Company:

Array BioPharma is a biopharmaceutical company with locations in Boulder, CO, Cambridge, MA and Morrisville, NC.  We are focused on the discovery, development, and commercialization of targeted small molecule drugs to treat patients afflicted with cancer.  We are building a fully integrated, commercial-stage biopharmaceutical company and preparing for the approval and launch of our first products.

Summary: This temporary role will partner with Sales and Marketing to drive and measure sales force performance. We do this by providing subject matter expertise and insights with a primary focus on Analytics, Reporting, Incentive Compensation and SFA.

 

Responsibilities:

  • Working with Director of Sales Operations, develop appropriate performance metrics for field sales and organized providers/local payer accounts and monitor those metrics to provide actionable insights to leaders of supported customer facing teams
  • Collaborate with other cross-functional colleagues to meet the desired business objectives and ensure accurate and timely implementation of Sales Operations deliverables
  • Develop and implement analysis that identify national and sub-national drivers behind sales performance including sales trends, market share and customer segments
  • Manage Sales Operations processes and activities that drive incentive compensation and insights for business planning including alignments, sales crediting, reporting, targeting and SFA
  • Support the field sales force by being the primary point of contact for all Sales Operations deliverables
  • Partner effectively and collaborate with cross-functional teams like Sales, Marketing, Market Access and IT to provide holistic approach on business situations that affect Sales Operations deliverables
  • Support the SFA for reporting and communications.
  • Assist with the integrity of customer master file by performing HCP validations and responding to field-based inquiries and change requests
  • Supports initiatives to drive sales force effectiveness
  • Collaborates with Commercial Analytics to fulfill data analysis needs in support of key strategic sales force initiatives and sales incentive programs
  • Executes sales incentive and compensation programs and contests that support the sales force strategy as determined by senior leadership
  • Develops sales-operations-specific presentations for the field or appropriate audiences
  • Leverages expertise in manipulation of large data sets
  • Step outside normal responsibilities to help the organization frame and solve complex problems where needs arise
  • Develop presentations with clear storylines, communicating key insights and recommendations while integrating data sources and existing team knowledge
  • Develop and maintain budgets, timelines, and relationships with outside vendor partners 

Requirements:

  • BS/BA in business or related field
  • 3+ years of sales operations experience ideally in a pharma/biotech environment
  • Salesforce.com experience is highly preferred
  • Expert Excel and PowerPoint skills
  • Proficiency in reporting and data analytics tools like Excel, SAS, Qlikview, Spotfire, Tableau, Business objects
  • Experience in Sales Analytics, Incentive Compensation and Project Management preferred
  • Previous experience with SFA/CRM administration (Veeva experience a plus)
  • Experience managing projects and vendors
  • Experience with 3rd party pharmaceutical data like IQVIA or Symphony
  • Strong interpersonal abilities and capacity ensuring the ability to manage multiple projects simultaneously
  • Demonstrated ability to communicate and influence effectively with all levels of the organization (verbal, written and presentation skills)
  • Excellent problem-solving skills, detail-oriented with focus on quality and accuracy
  • Ability to work in a faced paced environment while juggling multiple projects against a timeline
  • Detail-oriented with strong interpersonal skills to manage relationships and act as a thought partner with cross-functional teams
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