• Monitors the development and implementation of program components to ensure that the services are high quality and consistent with the goals of the agency and program.  

• Plans, implements and administers all programs under their supervision in accordance with applicable regulations, best practice standards. and Volunteers of America principles and goals.  

• In collaboration with funders and other community stakeholders, develops and implements a comprehensive strategy to support Volunteers of America strategic initiatives throughout the assigned area of responsibility. 

• Recruits, trains, and supervises high quality staff and ensures each employee is thoroughly trained to perform the duties in their position.

• Directly responsible for the coaching, supervision and evaluation of managerial personnel throughout the assigned area of responsibility.

• Functions as a liaison between the programs, community agencies, and funders. Develops alliances and collaborative agreements with public and private community agencies.  Seeks additional resources and funding streams for the program as needed.

• Prepares program budgets annually and monitors expenditures throughout the year, taking corrective action when needed.

• Responsible for the overall supervision of the volunteer component including assessing needs pertaining to the use of volunteers, developing the necessary job description, and working with the Volunteer Services Division in the recruitment, screening and placement of volunteers in the program.

• Utilizes data systems and personnel to make informed strategic decisions.

• Prepares required reports and program data and submits by the due date. When required, submits reports in advance to Division Director for review.

• Responsible for grant preparation and monitoring; and ensures that all grant applications are submitted to the Division Director prior to the deadline.

• Performs all other duties as assigned.



• Models core culture attributes of VOACO that include “AIRS” (Accountability, Integrity, Respect and Service).  

• Models and VOACO’s three critical virtues of HHS (Hungry, Humble, People Smart).

• Must competently translate administrative and direct service practices to diverse groups of stakeholders in support of program objectives.

• Must be both creative and detail oriented in order to effectively develop and implement strategic plans supporting program, agency, and community objectives.

• Must be aware of, and able to reflect, the differences between management and direction.



• Oversees managerial personnel working to achieve strategic objectives throughout the assigned service area.




• Bachelor’s degree in public administration, business administration, human services, or a closely related field.

• 3 years of management experience.

• Demonstrated ability to fulfill relevant program compliance and administrative requirements.

• Demonstrated ability to lead teams of human service professionals.

• Demonstrated abilities in effectively managing program grant agreements, contracts, and finances.

• Demonstrated grant writing abilities.

• Must possess a Colorado driver’s license and state-mandated automobile insurance.

• Must possess a personal vehicle that may be used for work-related travel (reimbursement for mileage is available).

• Must complete agency and program credentialing within 12 weeks of hire and maintain credentialing standards thereafter.



• Master’s degree in in public administration, business administration, human services, or a closely related field.

• Demonstrated pursuit, award, and continued/successful maintenance of private, local, state, and federal grants or contracts.

• 4 years of management experience.



• Demonstrated skillsets in financial management, operational management, grants/contacts managements, and personnel management.

• Ability to inspire, train, mentor, and lead teams.

• Ability to respectfully and professionally serve individuals hailing from diverse backgrounds, cultures, ideologies, and religions.

• Ability to work and thrive within a diverse, multicultural team environment.

• Ability to take initiative and work independently.

• Ability to communicate effectively verbally and in writing.

• Ability to apply appropriate self-care in the face of often difficult and/or traumatic situations which commonly present while working with persons in need of services.



• Travel throughout the program’s service area is required on a regular basis.

• Must be able to work in diverse and, at times, uncomfortable environments such as homeless shelters, service facilities, streets, offices, and all other locations as necessary to fulfill program objectives.

• Bending, Climbing, Stooping, Kneeling, Reaching, Crouching, Squatting, Lifting, Balancing, Standing, Sitting, Hand/Foot motions, Walking, Seeing (Close and distant vision, Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Assess, Estimate), Depth Perception, Hearing/Listening, Speaking/Shouting (Communicate, Discern, Convey, Express, Exchange),  Use of Hands/Fingers (Grasping, Holding, Touching), Thinking, Calculating, Memory/Recall, Exposure to Indoor and Outdoor environments.



• Full-Time

• Works hours vary depending upon program requirements, but are typically scheduled around a 40 hour work week.

• Up to 50% travel time



• Throughout program service area.  VSS Field Offices located are in: Denver, Greeley, Fort Collins, Grand Junction, Durango, Alamosa, Pueblo, and Colorado Springs.




Type: Full Time




Salary: Commensurate with experience, expertise, proficiency and market bench marking.



Benefit eligibility is based on job type/status

Paid Holidays

Paid Time Off

Volunteer/Wellness Day

Tuition Assistance

Pension and 403b Retirement Plan

Health, Dental, Vision, Pet Insurances

Life Insurance (Including Accidental Death & Dismemberment)

Accident Insurance

Short Term & Long Term Disability

Employee Assistance/Work Life Balance Program

Employee Discount Program

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