About Our Job
At the Department of Housing Stability, we are committed to support Denver residents as healthy, housed and connected. We invest resources, create policy, and partner with various organizations to help keep residents in the homes that they already live in, quickly resolve an experience of homelessness, and connect residents to new housing opportunities.
To support these efforts, the department helps to:
- Stabilize residents at risk of involuntary displacement and connect residents to housing resources such as home repairs, rent and utility assistance, and legal support. This work is led by our Homelessness Resolution and Housing Stability Division.
- Support persons experiencing homelessness by connecting them to housing, shelter and other services to get stabilized quickly. This work is led by our Homelessness Resolution and Housing Stability Division.
- Create and preserve existing affordable housing and connect residents at any income level to new housing opportunities through programs such as downpayment assistance or counseling services. This work is led by our Housing Opportunity Division.
- Support financial services, contracting and procurement, data analysis and strategic planning, administrative resources, and communications across the housing continuum. This work is led by our Operations Division.
We are seeking to fill our Deputy Director of Housing Stability and Homelessness Resolution role. Reporting to the Executive Director/Chief Housing Officer, the deputy director will lead the efforts of a professional, cross-functional team in a rapidly changing, highly dynamic environment. The Deputy Director will also oversee a multi-million-dollar budget.
The recent passage of 2B in Denver has led to $40 million in new funding to provide housing and shelter services.
The Deputy Director of Housing Stability and Homelessness Resolution oversees the city's investments into tools that help people in risk of and experiencing homelessness and initiate efforts to form public/private partnerships which promote long-term solutions to housing instability and homelessness. You will assume decision making authority to ensure clear governance in matters requiring action in response to housing instability and homelessness. Responsible, either directly or through the guidance and direction given to subordinate staff, for all logistical operations of city-contracted homeless services, including systems capacity, coordinated entry, outreach, day and night sheltering of more than 2000 shelter guests, and daily and nightly transportation between shelter sites.
You will serve as the primary executive point-of-contact for immediate and long-term issues to all community-based partners serving the homeless. This work is dynamic and constantly changing due to community needs, system opportunities or barriers and political realities.
This position will lead a division of employees responsible for coordinating and streamlining City resources for shelter, rehousing, and housing stabilization. This team partners with the community to provide resources to people who find themselves without a home to help them through what is hopefully a temporary experience with homelessness. You will manage interagency responses to Housing Stability and Homelessness Resolution needs and are responsible for the management of Shelter investments. The Deputy Director will also be heavily involved in the agency’s production of contracts and policies.
Additionally, as our Deputy Director of Housing Stability and Homelessness Resolution, you will:
- Plan a continuum of service strategies leading to permanent outcomes from homelessness. This requires the engagement of and coordination with many internal and external partners, on both a local and regional level
- Determine both the metrics that define performance, and the gaps that exist at individual program levels, as well as collective impact of the services provided across homeless service systems
- Serve as leader on behalf of the Mayor and the City in high level policy forums addressing housing and services for persons experiencing homelessness, including advisory bodies to this department
- Demonstrate strong knowledge and experience of issues faced by individuals experiencing homelessness as well as the systems that support them and address the issues
- Lead manage and direct staff and resources in development, programs/policies, finance, compliance and reporting related to homelessness and housing stability. Represent the Department of Housing Stability at external events/engagements
- Proactively lead and empower employees within the department; communicating expectations clearly and consistently, while also providing coaching, guidance, and mentorship
- Coordinate information gathering on issues of homelessness to ensure that the Mayor is informed of issues faced by people experiencing homelessness and make recommendation for appropriate action by the City
- Manage the multi-year strategic vision and direction for the Division of Housing Stability and Homelessness Resolution which includes implementation of the Shelter Plan, and a city strategic plan and regional plan to be developed
- Establish effective working relationships with executive management at city agencies involved in outreach, sheltering, rehousing, and programmatic and service supports to stabilize residents at risk of experiencing homelessness
- Assist our communications team with timely and thorough public-facing communication, outreach, and stakeholder engagement, including helping respond to inquiries directed to either the Mayor's or City Council's Offices; media inquiries; and various community forums. This includes individual/interpersonal, interagency, local, neighborhood, regional, and inter-city/national communication. You will occasionally be called upon to serve as the substitute representative for homelessness service-related invitations made to the Mayor that do not align with the Mayor's availability
- Provide leadership on Housing Stability and Homelessness issues within the City, State and Federal levels
Our Ideal Deputy Director of Housing Stability and Homelessness Resolution has:
- A strong commitment to public service along with experience working with and serving diverse communities
- 10+ years of progressively responsible managerial/administrative experience in affordable housing and/or housing and homelessness programs
- 5+ years of managerial experience leading a diverse team in a highly competitive market, to include mentoring, coaching and consistently communicating with staff
- Experience leading diverse and high performing teams with a focus on employee engagement, inclusion, and opportunity for career growth
- A track record of adeptly navigating complex organizations, developing trust with senior leaders, and building relationships among diverse groups of stakeholders
- Be a confident and capable public speaker with positive experience working with the media
- Knowledge and experience working with Denver organizations, nonprofits, and neighborhoods
- Experience developing inter-government partnerships to drive both housing stability and homelessness resolutions
- Demonstrated ability to lead advisory groups and/or commissions
We recognize your time is valuable, so please do not apply unless you meet the following required minimum qualifications:
- Education: Bachelor's Degree in Business Administration or a related field
- Experience: Three (3) years of management level work experience which must have included managing subordinate supervisors. One (1) year of management experience must include budget and fiscal oversight responsibility, evaluation of business processes, and policy and decision making experience with planning and organizing multiple programs, projects, operations or functions.
- Education/Experience Equivalency: Two (2) years of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements.
- License/Certifications: Requires a valid Driver's License at the time of application.
- Licenses and certifications must be kept current as a condition of employment.
About Everything Else
To view the full job profile including position specifications, physical demands, and probationary period, click here.
Position Salary Range
$113,875.00 – $182,200.00
based on education and experience
Department of Housing Stability
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.