The Hudson Gardens & Event Center has an opening for a Guest Service Coordinator. This position oversees the day-to-day operations of Hudson Gardens’ Guest Service Department including the daily implementation of guest experience standards, supervising Guest Service Representatives, maintaining the Gift Shop, and other related duties. Weekend and holiday hours are required. This position supervises frontline personnel.
The Hudson Gardens & Event Center is a picturesque 30 acres of natural beauty offering recreational, educational and rental opportunities for visitors of any age or interest. Located minutes from historic downtown Littleton on South Santa Fe Drive, Hudson Gardens is home to towering trees, vibrant display and water gardens, picnic areas, serene walking trails and abundant wildlife. Hudson Gardens is open 365 days a year, and daily garden admission is always free, offering visitors unlimited opportunity to see what is in bloom, practice photography, bird watch, stroll, picnic and play. The Hudson Gardens & Event Center also offers a robust calendar of events for the whole family, including the Summer Concert Series, FestiFall, A Hudson Christmas and popular educational classes such as beekeeping and gardening.
The Hudson Gardens & Event Center is looking for an outgoing individual with a passion for providing outstanding customer service and interacting with people from diverse backgrounds. The ideal candidate has strong interpersonal skills, is an active listener, and has clear communication skills. They can also adapt to changes, manage competing demands, and deal with frequent interruptions, changes and unexpended events. Preferably, the ideal candidate has a bachelor’s degree in hospitality, retail management, or business. Hudson Gardens is also looking for the following experience:
- 3+ years of supervising experience required.
- 3+ years of customer service experience required.
- 3+ years experience using point-of-sales systems required.
- 3+ years of merchandise buying and merchandising preferred.
This if a full-time position, eligible for overtime, starting at $16 an hour. Benefits for eligible full-time employees include medical, dental, vision and 403(b). Hudson Gardens’ also provides eight paid holidays as well as sick and vacation time.
Visit Hudson Gardens’ career site to submit your resume, cover letter, and three professional references by Friday, May 19, 2017.