Student Accounts & Bus Services

Position Summary

This position manages the daily operations of the Office of Cashiering supervising staff and ensuring support to all faculty, staff, and students through fiscal transactions. This position must be able to solve problems with the cashiering system and correct entries as needed. This position may develop and implement various training programs, policies and procedures related to internal controls, and maintain fiscal transaction data for audits. This position supports Campus Recreation, Student Health, and Testing Services (adding new departments as needed) in all cashiering complications through the policies and procedures implemented by the Office of Cashiering. Position works closely with ITS to ensure departments are PCI-DSS compliant and coordinates meetings to gather compliance materials to file PCI-DSS SAQs with the merchant. Furthermore, this position exists to reconcile all receipts (i.e., cash, credit card, ACH, wires, etc.) within three subsystems and several clearing accounts.

Department Management  

  • Manages department by providing supervision, training, and support to two full-time staff members and 4-10 student staff, including assigning job duties, providing training, scheduling, monitoring workload, aiding as needed to ensure daily goals and deadlines are met, and evaluating job performance.  

  • Evaluates efficiency of processes and makes recommendations for improvement.  

  • Trains the University’s department staff in the detailed operations of the Office of Cashiering using University fiscal rules and regulations, University policies, established accounting principles, credit card compliance and other authoritative guidance that affects operations and promotes efficiencies.  

  • Manages departmental deposits, working with the Office of the Controller and various other departments to ensure timely review and processing of all deposits received. Reconciles payments to ledgers. 

  • Manages the process of closing the Cashiering subsystem at month and year-end to meet State Controller and University deadlines. Modifies procedures to effectively process and feed transactions, collaborating with the Office of the Controller and other key personnel to implement and resolve deadlines and problems. Serves as the area’s liaison during the financial audit. Retrieves, selects, interprets, and stores documents for use in state audits.  

  • Creates and maintains various training programs, policies and procedures, various manuals, outbound correspondence, forms, etc. for the department.  


  • Balances own cash drawer, reconciles, and make corrections as needed. Position also oversees other cashiers during their end of day proceedings, including verification of cash deposits.  

  • Accountable for substantial amounts of cash during peak periods, including the management of cash transfers. Ensures cash vault and employee drawers are always balanced and all cash is accounted for. Supervises balancing and security of cash vault.  

  • Oversees Cash Management for the University by accessing Workday, CASHNet/Transact, Web Payments, and the Bank subsystems for reconciliation and reporting purposes. Ensures that all the systems reconcile daily, investigating and resolving any discrepancies. Reconciles cash categories between subsystems and main accounting system to ensure they are in balance, adjusting the main accounting systems and subsystems to correct errors. Develops spreadsheets and databases for use in reconciling and reporting information for both Cashiering and Office of the Controller staff.  

  • Works with Office of the Controller for all returned items such as checks, ACH, and credit cards. Ensures the proper steps are followed so that the returned items are recorded, and the items are in a general log for audits.  


  • Accountable for creating and maintaining Item Codes, establishing user accounts, including security rights, and developing reports in the CASHNet/Transact cashiering system.  

  • Liaison between the Office of Cashiering and other University departments to train, provide system updates, and assist with system problems. Reviews and approves any procedure of cash handling and deposits from University’s departments. At times, position will be required to notify departments of errors and/or address concerns with them to resolve issues. Verifies all campus-wide cash receipt activity between CASHNet/Transact, Banner Student, and Workday to ensure payments are posted correctly and department deposits are received on time.  

  • Implements “Store Fronts” for all departments that wish to take credit card payments online, campus wide. This involves creating and testing item codes using CASHNet/Transact for each transaction to make sure they will work with all the University’s subsystems, working with the Office of the Controller to set up Worktags, and adapting to specific department needs.  

PCI-DSS Compliance  

  • Responsible for ensuring departments are Payment Card Industry-Data Security Standards (PCI-DSS) complaint. Position must remain current with the rules and regulations, interpret them, and make recommendations.  

  • Works closely with ITS to ensure network and systems within the cardholder environment are compliant with PCI-DSS requirements.  

  • Responsible for oversight and maintenance of training material and certifications for all University CASHNet/Transact users and is solely responsible for completing PCI-DSS SAQs with our merchant for the acceptance of credit card payments.  

  • Works with cashiering departments to ensure departmental PCI-DSS policies and procedures are current and address all SAQ requirements. Maintains annual training material for cashiers and works with departments if they are not compliant to remedy issues.  

  • Position is required to ensure all equipment used to accept credit card payments is PCI-DSS-DSS complaint.  

Policies and Procedures  

  • Creates, edits, and updates all internal office policies and procedures for every duty in the department and for university departments accepting payments.  

  • Ensures internal policies are appropriate and do not conflict with the University’s policies or other governing documentation such as Colorado state fiscal rules, federal regulations, GAAP, and PCI-DSS compliance, etc.  

  • Revise all written policies and procedures as regulations are updated and clearly communicate the changes to all affected areas.  

Payments, Disbursements, Returns, and Notifications  

  • Reviews daily reports of pending credits in Banner to ensure that the credits are correct and that the refunds are released appropriately. If errors are encountered, the position will research and correct the error by collaborating with other departments to remove the credit and/or pulling the check or direct deposit file.  

  • Ensures Title IV regulations are followed when checks are disbursed and works closely with various departments on compliance and training.  

  • Processes returned payments and refunds from the bank. Position determines whether additional fees are appropriate for each scenario and provides appropriate documentation when this is the case. If refunds need to be reissued, the position will work with the appropriate office to get it reissued.  

  • Responsible for ensuring all funds received by the Office of Cashiering are deposited with the University’s bank.  

  • Monitors Direct Deposit/ACH accounts provided for refunding purposes. Ensures accounts are expired to prevent refunds being sent using inaccurate information. 

Other duties as assigned  

Required Qualifications 

  • Bachelor’s degree in accounting, business administration, or closely related field OR 3 or more years of relevant experience 

  • Competency in Microsoft Excel 

  • Experience reconciling monthly activity reports 

  • Cash Management experience in a customer service-oriented environment 

  • Supervision and performance management experience 

  • Experience interpreting and applying policies and procedures 

  • Ability to develop and implement operating policies and procedures 

  • Excellent written and oral communication skills 

Preferred Qualifications

  • Experience in an institution of higher education 

  • Experience in the Banner system or similar financial database system 

  • Experience in the CASHNet system or similar cashiering system 

  • Written and oral communication fluency in Spanish and English 

  • Experience with PCI-DSS compliance 

  • The ability to assimilate and interpret complex data with sensitivity to issues related to recruitment and retention of a diverse student body 

Salary for Announcement

The salary range for this position is $54,900 – $68,650. The salary of the finalist selected for this role will be set based upon a variety of factors, including but not limited to, internal equity, experience, training, and qualifications.

MSU Denver offers excellent benefits that include medical, dental, retirement, tuition benefit, RTD pass, and more.

Work Hours/Type

  • Monday – Friday, 8am – 5pm,

  • Hybrid schedule (on-campus and remote) available for this position

  • Availability to work 7:30am – 6:30pm during peak times

Instructions to Apply

All applications must be submitted through the university’s online application system, MSU Denver Careers (

For full consideration, please submit the following documents:

  • Resume

  • Cover letter describing relevant job experiences as they relate to listed job qualifications and interest in the position

Official transcripts will be required of the candidate selected for hire.

Internal applicants must apply through their MSU Denver Workday Home page, searching ‘Jobs Hub’.

Our Benefits 

MSU Denver’s employee benefits, including health, dental and vision plans, and a generous retirement program. All professional staff receive 24 days per year each of vacation and sick time and paid parental leave for up to 6 weeks.


Closing Date

Open Until Filled

Posting Representative

Amy Hamik

Posting Representative Email


MSU Denver is pleased to offer our current and potential employees a wide array of benefit options. To learn more, please visit the following link:

Employee Benefits Offerings

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at

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