BRIDGE was founded in 2011 by Planned Parenthood of the Rocky Mountains and Planned Parenthood of Minnesota, North Dakota, and South Dakota with a focus on sharing resources to provide a suite of IT services including Electronic Practice Management. The Electronic Practice Management System automates a number of core functions needed by both affiliates including:

  • Patient appointments
  • Patient billing
  • Template development
  • Clinical tracking of services provided by the two affiliates. 

Electronic health records have been added to the scope of services provided, and additional revenue cycle management services are now incorporated into BRIDGE’s diverse offerings.

Since its inception, BRIDGE has successfully expanded to provide IT support services to Planned Parenthood affiliates in Oregon, Maryland, and Montana, and other non-Planned Parenthood entities in Tennessee, Arkansas and Minnesota.  BRIDGE is currently in discussions with three additional affiliates for revenue and IT services

In six years of operations, BRIDGE has built an annual operating budget of $14 million and employs 55 skilled and dedicated staff members primarily in Minneapolis, Denver and Nashville.  BRIDGE systems are based on NextGen software.

The Board of Directors of BRIDGE now seeks a highly skilled Chief Executive Officer to direct its next chapter of growth and development. 

Position Overview

Reporting to the Chair of the BRIDGE Board of Directors on behalf of the full Board, the Chief Executive Officer is responsible for the design and implementation of the organizational strategy as well as leadership of professional staff in the execution of operations. The CEO has responsibility for the organization’s technology infrastructure, financial, compliance, and human resource functions.  Additionally, the CEO is charged with developing positive relationships with BRIDGE clients and communicating and managing to performance expectations.  As a provider of IT support in the field of healthcare, the CEO understands the unique IT requirements and needs of healthcare.  The CEO balances the demands of current product lines and service delivery expectations with organizational growth, without losing focus on a strong customer service orientation.

In addition to the ongoing management of the services to the existing partners, this executive designs, develops, and executes a business strategy for expanding the service options and selling them to other organizations where appropriate both within the PPFA family and eventually outside, if appropriate. The CEO assures that the activities meet business unit, function and employee needs.   S/he develops and manages the service delivery model, service level agreements and issue resolution for services delivered.  This includes outside agreements with third party vendors and software providers.

The Chief Executive Officer provides high quality, accurate information and support which enhance the overall culture, vision and values of BRIDGE Healthcare Partners.

Qualifications

Strategic Leadership

  • Must be willing and able to support the mission of Planned Parenthood.
  • 10+ years of total business experience with multi-disciplinary experience across more than one functional area in either a program management or senior executive level capacity. 
  • Proven record of accomplishment of success with measurable performance improvement programs, revenue growth, and ability to achieve cost reductions while increasing customer and employee satisfaction ratings.

Healthcare Service Delivery

  • 5+ years’ experience with clinical operations and technology in a community health setting.  Candidate will have successfully developed standards and protocols to deliver supporting business processes for IT, call centers, training and help desk functions. 
  • 5+ years working in a Revenue Cycle Management environment.  Proven understanding of working with third party payers including Medicaid and managed care organizations (MCO’s).
  • Experience in proactively monitoring healthcare reform and mandates as it relates to our service offerings while ensuring our organizational financials and functions are aligned. 

Professional Qualities

  • Proven ability to function effectively in a complex, fast-paced, and growth-oriented organization with wide geographic distribution across multiple states and cultural diversity.
  • Outstanding communication skills and proven ability to build and nurture effective relationships with a variety of stakeholders, board members, and customers.

Other

  • Bachelor’s degree required.  Master’s degree is preferred.
  • Willingness to be based in Denver, Colorado or Minneapolis, Minnesota and travel as needed to manage operations, develop effective relationships with customers, and lead growth of the core business of BRIDGE.

We seek a dynamic, committed, entrepreneurial leader who can bring outstanding business and process skills coupled with a passion for and commitment to our mission of supporting comprehensive access to women’s healthcare to this MSO.  We need a leader who is strategic, results-oriented, and with a bias for action.  We are excited about the opportunity BRIDGE brings for the partnering affiliates to increase client service while being effective stewards of each affiliate’s resources, and we want a leader for the organization who is equally committed to these goals.

Compensation

The selected candidate will receive an attractive compensation package which is commensurate with experience and with existing BRIDGE compensation structures.  The Board of BRIDGE fully expects the incoming CEO to grow the business and has established a compensation level to attract the best talent to effect that growth.

 

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