Lead membership development and retention programs for the world’s largest mining society. In this role, serve as program manager, team leader and marketing champion to meet annual membership program goals. With a focus on recruitment, retention and engagement, the Membership Manager will drive membership numbers, revenue and the development of Sections and Student Chapters worldwide. Please send your cover letter, resume and salary requirements to jobs@smenet.org for consideration by December 28.

Essential Functions:

  • Develop and execute annual membership plan designed to exceed revenue and business goals.
    • Define membership experience standards and expand sections worldwide.
    • Keep membership structure, benefits and processes fresh and in line with best practices.
    • Create a membership marketing strategy and execute outreach efforts designed to recruit, retain and engage members.
    • Analyze internal data and external trends and adjust plan as appropriate.
  • Manage membership budget and track return on program and marketing investments.
  • Manage staff, association management partners and outside vendors.
  • Give presentations and attend conferences, exhibits, and other meetings to promote membership in SME.
  • Prepare reports on the status of projects and progress towards goals for management and board.

Experience and Skills Required:

  • Seven years of association membership management experience or equivalent marketing in a sales management-related role, with a minimum of five years of marketing, budgeting and supervisory experience. International membership growth experience preferred.
  • Expert understanding of membership-based programs and principles.
  • Proven experience managing teams and projects to achieve goals.
  • Experience analyzing data trends to build a business case for change and/or investment.
  • Effective communication skills including: public speaking, writing and editing.
  • Knowledge of association management systems expected. Experience with Personify preferred.
  • Excellent project management and organizational skills.
  • Significant experience using MS Office applications.

Additional Position Details:

  • Accountable for annual membership numbers and revenue goals.
  • Reports to Director of Operations.
  • Manages three direct reports.
  • Other related membership responsibilities include:
    • Section development programs
    • Student Chapter and engagement programs
  • Act as liaison to various member committees and groups as needed.
  • Work closely with Customer Service, IT, Marketing, and Web departments.
  • Travel up to 20% of the time, including international travel.
  • Other duties as assigned.

SME is a scientific and technical society (501c3) with 15,000 members globally. Focused on innovations in mining engineering, SME nurtures a professional community of practice, develops technical content, and provides networking and educational opportunities for the mining industry. A staff of 55 enjoys benefits including health, dental and life insurance, paid vacation and holidays, and a generous 401-K plan. For more information about SME, please visit our website: www.smenet.org.

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