ABOUT THE EPILEPSY FOUNDATION OF COLORADO
Three simple words define the Epilepsy Foundation of Colorado: Connecting, Educating and Empowering. We connect people to healthcare providers, support networks, and a listening ear. We educate schools, employers, and the community at large, to reduce stigma and raise awareness. And we empower people affected by epilepsy with knowledge, resources, and advocacy to live their best lives. For more than 50 years, we have remained committed to our mission, and we will not rest until we achieve a world free from seizures.
The Epilepsy Foundation of Colorado is seeking a passionate advocate for individuals living with epilepsy to join our team as Care Navigation Manager. Reporting to the Director of Community Initiatives, the Care Navigation Manager will direct and facilitate the delivery of appropriate social, emotional, and mental health care and other support services to people affected by epilepsy across the state of Colorado and the surrounding region. S/he plays a key role in the Epilepsy Foundation’s adult programs and ensures that the full spectrum of mental health needs of our constituents are acknowledged and appropriately addressed, in line with the Foundation’s strategic goals and mission. The ideal candidate will have an in-depth knowledge of the challenges and concerns confronting people living with epilepsy, as well as its impact on family members and caregivers. Job duties include providing care navigation services, engaging external medical and mental health care providers, leading Peer Support and other emotional health programs, and leading the Foundation’s Hispanic Outreach efforts.
Intervention, Assessment, Care Navigation & Referral
- Stays informed about the ever-changing resources for people with epilepsy, including community, medical and mental health resources.
- Provides navigation support to individuals contacting the Foundation. Connects individuals and families to Foundation or community resources as appropriate.
- Identifies individuals or families in need of more extensive or long-term care navigation support.
- Provides on-going, comprehensive navigation services and support as appropriate.
- Expertly assesses mental health concerns of individuals, as well as level of urgency, and provides or refers to the appropriate level of care. Currently, the Foundation fields approximately 10-15 calls per week with a small percentage of those needing more extensive mental health treatment.
- Cultivates strategic partnerships with outside service providers, agencies, and other resources in the community.
- Maintains accurate documentation of client contact.
- Manages the Emergency Fund.
- Supports clients in need of emergency financial assistance and disperses funds as needed.
- Manages the Emergency Fund budget.
- Utilizes the Emergency Fund Guidelines to determine eligibility.
External “Preferred Provider Network” Management
- Establishes and maintains strong working partnerships with providers within the Foundation’s professional mental health provider network.
- Establishes and maintains strong working partnerships with highly recognized mental health organizations and hospitals, clinics, etc. who provide services to people with epilepsy and their families.
- Provides education about epilepsy and related mental health issues (depression, anxiety, memory, PNES) to the Preferred Provider Network in partnership with local Epilepsy Centers, healthcare providers, and other partner organizations.
- Provides resources to community organizations to encourage awareness and education about epilepsy.
Content Development & Education
- Works in conjunction with Foundation colleagues and external experts to develop and implement ongoing educational programs to train providers within the Provider Network as well as other mental health clinicians on subjects related to epilepsy and mental health (i.e. NES, Depression, Anxiety).
- Utilizes educational programs already developed to educate providers and the community about epilepsy (i.e. Epilepsy 101, Employment and Epilepsy, Seniors and Epilepsy, etc)
Peer Support Program Management
- Leads and enhances a Peer Support Network for people with epilepsy, caregivers, and others impacted by epilepsy, strategically connecting individuals for effective peer support and coaching.
- Provides training and on-going guidance and support to participants within the peer support network.
Project UPLIFT and other Managing Epilepsy Well programs
- Facilitates the Project UPLIFT program, an evidence-based 8-week group utilizing Mindfulness and Skill Building techniques for those experiencing epilepsy, depression and isolation.
- Works closely with volunteers who co-facilitate the UPLIFT group.
- Recruits, trains, and supports Project UPLIFT Peer Coaches.
- With the support of the Director of Community Initiatives, implements other Managing Epilepsy Well (MEW) programs (developed in partnership with the Epilepsy Foundation of America and the Centers for Disease Control) as appropriate.
- Effectively engages and directs volunteers to support wellness activities supporting the Foundation’s mental health initiatives.
- Serves as the voice of the Epilepsy Foundation of Colorado to the Spanish-speaking community.
- Establishes and maintains strong working partnerships with agencies and professionals who work with the Hispanic community.
- Supports Hispanic clients in need of services and provides care navigation and community trainings, and facilitates involvement in other Foundation programs as appropriate.
- Creates and enhances programs to support Spanish-speaking clients, including support groups and educational community events.
- Maintains Spanish-language Facebook group and Foundation webpage.
Requirements / Qualifications:
- Master’s Degree in relevant field preferred (MSW, psychology, public health, etc.), Bachelor’s accepted with 5+ years of experience
- Spanish bilingual preferred
- Ability to provide assessments and referrals for those in need of mental health services
- Excellent relationship building skills with the ability to establish and maintain strong working partnerships with highly recognized healthcare and mental health organizations and individuals who work with people with epilepsy and their families
- Exceptional oral and written communication skills and strong attention to detail
- Ability to provide compassionate support to clients with a variety of physical, emotional, and social challenges
- Experience managing a program budget
- Team player and interest in working collaboratively on a small team of professionals
Compensation & Benefits:
Salary commensurate with experience
Generous vacation and sick time allowance
Flexible work schedule
Employer-paid Health and Dental insurance (for employee, option to buy-up to a family plan)
Retirement plan including an organizational match after 6 months
Please submit resume and cover letter to email@example.com