as a fee-based, third-party loan residential mortgage loan servicer. We provide the ongoing administration of residential loans on behalf of mortgage investors. SLS offers a professional environment coupled with an attractive compensation and benefits package.
Specialized Loan Servicing, LLC is an Equal Opportunity Employer.
POSITION SUMMARY
Call Center associate which makes outbound collection calls and receives inbound calls from past due customers on ONE DUE or TWO DUE accounts (as primary responsibility). Must be able to identify payment problems and solutions. Must be able to ask appropriate fact finding questions and provide accurate company information. Required to follow basic call script and adhere to all company policies and procedures regarding payment arrangements, account documentation, proper disclosures, update of customer information. Must follow through on commitments made to customer — e.g. setup on ACH, submit request for documents/payoff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Make outbound calls in Dialer and document accounts.
Receive inbound calls from Concerto/Lyricall & document accts.
Attend Training/Meetings.
Participate in coaching/performance discussions.
SKILLS
Strong communication skills, ability to negotiate and/or strong sales ability, problem solving, analytical ability, ability to multi-task and maneuver various systems. Previous call center and collections experience preferred. Mortgage servicing experience would also be preferred.
EDUCATION and/or EXPERIENCE
High school graduate or equivalent.
Previous experience in similar work = prefer 6 months or more
Click here to apply
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Bilingual Event Representative
T-Mobile
Denver
Are You Up for an Entrepreneurial Challenge?
Part - Time Event Representative!!
Our Event team members are a vital part of the T-Mobile National Retail Channel, offering in-store sales support to our national retail partners across the U.S. Outgoing, creative, and professional, EVENT Representatives create excitement around T-Mobile products and services and generate incremental sales within their regions.
OPPORTUNITY-YOUR CHANCE TO SHINE
Our professional and engaging special events team promotes T-Mobile products and services at our national retail partner locations. In this part-time sales support role, your adaptability will serve you well as you respond to each retail partner's changing objectives, demands and role requirements. In addition, your training skills will come in handy as you serve as consultant for both retailer personnel and end-users. Most importantly, your engaging and dynamic personality, backed by solid up-to-date technical knowledge of T-Mobiles products and services, will help you drive incremental sales and best represent the T-Mobile brand.
TALENT SUITABILITY-ARE YOU THE RIGHT FIT?
People who excel as EVENT Representatives relish the challenges and rewards that come with working in a fun, fast-paced environment that changes every day. These pros smoothly adapt to the different support requirements of each retailer and tackle each new challenge as a learning opportunity. Their unique combination of professionalism and fun help them build rapport with our retail partners to solidify long-term relationships. Disciplined and hard-working, T-Mobile Event Reps take personal responsibility for their work as well as function as supportive team-players for each other. Engaging, creative and outgoing, they also know how to best balance sharing information and listening well.
RESPONSIBILITIES
* Drive T-Mobile activations and brand at the point of sale
* Provide feedback on competition and best sales practices to support team sales efforts
* Build relationships on behalf of T-Mobile with all retailer employees
* Submit daily reports of event performance results
* Provide on-going training for T-Mobile's National Retail partners' sales associates
* Create positive relationships with T-Mobile's National Retail partners by operating in the joint interest of both the retailer and T-Mobile
* Set the carrier standard for professional wireless sales presentations on behalf of T-Mobile and the national retailer
* Lend a hand in the maintenance of T-Mobile point-of-purchase retail displays
* Meet or exceed monthly performance expectations
* Offer superb customer service in keeping with the T-Mobile brand
QUALIFICATIONS
-Previous retail, sales or customer service-oriented experience
-Stellar problem-solving skills
-Professionalism
-Outstanding People Skills
-Skilled at organizing and maintaining paperwork
-Ability to work nights, weekends and other flexible part-time schedules as assigned
-Capacity to lift support materials weighing up to 40 pounds
Click here to apply
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Bilingual 3/30/09
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FEATURED JOB
Bilingual Customer Care Professional
Alpine Access
Work at home opportunity
Work from the comforts of your home office. No commute to work.
Receive inbound customer calls. Choose the shift that you can work (morning, afternoon, or evening)
Currently hiring in Colorado and 32 other states.
Status: Full Time, Employee
Job Category: Customer Care
Compensation
$9.00/hr When working after training
Training pay at state minimum wage
Job Summary
Customer Care Professionals (CCPs) will be responsible for delivering superior customer service by receiving inbound customer service calls from credit card customers. CCPs are required to be able to relay information specific to credit card and provide resolution of general customer issues. CCPs will be required to listen to the customer speaking Spanish, communicate back to the customer in Spanish, while reading and typing in English.
Major Responsibilities
CCPs are required to demonstrate the ability to work independently, handle escalated situations and resolve customer inquiries. Demonstrated ability to up sell and cross sell as well as ability to resolve conflict over the phone and resolve customer inquiries is required.
Position duties
Answers inbound store and customer calls including basic inquiry, account inquiry, and various customer-service related calls.
Assists customer in understanding multi-faceted financial matters related to their account.
Required knowledge, skills and abilities
Excellent customer service, interpersonal and communication skills.
Excellent verbal and written skills (both English and Spanish) including grammar and voice quality.
Demonstrates professional phone demeanor and attitude at all times.
Self-sufficient and dependable.
Demonstrated ability to work independently in a virtual environment.
Flexible and resilient.
Active listening and attention to detail with the ability to multi-task in a fast-paced and changing environment.
Computer literate- ability to fluidly navigate between multiple browser and application systems including web-based systems, intranet interfaces, and non-windows based programs (AS400).
Good typing and data entry skills.
Previous experience in the financial services industry and/or telephone customer service experience is desirable.
Legally able to work in the United States.
High School Diploma or equivalent.
Computer requirements
High speed internet (DSL or Cable)
Dedicated phone line.
Monitor with minimum screen resolution of 1024x768 (1280x1024 Recommended)
Sound card and speakers to listen to audio files
Current Anti-Virus Software with updated definitions
Super Anti-Spyware (downloadable from Alpine download page after hire) installed.
Firewall installed and operating or Windows firewall turned on
Minimum 1 GB free hard drive disk space available for required downloads
Internet Explorer 6.xSP1 or later*(excludes 8.0)
Windows XP requirements
Service Pack 2 for Windows XP installed
1 GB RAM installed with 512MB "available"
1.5 GHz Processor or higher
Windows Vista Basic requirements
1 GB RAM installed with 512MB "available"
2 GHz Processor or higher (Multi-Core Recommended)
Windows Vista Premium/Business/Ultimate requirements:
2 GB RAM
2 GHz Processor or higher (Multi-Core Recommended)
For questions please email rkilleen@alpineaccess.com
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Business Implementation Manager
ACT Teleconferencing
Golden, CO
ACT Teleconferencing delivers customized, high-touch audio, web and video conferencing services to organizations worldwide. Our technology is first rate, and our people earn rave reviews that secure our ranking as the "gold standard" of conferencing and online collaboration.
ACT Teleconferencing is currently seeking a bi-lingual (English/Spanish) Business Implementation Manager for our Latin American markets.
The Implementation team will be required to expedite the on-boarding of all new customers and growth opportunities from existing customers helping both ACT and their customers to meet specific conferencing goals and objectives.
Ongoing customer interaction will create up-selling opportunities ensuring that our customers benefit from receiving the most appropriate service making their meeting experience one that they would want to repeat.
The retention and growth of existing customers and ongoing solutions improvements for our customers will remain as the critical path to success for this role. This will require working very closely with our internal teams and a strong relationship with the Sales Directors for both direct and in-direct.
ESSENTIAL DUTIES/RESPONSIBILITIES:
- To facilitate the on-boarding of new users and clients when required
- Cross selling or products to new clients and existing clients where appropriate.
- To manage the relationship at a user level with existing customers and prospects and to act as a conduct internally at ACT.
- Working with the Sales Directors to develop plans and ideas to generate further revenue.
- Actively promoting value added services whilst ensuring that all customer enquiries are handled in a timely and quality fashion and progressed to a conclusion.
- To ensure all criteria for new account implementation is adhered to and any additional requirements are communicated clearly within the business.
- Coordinating resources and infrastructure within the organization to ensure that the product and service sold to the customer is delivered in a seamless fashion thereby assuring customer satisfaction.
- Supervision of escalated faults or complaints acting as the conduit between operations and the client
- Management of ensuring that all customer information is entered accurately and in a timely fashion on the selected customer databases.
- Develop sound business relationships with corporate client organizations, representing the company as a professional, quality organization, in order to maximize awareness and use of their service.
- Provide a professional interface in all business dealings with clients in order to enhance their satisfaction with, and commitment to the company.
- Assist and support in keeping open lines of communication between sales, operations and finance and all other areas of the business both regionally and globally providing feedback where necessary.
- To arrange own time to work on administration and to manage your office time correctly to generate new leads and appointments.
- Act as a fully integrated member of the sales team at all times, including activities for the benefit of the whole team. Above all, to display a positive attitude at all times.
- Assist with co-ordination of global product marketing and launches; working with Product
BILINGUAL IN ENGLISH AND SPANISH IS REQUIRED
Two Years Implementation experience
Process management
Excellent problem solving skills
Excellent communication and presentation skills
Excellent telephone skills
Tenacious and self motivated
Highly PC literate; especially Excel, Word and PowerPoint
Industry experience preferred, but not required
Sales experience
Knowledge of Desktop publishing programs such as Adobe Illustrator
Education or Formal Training:
College degree or 5 years professional experience.
5+ years in a customer facing role, 5+ years in the teleconferencing or high touch service delivery environment
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Bilingual Clinic Assistant
Boulder Valley Women's Health Center
Boulder/Longmont
Women's Health - Boulder Valley Women's Health Cen
501(c)(3)
Scope of Responsibility: Works under supervision of the Clinic Manager and the Clinical Director. A Clinic Assistant is responsible for carrying out a variety of medical office administrative and clinical duties essential to daily clinic operation.
Position Summary:
* Works with other Women's Health staff and volunteers in a team-oriented approach.
* Performs a variety of office functions including: answering phones, scheduling appointments, reception duties and computer entry.
* Provides health care information to women in the areas of abortion, gynecology, and family planning.
* Dispenses medications as prescribed.
* Maintains patient records through consistent and accurate documentation.
* Assists Practitioners in patient education, history, care, and set-up of exam rooms.
* Orders inventory monthly and tracks current stock to assure adequate supplies.
* Performs on-site lab tests including, but not limited to: weight, vital signs and pregnancy tests.
* Assists in training volunteers and new staff.
* Other duties as assigned. Additional training may be provided as required.
Qualifications:
* Must support reproductive freedom.
* General knowledge of medical office duties and reproductive health issues preferred.
* Previous training as clinical assistant in women's health clinic preferred
* Requires ability to prioritize
* Requires communication and customer service skills and basic computer knowledge.
* Must be high school graduate or equivalent and 18 years or older.
* Bilingual English/Spanish required.
Hours available:
Mondays 1:45-6:00 Longmont
Tuesdays 11:00-6:00 Longmont
Wednesdays 9:00-12:00 Boulder and 1:45-6:00 Longmont
Thursdays 10:00-5:00 Boulder
Approximately 1-2 additional hours per week for meetings.
Compensation:
$13/hour
Holliday/vacation pay
Eligible for health insurance benefits
Eco Pass
Please submit resume and letter of interest to:
Blair Young
blair@bvwhc.org
2855 Valmont Road, Boulder, CO 80301
Fax: 303-440-8769
Position open until filled
For more information visit www.bvwhc.org.
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Bilingual Language Arts Teacher
Colorado Youth for a Change
Denver
Colorado Youth for a Change
501(c)(3)
Colorado Youth for a Change (CYC) is an educational nonprofit community organization with a statewide scope, which currently works directly within the Denver Metro region. CYC was founded by Steve Dobo in 2005, and prides itself on being innovative, data and research oriented, goal-focused, relationship-based and willing to dive into difficult areas to achieve results. The mission of CYC is solving America's dropout crisis. This fall CYC will start a new educational program located at the Pickens Technical College Campus called Futures. Futures is an innovative program which will provide 100 APS dropout students per year, who are significantly over-age and under credit and who normally get routed directly to GED programs, a way to continue their educations to the post-secondary level.
After receiving the necessary pre-collegiate developmental work at Futures, students will be eligible to take college classes at the Community College of Aurora or career technical classes at Pickens Technical College.
We are seeking Language Arts teachers to work for Futures, this newly designed program within our multiple pathways to graduation.
Position Duties
Each of the Language Arts teachers at Futures will be responsible for the instruction in reading and writing for two cohorts of 25 students per year. Teachers will be teaching a combination reading and writing block consisting of approximately 150 minutes of instruction in the morning and the same in the afternoon, and based on the methodology of the Reading and Writing Workshop approach.
The primary duties of the Language Arts Instructor include:
* Being an integral part of a self-directed curriculum and instruction team, consisting of the instructors, director and support staff to create the curriculum and instruction for the school
* Assessing students using tools such as MAPS and Accuplacer to determine entry points and academic growth throughout the program
* Work in conjunction with school counselors to address any barriers that students are facing that jeopardize educational goals
* Work as a team with other Futures personnel to help orient students to the program
* Work with other staff to create a young adult library for the students' use
* Make budget suggestions for the best use of funds for school items
* Negotiate and act as a liaison with the Community College of Aurora, Aurora Public Schools and Pickens Technical College to ensure the smooth transition to post-secondary
Position Requirements:
* 5+ years language arts teaching in secondary classrooms or alternate/similar experience
* Successful teaching experience with students who are below grade level
* Expertise in reading/writing workshop or other successful alternative approaches
* Desire to work with diverse student populations and as part of a team
* Experience integrating technology competencies with literacy goals
* Extensive knowledge of young adult fiction and non-fiction texts
* Excellent written and oral communication skills
* Demonstrated appreciation of clear and appropriate boundaries with youth
* A passionate and committed belief that youth can rise above seemingly insurmountable obstacles and return to school, graduate, and enter into post-secondary education
* Computer skills in Microsoft Word with preferred skills in Microsoft Powerpoint
* Experience with creating secondary curriculum and instruction for at-risk populations is a plus
* Bilingual English/Spanish is a plus
TO APPLY: Submit resume, cover letter, and the names and telephone numbers of three (3) references, along with approximate desired salary range by email to Steve Dobo at steve.dobo@comcast.net or by mail to:
Attn: Steve Dobo, Colorado Youth for a Change; 1578 Adams Street Denver, CO 80206
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Manager Channel Sales
Cricket Communications
Greenwood Village, CO
Job Description:
Cricket Communications, a subsidiary of Leap Wireless and headquartered in San Diego, CA, is a simple, affordable wireless service providing flat-rate unlimited products over high-quality, all-digital wireless networks that feature the latest technology. Cricket serves more than 2 million customers in 22 states and is a pioneer of unlimited wireless services with no long-term commitments or credit checks required. Cricket offers customers access to a variety of the latest phones and mobile applications such as unlimited text, instant and picture messaging, Mobile Web, popular games and ring-tones.
We are a fast growing, entrepreneurial, fast-paced, fun place to work. Cricket values diversity and inclusion - when everyone is included, the possibilities are UNLIMITED.
Essential Functions:
Manage Telesales vendor, programs and initiatives to enhance and optimize performance
* Monitor call center conversions, scripting, training and incentive programs that will work in conjunction with DRTV creative to increase sales
* Assist with developing and implementing sales training for call center agents - including sales techniques as well as product-specific information
* Act as liaison between media, call center(s) and the web team to ensure that DRTV offers are being communicated and fulfilled effectively and accurately
Design, develop and implement sales programs to increase productivity
* Develop inbound telesales scripting and incentive programs that incorporates Cricket's core values and optimizes sale conversions
* Continually optimize scripting, offers and AHT as well as overall order processing based upon account, revenue and goals
* Develop potential 3rd party upsell programs to increase back-end revenue
Develop and implement strategies, plans and metrics to monitor and track sales performance
* Monitor monthly inventory sold and forecast future monthly inventory volumes
* Responsible for daily analysis as well as dashboard reporting to Sr Mgmt
Manage vendor relationships and create standardization for sales channel management through the design and development of operational policies and procedures
* Act as project lead for telesales center-related projects, requiring multi-dept coordination
* Implement training programs for new products, services/features, sales techniques and sales initiatives for the evolving needs of the sales channel
Manage key business objectives and department budget goals
* Assist with forecasting call volume, managing call center staffing and budgeting
* Act as liaison between third party call center and CARE to ensure that in-house customer service is equipped to handle any issues that may arise from inbound sales calls
Education:BA or BS degree
Spanish bi-lingual strongly preferred
Industry Experience:
Required: High Tech / Telecommunications Telesales
Preferred: Wireless
Job Experience Required
5-7 years overall experience including:
* 3+ years direct, sales mgmt
* 2-3 years telesales conversion/scripting
* 2-3 years vendor management
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Click here to apply
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Bilingual Professional Research Assistant
CU- Denver
Denver
806616 - Professional Research Assistant
Location: Denver, CO
Category: Faculty - Medicine - Medical Researcher
Application Due: Open Until Filled
Type: Full Time
The University of Colorado Denver-ClinImmune Labs seeks a Professional Research Assistant to work at the University of Colorado Cord Blood Bank (UCCBB), a public cord blood bank at the Bioscience Park Center in Aurora, CO. Work will also be done at one of its cord blood collection hospitals, specifically St. Joseph Hospital in Denver. As one of three institutions within the University of Colorado system, UCD is an urban institution with 3 locations in the Denver metro area. UCD is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The University strives to promote a culture of inclusiveness, respect, communication and understanding.
Job Responsibilities: Primary responsibilities include consenting and completing medical screening documents for pregnant women at St. Joseph Hospital who are interested in donating their babies' umbilical cords to our public cord blood bank for transplantation and research. Other responsibilities include handling the cord blood bags after collection by the physicians, labeling the products, processing mother and baby health documents, entering data from collections, managing St. Joseph collection inventory, and transporting the cord blood to UCCBB for processing. Employee is required to follow all quality control/assurance and safety protocols for handling cord blood products and completing associated documentation. Employee must work well as a team member with both UCCBB and St. Joseph
staff and independently complete duties and assignments in a timely fashion.
Minimum Qualifications: Required Education/Experience/Skills (Minimum Qualifications): B.S. degree in a biological science or laboratory medicine is required.
Preferred Qualifications: A minimum of two years experience, preferably in a laboratory or healthcare environment is highly desired. Additionally, we would strongly prefer applicants who are bi-lingual in English and Spanish, to meet the language needs of the patients. Opportunities available for flexible hours, including days, evenings and weekends.
Salary range is $31-33k, commensurate with skills and experience. The University of Colorado offers a full benefits package. Information on University benefits programs, including eligibility, is located at http://www.cu.edu/pbs/
Review of applications will begin on April 2, 2009 and continue until position is filled.
Applications are accepted electronically at www.jobsatcu.com, refer to job posting #806616.
The University of Colorado Denver is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees prior to their employment.
Application Information
Contact: Sara Higgins
Clinical Immunology
University of Colorado Denver
Online Application Form: http://www.jobsatcu.com
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Bilingual National Accounts Representative
DIRECTV
Englewood
DIRECTV is currently seeking a National Accounts Representative to support its Commercial Sales Channel in Englewood, CO.
The National Accounts Representative performs a wide range of duties associated with DIRECTV Commercial products (bar/restaurants, airports, hospitals, offices, retails locations, etc), services, sales and lead generation. Manages inbound and outbound activities through telephone, email, and fax. Responsible for the ongoing management of assigned Commercial National Accounts including but not limited to receipt, data qualification and sales achievement, proper disposition of incoming customer calls requesting product/service, contract terms, installation, and activations pertaining to specific marketing initiatives, providing account set up and account maintenance, handling escalations, or resolving billing, service and technical issues in a prompt and effective manner.
Duties include, but are not limited to:
Initiates calls and respond to inquiries from existing customers within assigned territories
Establishes and maintains good customer relations, with both internal and external customers
Manages the entire lifecycle of the account
Coordination of initial installation for all customer sites; day to day contact for corporate account, establishment of billing and ongoing issues regarding the customer's account; up-selling of new products and services; ongoing troubleshooting and resolution for any issue impacting the customer's account
Ability to navigate multiple data entry systems and other relevant applications, tools and resources while speaking with customers
Works with internal departments to facilitate account set up and account maintenance inclusive of ordering equipment, troubleshooting, and programming recommendations for assigned accounts
Ensures customer retention and identifies and communicates growth opportunities of existing National accounts as well as building and maintaining the relationship with internal and external customers.
Other duties as assigned.
Qualifications
2-4 years of business to business (B2B) inside sales/account management experience
Excellent communication skills both written and verbal
Must have excellent interpersonal skills
Ability to multi-task and work in a fast paced environment
Excellent selling skills, including strong negotiation, customer service, and closing ability
Bilingual skills (English/Spanish) a plus
Ability to work flexible schedule including evenings, weekends and holidays.
Local candidates preferred
Click here to apply
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Bilingual Client Service Rep
Fidelity National Financial
Westminster
Requirements:
Client Advocate
Respond to inquiries received from FIS client, 3rd party vendors, and agency requests.
Initiate/trigger follow-up to ensure timely order and receipt of property inspection or preservation results.
Maintain up to date knowledge of company products and services
Ensure excellent customer service - independently resolves complex issues without scripting.
Results/solutions - oriented approach to work to address service breakdowns.
Client-centric service perspective - understands how the jobs helps client and can communicate value-add to the client.
Brings forward ideas that assist our clients with their short-term & long -term goals. Offers up suggestions to client for root cause resolution.
Exhibits expertise with a variety of field concepts, practices and procedures.
Refers / escalates few issues to operational units.
Assists less experienced members of the team as needed.
Education:
Minimum of Associates degree or 2-4 years of experience in the field or in a related area.
Experience:
Conventional, FHA and private investor default servicing/mortgage servicing knowledge.
1-3 years Mortgage banking and/or default servicing experience preferred
Marketing background with well-developed writing skills.
Desired Qualifications:
Bilingual Spanish a plus
Working knowledge of Microsoft applications
Strong verbal and written communication skills
High level of organizational, problem solving, attention to detail and multi-tasking skills are a must
EEO/AA Employer
Click here to apply
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Success Journey Match Coordinator
Friends For Youth
Denver
Friends for Youth
501(c)(3)
Friends for Youth (FFY) is a faith-based mentoring program in the Denver metro area whose mission is to mentor youth in the Juvenile Justice and Child Welfare systems through friendship in the spirit of Christ. The FFY Success Journey Mentoring Program is specific to young men in the Division of Youth Corrections (DYC) and involves both one-to-one and group mentoring in a variety of settings. The Success Journey Match Coordinator is involved in all aspects of the program which include, but are not limited to: recruiting, screening, training, and supporting volunteer mentors; evaluating and interviewing referred youth; facilitating on and off-site groups; establishing mentor-youth matches; providing support activities and resources to mentors and youth; maintaining detailed file and
database records; working with parents/guardians, facility staff, DYC Client Managers, and the FFY staff team.
Position Qualifications:
1. Bachelor's degree required, Master's preferred in Human Service or related field
2. At least 3 years of experience working with at-risk youth between the ages of 14 and 18
3. Excellent verbal and written communication skills
4. Effectiveness in working with a broad range of people in a variety of settings
5. Demonstrates passion and commitment to the positive development of young people
6. Competency with technology applications (Microsoft Office, Outlook, and Excel)
7. Self-starter, ability to work collaboratively and within a team setting
8. Strong organizational and time management skills
9. Demonstrates good judgment, mature decision making and problem solving skills
10. Special consideration will be given to individuals proficient in English and Spanish
Requirments & Compensation:
Full time position with flexible hours
Some evening and weekend work required
50/50 office work and field work
Reliable transportation, valid driver's license and auto insurance. Must pass driving record screening in order to transport youth
Must complete and pass background checks including NCIC, CBI, Central Registry, fingerprinting, driving record, UA, and references
Competitive salary plus medical and dental benefits and generous vacation/comp/flex time.
Please submit resume and cover letter to
Becky Slamal, Program Director, at beckys@friendsforyouth.com
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Bilingual Human Resources Assistant
Hospital Cooperative
Denver
Full-time position opening at manufacturing company serving Denver area Hospitals. Must be experienced and must be Bilingual - English/Spanish. Requires computer skills, excellent communication, tact and diplomacy. Duties include new hire paperwork, insurance, 401-K, workers comp.
E-mail resume to hospcoop@hospitalcooperative.com.
Industry: Healthcare Services
Employee Relevant Work Experience: 2+? to 5 Years
Education Level: High School or equivalent
Career Level: Experienced (Non-Manager)
Salary:38,000.00 - 40,000.00 USD /year
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Bilingual Banking Loan Consultant
JP Morgan Chase
Denver
WaMu is now part of JPMorgan Chase Co., a $2.3 trillion financial institution with operations in more than 60 countries. We believe that a diverse group of talented, committed individuals -- working as a team -- can make a real difference. Our teams serve millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under our J.P. Morgan, Chase and WaMu brands. So if you're ready to work with us, read on!
As a Banking Loan Consultant, you will be part of a Retail Bank store team that focuses on providing outstanding customer service to our customers by providing products that meet their financial needs. You will be responsible for originating quality residential mortgage loans, actively cross-selling other bank products, and providing referrals to other areas of the Retail Bank.
Specifically, you will:
* Develop a strong partnership with the assigned Retail Bank stores to increase mortgage loan originations.
* Conduct training and referral clinics to employees at the Retail Bank stores and provide on going product/pricing updates.
* Actively cross-sell other bank products and provide referrals to other areas of the Retail Bank.
* Collect and analyze information regarding customer's income, assets, and debts; determining which financial products best meet the customer's needs and financial circumstances, advising the customer regarding the advantages and disadvantages of different financial products, as well as marketing, servicing and promoting bank products.
* Maintain consistent communication throughout the loan process with all involved parties to ensure timely appraisals, credit decisions, funding and to expeditiously resolve all issues and questions.
* Maintain current and thorough understanding and familiarity with all program/product policies and procedures and continually provides accurate and updated information to all customers.
All Employees are accountable for compliance with all laws and regulations when performing their job duties. Each employee is expected to be familiar with the legal and regulatory requirements affecting his or her job responsibilities. It is the affirmative duty of each employee to carry out these responsibilities at all times in a manner that complies with all applicable legal and regulatory requirements. Employees must participate in required training on pertinent compliance laws and regulations as required by Washington Mutual.
This position requires 20% travel.
Candidates selected for this position will commence their employment subject to the payroll, polices and benefit plans in place for heritage WaMu employees at the same or similar levels. Candidates who remain employed will transition to JPMorgan Chase plans and policies at the same time as heritage WaMu employees, which is expected sometime in 2009. The ability to build strong relationships with customers, follow-up with them on a regular basis, and leverage cross sell opportunities
§ An individual that works independently but is part of a team driving towards shared goals
§ Long term desire to be affiliated with a team in a consistent, stable environment
§ Ability to identify customer needs and offer solutions using consultative sales techniques
§ Superior customer service skills; feels rewarded when providing excellent customer service
§ Gains satisfaction from adding value to customers
§ Effective communication with peers, colleagues and management
§ Driven to succeed, high energy
§ Preferred lending experience with a demonstrated ability to cultivate provided leads (experience working in customer service or a retail branch preferred)
Bilingual English and Spanish preferred
Click here to apply
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Bilingual Senior Paralegal
TeleTech
Englewood
General Summary:
Under general supervision, provides professional legal support services to litigation and employment law attorneys in the form of legal research, drafting of legal and business communications, and assisting in the preparation of trial. Will design, develop, and maintain law department databases. Responsible for legal hold and document gathering process for all litigation.
Essential Duties and Responsibilities:
Helps lawyers provide employment law advice, prepare for hearings, trials, corporate meetings, and responses to administrative charges, such as Equal Employment Opportunity Commission charges and Canadian Ministry of Labour Charges.
Assists in preparing legal hold memoranda, collecting responsive documents, gathering facts of cases and ensure that all relevant information and documents are collected.
Prepares written memos and reports based on research and analysis.
Maintenance of Legal Department billing and legal liability databases.
Job Specifications:
Bachelor's degree, licensed paralegal certificate
5 + years experience in a law firm and /or as in-house paralegal
Knowledge of office automation equipment and software related to litigation/billing activities, including Encase, Serengeti, and Concordance/Summation.
Spanish fluency is a plus.
Click here to apply
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Senior Network Technician
Visa, Inc.
Denver
Visa operates the world's largest retail electronic payments network and is one of the most recognized global financial services brands. Visa facilitates global commerce through the transfer of value and information among financial institutions, merchants, consumers, businesses and government entities.
We offer a range of branded payment product platforms, which our financial institution clients use to develop and offer credit, charge, deferred debit, prepaid and cash access programs to cardholders. Visa's card platforms provide consumers, businesses, merchants and government entities with a secure, convenient and reliable way to pay and be paid in 170 countries and territories.
RESPONSIBILITIES
Part of a 24x7 Network Operations Center providing monitoring and support of the regional network infrastructure and client endpoints.
Provide troubleshooting and corrective action in support of the regional networks including satellite and terrestrial based networks, network hubs and endpoint connectivity, by way of network management systems.
Interface with telecommunications carriers, Visa support personnel and clients to resolve service-impacting problems and ensure regional service level agreements.
Responsible for escalating network and service related incidents in accordance with established operational procedures and provide verbal and written notification as required.
Document network incidents and actions in a problem ticketing system and ensure a clear hand-off of information and data to Visa, clients, and vendors as required.
Deemed as critical personnel and responsible to participate in the Business Continuity Plan during emergencies, in continued support of regional network operation.
Responsible for interfacing with the Base II settlement team, to resolve file transmission failures and ensure the collection & delivery of daily Base II files according to regional service levels.
Responsible for daily operational tasks including file processing and tape back-ups in support of VisaCash, CRB, and other Visa products as applicable.
Must be able to take documented course of action quickly to minimize impact to the Visa Network and/or customers utilizing Visa services.
REQUIREMENTS
* Fluency in English, Spanish
* Excellent written and verbal communication
* Strong customer service skills
* High standard of professionalism.
* Proficiency in MS Office Suite.
* Good organizational and time management skills.
* Ability to work in a 24|7|365 environment.
* Ability to work on call if needed.
* Strong team player.
* Analytical problem solver and ability to multi-task.
* Ability to exercise good judgment.
* Willingness to learn and apply new technical skills in a fast paced and dynamic environment.
* Initiative to increase knowledge and competences.
* Ability to work unsupervised and diligently.
* A certain degree of creativity and latitude is required
* Education: Associate Degree/Technical Certificate Years
* Experience: 0-2 Skills - Professional/Technical/Business.
* 1 year experience in a hands-on telecommunications environment 1 year experience in a 24x7 environment Cisco and Network Certifications desired.
Click here to apply
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Bilingual 3/23/09
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Bilingual Customer Care Professional
Work at home opportunity
Work from the comforts of your home office. No commute to work.
Receive inbound customer calls. Choose the shift that you can work (morning, afternoon, or evening)
Currently hiring in Colorado and 32 other states.
Status: Full Time, Employee
Job Category: Customer Care
Compensation
$9.00/hr When working after training
Training pay at state minimum wage
Job Summary
Customer Care Professionals (CCPs) will be responsible for delivering superior customer service by receiving inbound customer service calls from credit card customers. CCPs are required to be able to relay information specific to credit card and provide resolution of general customer issues. CCPs will be required to listen to the customer speaking Spanish, communicate back to the customer in Spanish, while reading and typing in English.
Major Responsibilities
CCPs are required to demonstrate the ability to work independently, handle escalated situations and resolve customer inquiries. Demonstrated ability to up sell and cross sell as well as ability to resolve conflict over the phone and resolve customer inquiries is required.
Position duties
Answers inbound store and customer calls including basic inquiry, account inquiry, and various customer-service related calls.
Assists customer in understanding multi-faceted financial matters related to their account.
Required knowledge, skills and abilities
Excellent customer service, interpersonal and communication skills.
Excellent verbal and written skills (both English and Spanish) including grammar and voice quality.
Demonstrates professional phone demeanor and attitude at all times.
Self-sufficient and dependable.
Demonstrated ability to work independently in a virtual environment.
Flexible and resilient.
Active listening and attention to detail with the ability to multi-task in a fast-paced and changing environment.
Computer literate- ability to fluidly navigate between multiple browser and application systems including web-based systems, intranet interfaces, and non-windows based programs (AS400).
Good typing and data entry skills.
Previous experience in the financial services industry and/or telephone customer service experience is desirable.
Legally able to work in the United States.
High School Diploma or equivalent.
Computer requirements
High speed internet (DSL or Cable)
Dedicated phone line.
Monitor with minimum screen resolution of 1024x768 (1280x1024 Recommended)
Sound card and speakers to listen to audio files
Current Anti-Virus Software with updated definitions
Super Anti-Spyware (downloadable from Alpine download page after hire) installed.
Firewall installed and operating or Windows firewall turned on
Minimum 1 GB free hard drive disk space available for required downloads
Internet Explorer 6.xSP1 or later*(excludes 8.0)
Windows XP requirements
Service Pack 2 for Windows XP installed
1 GB RAM installed with 512MB "available"
1.5 GHz Processor or higher
Windows Vista Basic requirements
1 GB RAM installed with 512MB "available"
2 GHz Processor or higher (Multi-Core Recommended)
Windows Vista Premium/Business/Ultimate requirements:
2 GB RAM
2 GHz Processor or higher (Multi-Core Recommended)
Click here to apply
For questions please email rkilleen@alpineaccess.com
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Medical Spanish Interperter
Banner Health
Greeley
Overview:
Medical Spanish interpreter needed for North Colorado Medical Center in Greeley, Colorado for a per diem position. Varied shifts & hours.
Responsibilities:
Acts as a neutral party in the role as a conduit of information between health care staff and patients and families. Confers with supervisor on any unusual situations. Positions are facility based with no budgetary responsibility. Internal customers: All levels of nursing management and staff, medical staff, volunteers and all other members of the interdisciplinary health care team. External Customers: family members.
Qualifications:
Must posses a level of knowledge typically acquired through the completion of an associate's degree in communications or health care related field or equivalent experience.
Requires fluency in English and target language of interpretation and a proficiency level typically achieved with 1 year of experience as an interpreter. Requires an understanding of medical terminology. Must demonstrate effective communication skills, problem solving, strong human relations skills, organizational and time management skills and flexibility in responding to multiple demands.
PREFERRED QUALIFICATIONS:
Bachelor's degree in communications or health care related field.
Additional related education and/or experience preferred.
Click here to apply
Please mention that you saw this on Andrew Hudson's Jobs List.
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Bilingual Inside Sales
Dish Network
$50k - $70k 1st Year * Fortune 250 Leader * Advancement Opportunities
Find a home for your energy and ambition at DISH Network. Our Fortune 250 Company offers recession resistant products and award-winning technology that have been sold to over 13 million customers. For you, we offer the opportunity to earn more. And advance your career.
We currently have rewarding inside sales opportunities for highly motivated bilingual Spanish/English individuals in Littleton, CO.
Our Inside Sales Representatives are key individuals that contribute directly to the company's goal of becoming the number one satellite TV provider in the United States, and strive to consistently delight our customers by providing them with quality experiences.
You'll also receive:*
* Base salary + Lucrative Commission Plan
* Free Satellite TV System and Service
* Medical, Dental, Vision Plans
* Tuition Reimbursement
* Career Training
* Paid Training
* 401(k) with Matching Contributions
* Profit Sharing
* Opportunity to Rapidly Advance to Management
We are an Equal Opportunity Employer and are Committed to a Drug-Free Workplace.
*Eligibility requirements may apply
Skills / Requirements
Sales experience strongly preferred. You should be flexible to work nights, weekends and holidays.
Click here to apply
Please mention that you saw this on Andrew Hudson's Jobs List.
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Bilingual Family Shelter Case Manager
Growing Home
Description or Purpose of the Assignment:
Growing Home Houses the Homeless, Feeds Families and Cares for Children. We are seeking an experienced, bilingual Case Manager to coordinate the emergency shelter program and follow up services. The shelter is a community based, faith backed program for families with children that partners with local churches and volunteers to provide overnight shelter.
Responsibilities:
Perform all screening and intake services for prospective families. Interview and explain all conditions for families entering the program. Coordinate weekly case management with families using a strengths-based model. (Caseload of 4-5 families at a given time).
Communicate effectively with network of host sites (community churches/hospital that provide overnight shelter for families). Back up and support program volunteers..
Help families develop goal plans and connect with appropriate community resources. Advocate effectively with schools and other community organizations. (Knowledge of mental health, substance abuse and domestic violence a must!)
Attend weekly dinners at host sites with families in shelter and encourage volunteers. Develop and facilitate a weekly support/psycho-educational group.
Coordinate alumni/follow up services for participants who have left Interfaith Family Shelter.
Maintain all records of the shelter's operation and guests' progress. Prepare reports and statistics.
Rotate on call duty for emergencies during off-hours.
Contribute to the functioning of a small, dynamic nonprofit by participating in program development, staff meetings and office management tasks as part of day center team.
Perform additional duties as assigned.
Qualifications Needed:
Organized, enthusiastic, efficient and committed personality able to work independently
Bachelor's Degree (in social work, psychology or related field) OR equivalent experience
Bilingual Spanish/English speaking required (written fluency not necessary)
Minimum three (3) years experience in case management or related position
Experience in services/project development and facilitation
Ability to work on a small office team
Knowledge about and commitment to working with diverse people and families
Knowledge of issues surrounding family homelessness and affordable housing
Salary and Benefits:
Part-Time 28 hours per week to increase with longer term potential to become full-time position
Salary commensurate with experience; $15.00-$17.00/hour + benefits
Health Coverage
Paid vacation, sick days and holidays
Optional 403(b) plan
Submit Cover Letter and Resume to Betsy VanVleet, LCSW, Program Director betsy@growinghome.org or fax: 303/426-0560.
No phone calls please.
Please mention that you saw this on Andrew Hudson's Jobs List.
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On Call Spanish Response Counselor
The Denver Center for Crime Victims
The Denver Center for Crime Victims (DCCV) is recruiting applicants for an On-Call Spanish Response Counselor.
Responsibilities: Provide after-hours crisis intervention services for monolingual Spanish-speaking victims of crime and ensure effective response to crisis and information calls. Coordinate with counseling staff to develop and implement a client response plan. Maintain evaluation measures and reports of after-hours activity. Participate in case management, clinical supervision, program management and volunteer training (as assigned).
Qualifications: BA in Psychology or related field and/or equivalent experience in human services. Bilingual, Spanish-speaking required. Experience working with crime victims and providing counseling preferred. Persons with disabilities are encouraged to apply. Equal Opportunity Employer.
Resumes are accepted until the position is filled. No phone calls, please.
Nikki Johnson, Director of Hotline Services
P.O. Box 18975
Denver, CO 80218
303-831-7282 fax
njohnson@denvervictims.org
Please mention that you saw this on Andrew Hudson's Jobs List.
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