City of Lakewood's Statement of Excellence
The City of Lakewood is dedicated to upholding City values to include: Performance Excellence, Leadership, Respect and Collaboration. Best fit candidates will demonstrate innovation, customer service, dedication, passion and engagement. All people, citizens and employees, will be treated with respect, relevance, and importance.
About the Lakewood Cultural Center
Lakewood Cultural Center (LCC) is a 38,000 sq. ft. performing arts venue that attracts over 110,000 visitors annually. The LCC offers a technically advanced 320-seat theater, rotating visual art exhibitions in multiple gallery spaces, meeting and event spaces, cultural arts classes and a welcoming lobby space. The LCC is part of the Heritage, Culture and the Arts (HCA) Division that operates within the Department of Community Resources (CR). Community Resources is committed to providing high quality park, recreation, family and cultural services and facilities that inspire enjoyment, learning and wellness in the lives of those who live, work and play in Lakewood. We value leadership, integrity, communication and connection, diversity and adaptability.
Acts as primary point of contact for all Lakewood Cultural Center facility scheduling, maintenance and non-HCA event management. Responsible for scheduling and supervision of non-HCA programs and events associated with the Lakewood Cultural Center as assigned by the Cultural Center Administrator. Locations of programs/events may also include, but are not limited to, Washington Heights Art Center, the Bonfils-Stanton Foundation Amphitheater, the outdoor Plaza of the City Commons area, and other facilities in conjunction with HCA or City of Lakewood-sponsored events/activities. Participates in and supports planning and implementation of programming throughout HCA facilities as a member of the HCA team.
Major Tasks, Duties, and Responsibilities
Work with the Cultural Center Administrator to determine processes and procedures for scheduling of performances and events at the Lakewood Cultural Center. Implement facility rental plan to include negotiation of fees and use agreements and oversee performance/event planning and logistics. Complete all record keeping and paperwork associated with facility rentals including deposits from, and payments to, tenants, as appropriate.
Responsible for daily activities at City of Lakewood cultural facilities as assigned, particularly the scheduling of Lakewood Cultural Center facility, event staff, cleaning and maintenance.
Manage tenant relationships and vendor/contractor relationships as assignedOversee the House Management program, directing the related variable staff and volunteer activities providing training, and coordinating with the theater production crew and ticket office staff, as appropriate. Monitor volunteer job descriptions, schedules and training. Serve as House Manager at Lakewood Cultural Center performances/events as needed.
Coordinate information and schedules with other HCA staff assigned to facilities.
Manage security of facility on a daily basis Maintain inventory of facility keys and establish and implement procedures for issuing keys to appropriate personnel.
Coordinate life safety program for the Lakewood Cultural Center and for other cultural facilities as requested.
Provide back-up support for the Lakewood Cultural Center Front Desk/Box Office for general information, ticket sales and class registrations, as requestedProvide excellent customer service to both internal and external customers.
Transport artists and/or equipment, as required.
Represent HCA with other City Departments regarding cultural facilities as assigned.
Provide input and generate appropriate levels of information regarding scheduling, logistics, upcoming events or exhibits, and programs offered at cultural facilities as assigned.
Work with other departments and agencies regarding capital improvements, building security, facility management and daily maintenance issues at the Lakewood Cultural Center and other City facilities as assigned.
Support programming and projects for all other HCA facilities and programs as assigned.
Serve as liaison with City staff and a variety of vendors, organizations and tenants to facilitate information and details related to performances, events, exhibits, programs, etc.
Perform other duties as assigned.
Must be able to interact with others in a positive manner.
Requires regular and prompt attendance.
Actively participates as a member of the HCA staff.
Receives direct supervision from the Cultural Center Administrator.
No direct supervision; directs activities of variable staff and volunteers.
Bachelor's Degree in a Performing Art (theater, music, dance, film, theater tech, etc.), Non-Profit Management, Business or related field preferred. Equivalent experience in a cultural arts organization and/or facility may be substituted for the educational requirement.
Background in performing arts and/or cultural facility administration as demonstrated by active volunteer work or work experience preferred.