Summary
Description
The International Association for the Study of Lung Cancer (IASLC) is the premier international membership association for physicians, researchers, and medical professionals, who are dedicated to conquering lung and thoracic cancers globally. We are seeking a Business Services Lead to provide office administration and operational efficiency to our Denver office.
Day to day, the Business Services Lead performs a variety of operational, technical, administrative, and general functions to ensure the efficient and productive operation of the IASLC office. Responsibilities include general office administration, implementing and coordinating operational improvements, providing technical support for office technologies, the development and delivery of resources and training for staff on office systems and procedures, and maintenance of standard office functions. This position will also document standard operating procedures, recommend process improvements, investigate, and resolve problems, and coordinate special projects or activities as needed.
This nonexempt, nonsupervisory position is based in our downtown Denver office on a hybrid work schedule and reports to the Chief Financial Officer.
In this role, you will:
- Primary point person for staff questions or troubleshooting regarding office operations and coordination of vendor support or repairs.
- Develop, implement, and train staff on administrative operating procedures for the office.
- Manage vendor relationship for staff and Board travel with contracted travel agency.
- Purchase office supplies and manage inventories in storage areas.
- Oversee vendor relationship with external IT contractor to ensure timely service.
- Provide technical troubleshooting and frontline support to meet the needs of internal users.
- Serve as an in-house expert for staff in the use of designated software platforms for virtual meetings, scheduling, project management, and future systems.
- Conduct training, prepare user guides, and coach staff on use of key systems.
- Develop, implement, and execute shipping processes and procedures for staff and member requests.
- Manage fulfillment for Fonteva EStore and maintain publications webpage.
- Coordinate all logistics for hybrid staff meetings and other internal meetings.
- Coordinate and ensure smooth office operations and providing general administrative support for the office.
- Supervise office equipment management, including inventories and replacement schedules.
A successful candidate will have the following qualifications:
- Bachelor’s degree or higher
- 2-3 years of work experience, previous office management or advanced administrative assistant experience preferred.
- Advanced proficiency and experience in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, etc.) and Adobe Acrobat, Microsoft Teams, and Zoom.
- Advanced proficiency in administering office systems and applications with demonstrated aptitude for quickly and efficiently learning and integrating new software into workflow.
- Demonstrated skills in prioritizing, organization, time management, and project management with strong attention to detail.
- Ability to communicate professionally and effectively with staff, members, vendors and third parties, both in person and in written communications.
- Ability to work effectively in a fast-paced team environment while efficiently managing multiple priorities.
- Ability to exercise professional discretion and manage sensitive or confidential information.
What makes the IASLC the place for you?
- A meaningful mission. Your work will support global efforts to find effective treatments for lung cancer, one of the most prevalent and deadly forms of cancer worldwide.
- Opportunity to work with leading physicians and researchers. You will meet and promote the activities of the world’s brightest minds in the field of thoracic oncology and exciting new scientific advancements.
- A positive work culture. Our people make the IASLC a special place to work. We are committed to living out our company values at all levels on a daily basis.
- Belong to a collaborative team. Our small team creates a lot of magic through our collaborative approach to work. Your work will provide many opportunities to work cross-functionally across the organization.
- Great employee benefits. Full-time employees are eligible for a comprehensive package of benefits, including medical, dental, vision, life, and disability insurance benefits. We also offer a generous 401(k) match, paid vacation and sick time, paid holidays, and other perks. In addition, some positions will have opportunities to travel domestically and internationally.
- Hybrid work schedule. Employees are based in our Denver office and position will be allowed to work remotely 1-2 days per week.
- Compensation: $27.00-30.00 per hour, depending on related experience and education.
We believe the best solutions come from diverse teams. We strive to have an environment where everyone has an opportunity to be successful regardless of their race, color, religion, gender, national origin, ancestry, age, disability status, military or veteran status, sexual orientation or gender identity, or other lawfully protected status.
TO APPLY: Applications must be submitted through the IASLC Careers page at www.iaslc.org. Cover letter and resume are required for consideration.
