Summary

This position will be dedicated to the Family and Medical Leave Insurance (FAMLI) Division, one of the newest additions to CDLE. GPPR supports the FAMLI Division through policy development and strategic communications as it does for the Department’s seven other divisions and four special offices.

Description

This position will have remote and hybrid workplace options available but will still be required to report to the listed address at the discretion of the supervisor and based on business need. This position will be required to report weekly to the office based on supervisor requirement.

The Department of Labor and Employment keeps Colorado strong and competitive. We connect workers with great jobs and assist those who have been injured on the job. We help people who are unemployed through no fault of their own by providing temporary wage replacement and we ensure fair labor practices. We provide an up-to-date and accurate picture of the economy that helps in decision making. And we protect the workplace – and Colorado communities – with a variety of consumer protection and safety programs.

This is a values-driven organization, committed to accountability, agility, collaboration, and respect.

We believe in outstanding customer service, an inclusive culture, continued process improvement and in our role as a trusted and strategic partner. Recognizing that knowledgeable employees drive our success, we are seeking dedicated individuals who exhibit our shared values and our passion for quality and excellence in all we do.

In addition to rewarding and meaningful work, we offer excellent benefits:

Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
Medical and dental health plans
Employer supplemented Health Savings Account
Paid life insurance
Short- and long-term disability coverage
11 paid holidays per year plus vacation and sick leave
BenefitHub state employee discount program
MotivateMe employee wellness program
Excellent work-life programs, such as flexible schedules, training and more
Access to participate in employer-supported employee affinity spaces
RTD EcoPass Commuter Program
Some positions may qualify for the Public Service Loan Forgiveness Program. For more information go to https://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programs

Our agency website: Colorado Department of Labor and Employment

CDLE has implemented a pilot program on March 1st, 2022 which will award Disability Hiring Preference Points similar to the Veterans’ Preference Points program. During your application process you will be asked if you would like to be considered for either of these programs for additional points in the hiring process. To learn more about Disability Hiring Preference and what will be required to participate, please visit our website: https://sites.google.com/state.co.us/disability-hiring-preference/home

PLEASE NOTE: With the beginning of this program, CDLE will no longer accept attachments of any kind with applications. Please be as thorough as possible in documenting your education and work history in the application system. Attachments will not be accepted or considered during any phase of the hiring process including minimum qualification screening, comparative analysis, or interviews.

Description of Job

The salary range for this position is:

$43.04 – $49.92 Hourly
$3,443.08 – $3,993.23 Biweekly
$7,460.00 – $8,652.00 Monthly
$89,520.00 – $103,824.00 Annually

The Office of Government, Policy and Public Relations (GPPR) is CDLE’s in-house Communications, policy, and creative team made up of a diverse group of individuals. We advance CDLE’s external communications to our customers and stakeholders through public relations and community outreach, marketing, print and web design, policy, research and government affairs. We're communications experts, and our daily work consists of helping CDLE establish and maintain lines of communication and understanding between the Department and its various “publics,” including the Legislature, the Governor, the press and the citizens of Colorado. We support CDLE’s employee engagement through innovative and fun employee communication channels that promote employee events, activities and initiatives. This work unit exists to provide legislative, policy and communications services for all divisions within CDLE, with special attention to the Division of Unemployment Insurance, and Division of Family and Medical Leave Insurance. It assists with the establishment and maintenance of lines of communication, acceptance and cooperation between CDLE and its various stakeholders and constituencies, including state, local and national media. We are writers, fashionistas, strategists, legal and policy experts, soccer fans, cyclists, news correspondents, designers, videographers, technology enthusiasts, pop culture and history buffs, runners, dog lovers and more. Join our team!

The FAMLI Communications Manager exists to set strategy as well as to design and implement strategic communication initiatives for the FAMLI Division. The position will supervise three Communications Strategists dedicated to the FAMLI Division who are responsible for developing marketing and communications related content and oversee all content development for the Division’s communications channels.

As the FAMLI Communications Manager, the position is responsible for developing and implementing strategic communication plans. The leader of the FAMLI Communications Team, the position oversees the drafting, compiling, editing, and finalizing the internal and external communications and marketing collateral, and manages the tasks that support the development of these materials. This position is responsible for maintaining clear alignment of messaging, identifying the appropriate audience, and coordinating all communications to ensure timely sharing of information while avoiding under or over communication frequency with the ability to communicate effectively.

Marketing & Communications Specialist V Classification Guide

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

MINIMUM QUALIFICATIONS:

Experience Only:

Seven (7) years of relevant experience in an occupation related to the work assigned to this position to include: Strategic/Organizational/Crisis Communications, Marketing, Organizational Change Management, Public Relations, and Community Engagement.

Education and Experience:

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to seven (7) years.

Preferred Qualifications:

Bilingual (read, write, speak) in both English & Spanish.
Experience working in state or local government.
Experience in stakeholder engagement, including building relationships with different levels of government, external organizations, and influencers.
Experience in developing and implementing integrated paid media campaigns.
Experience building and managing segmented stakeholder lists and databases.
Experience facilitating virtual and in-person presentations to a variety of internal and external audiences.
Understanding of Google Workspace, Adobe Creative Cloud, Social Media, GovDelivery, Sendgrid and Digital Marketing Tools.
Understanding of EDIA principles and the importance of effective communications in reaching hard-to-reach communities.
Ability to work under tight deadlines and be adaptable to changing assignments.
Familiarity with Colorado's media and political landscape.
Experience performing similar duties as a State of Colorado classified employee.

Required Competencies:

Marketing & Communications: Possesses a thorough knowledge of marketing and communication concepts as well as their application. Knowledge and skills to operate Google Suite or similar, Drupal 8 or similar, MailChimp or similar, and social media tools.
Writing & Communication: Ability to communicate effectively with employers, state agency partners, education and workforce development partners, and other stakeholders through various written and digital tools. Synthesize complex information and communicate in writing as appropriate for the needs of the audience.
Leadership: Creates and communicates a compelling vision; engages others to implement vision; builds enthusiasm; participation and positive morale and loyalty; takes charge of groups and situations; sets a strong leadership role by walking the talk; promotes a safe, challenging work environment.
Strategic Planning: Identifies and analyzes organizational opportunities; accurately forecasts trends and emerging needs; frames strategic questions; makes decisions and deploys resources in alignment with strategic priorities; plans for future problems and opportunities by forecasting business trends and outside forces.
Issue Resolution: Openly manages conflict and disagreement through collaborative discussion to reach positive conclusions; arrives at constructive solutions while maintaining positive working relationships; seeks win-win situations; diplomatically explores common and opposing options to reach mutually acceptable positive solutions.
Collaboration: Ability to work effectively and build coalitions with key stakeholders, speak and write authoritatively and compellingly, resolve communication problems, and negotiate and manage competing interests. Ability to work well with constituents regardless of position and authority, contribute to governing boards and committees, and adhere to clear lines of responsibility and accountability.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking: Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Complex Problem Solving: Take initiative to identify complex problems and review related information to develop and evaluate options, consider alternative solutions, distinguish between relevant and irrelevant information, and use sound reasoning to arrive at data-driven decisions. Approach work with a collaborative, solutions-focused mindset.
Results Driven: Drives for successful results; makes things happen and conveys a sense of urgency; sets aggressive goals and works hard to achieve these goals; moves tasks and assignments toward closure; invests considerable effort to ensure goals are met in a high-quality manner.
Project Management: Ability to apply processes, methods, skills, knowledge and experience to achieve specific project objectives. Including strategic planning, communications planning, and reporting.
Ability to work with a variety of stakeholders and maintain a professional demeanor.
Ability to maintain a high level of integrity and diplomacy.
Exceptional interpersonal skills.
Thorough working knowledge of Google Drive apps.
Proficiency with Microsoft Office Suite.
Strong organizational skills.
Ability to work independently and as a contributing member of a team.

Conditions of Employment:

Must be a Colorado resident at time of application.
You must pass a thorough background check prior to employment

APPEAL RIGHTS:

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department’s action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.

Supplemental Information

For questions regarding this recruitment, please contact: chris.mcgill@state.co.us

Minimum Qualification Screening
A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. Cover letters and resumes WILL NOT be accepted in lieu of the official State of Colorado online application, CDLE does not accept attachments of any kind during the application process. Part-time work experience will be prorated.

Applicants must meet the minimum qualifications to continue in the selection process for this position. Work experience and qualifications must be specifically documented on your online application. Do not use "see resume" or "see attached" statements on your application. CDLE does not accept attachments of any kind during the application process.

Comparative Analysis Process – Structured Application Review

After minimum qualification screening, the comparative analysis process for this position will involve a review and rating of all the information you submit with your application materials. Therefore, it is extremely important to document in the work experience/job duties portion of your online application the extent to which you possess the education, experience, minimum qualifications, and preferred qualifications as outlined in the job announcement. It is also important to thoroughly answer all supplemental questions (if listed) as your answers to these questions will be evaluated during this phase.

Supplemental Questions

Answer the supplemental questions on the application completely and thoughtfully. Your answers may be rated based on your writing ability (spelling, grammar, and clarity of your writing) as well as the content of your answer.

THIS ANNOUNCEMENT MAY BE USED TO FILL MULTIPLE AND/OR FUTURE VACANCIES

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Labor and Employment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Sean Montoya, at sean.montoya@state.co.us. Auxiliary aids and services are available upon request to individuals with disabilities. For all other inquiries about this recruitment effort, please call 303-318-8200.

While a salary range is posted for this position, an eventual salary offer is determined by a comprehensive salary analysis, which considers multiple factors including but not limited to education and experience compared to others in the organization doing substantially similar work.