Community Relations Manager

Summary

Description

Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK’S Sporting Goods Park, the Paramount Theatre, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), KIMN,KXKL, KKSE (FM/AM), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group and SkyCam. 

Nature of Work:

As part of the Rapids Community Relations department, the Community Relations Manager’s role will be to manage key Colorado Rapids community relations initiatives including, but not limited to community & charity events, sponsored programming activations, donation requests, community pride ticket donations, autograph signings, player appearances and Little Rapids Kids Club.    

Examples of work performed:

• Manage the Community Relations calendar and distribution to key stakeholders 
• Work with Partnership Marketing to schedule sponsored programming activations including, but not limited to, youth clinics, school visits and gameday recognitions
• Oversee Little Rapids Kids Club memberships and fulfillment 
• Support Kroenke Sports Charities with all signature events and community activations 
• Oversee the Colorado Rapids participation in MLSWORKS initiatives such as Greener Goals, Soccer for All, and Mental Health Awareness    
• Assist the Events Department with annual club events such as the Season Kickoff Party, Watch Parties, Meet the Team Party and A Burgundy Affair
• Schedule and manage autograph signings 
• Schedule and attend all player appearances  
• Vet and fulfill donation requests   
• Manage Colorado Rapids ticket donations as part of the Community Pride Ticket Program
• Manage the Season Ticket Member ticket donation program   
• Oversee all gameday sales and online auctions  
• Assist Match Presentation as a stage manager on gamedays as needed  
• Assist the Rapids 2 Marketing & Events Manager with Rapids 2 Home Games as needed 
• Assist with tracking and reporting on monthly KPIs 
• Work closely with the Colorado Rapids digital and communications departments to garner coverage of our community initiatives 
• Attend department & event meetings, as well as ticket sales & marketing meetings as needed 

This description is a summary only and highlights the general level of work being performed. It is not intended to be all-inclusive. The duties of this position may change based on business needs. The Company reserves the right to add or remove duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Working Conditions & Physical Demands:

• Typical Office Conditions
• Lift 50 lbs. daily
• Work in extreme weather conditions

Qualifications:

• Minimum
  1. Bachelor’s degree or combination of education and experience 
  2. Minimum 3-5 years of experience in professional sports, recreation or community relations position
  3. General knowledge of soccer, including basic soccer skills 
  4. Experience working with kids and/or adults  
  5. General event product / management experience 
  6. Experience in professional, collegiate or recreational sports organizations and/or nonprofit organizations(s)
  7. Applicants must meet minimum qualifications at the time of hire.
• Preferred
  1. Certification or additional degree
  2. Ability to acquire or produce and maintain a valid driver’s license and meet company vehicle driving standards.

Competencies/Knowledge, Skills & Abilities:

• An ability to positively and professionally interact with staff, players, sponsors, and fans 
• Ability to work on many projects, relate to public, prioritize, and pay attention to detail
• High level of energy and an ability to perform multiple tasks while exhibiting strong time management skills
• Ability to work a varied schedule to include evenings, weekends and holidays as needed
• Respect for diversity, knowledge of community needs
• Strong writing and verbal communication skills
• Basic computer software knowledge and ability in Word, Excel and PowerPoint required
• Ability to acquire or produce and maintain a valid Colorado driver’s license and meet company vehicle driving standards

Compensation:

• Base salary range $60,000-$65,000 per annum 

Benefits Include: 

• 12 Paid Company Holidays
• Health Insurance (Medical, Dental, Vision)
• Paid Time Off (PTO)
• Life Insurance
• Short and Long-term Disability
• Health Savings Account (HSA) 
• Flexible Spending plans (FSAs) 
• 401K/Employer Match

Equal Employment Opportunity

Kroenke Sports & Entertainment (KSE) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.