Summary
Description
About Swallow Hill:
Founded in 1979, Swallow Hill Music (SHM, Swallow Hill) is a Denver-based 501(c)(3) organization that strives to positively impact the quality of people’s lives through music. SHM operates a music school and three performance venues at its Broadway & Yale location, and produces outreach activities and community events throughout the Denver metro region as an SCFD-funded Tier II organization with a $6 Million annual budget.
In addition to music therapy sessions, Swallow Hill’s flagship early education program “Little Swallows” is provided for students across the city. The organization is the producing partner for concerts at Denver Botanic Gardens, Four Mile Historic Park, the Butterfly Pavilion, the Clyfford Still Museum, and various music venues. Swallow Hill is a nationally-revered hub for concerts, classes, and community, and is a recipient of both the Mayor’s and the Governor’s Award for Excellence in the Arts, and an inductee of the Colorado Music Hall of Fame and Folk Alliance International’s Business Lifetime Achievement awards.
Job Summary:
The Development & Stewardship Coordinator plays a critical role in maintaining the operational backbone of Swallow Hill Music’s fundraising program. This part-time position supports donor stewardship, gift processing, and data integrity across multiple revenue streams, ensuring timely acknowledgements, accurate records, and smooth coordination between Development and Finance.
This role is ideal for a detail-oriented, tech-savvy professional who enjoys behind-the-scenes work, has database experience (Salesforce or similar), and thrives in a mission-driven environment. The Development & Stewardship Coordinator strengthens the organization’s ability to build community through music by ensuring our supporters receive accurate recognition and our systems remain organized, consistent, and dependable.
Schedule:
The Development & Stewardship Coordinator position is an in-office position. Hours will take place during business hours (8:00am – 5:00pm) and may be flexible based on conversations with the Development Director. Occasional evening or weekend hours may be required for event support.
Duties & Responsibilities:
Gift Processing & Stewardship Operations
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Enter and process all contributions (individual, membership, corporate, foundation, and other revenue).
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Manage weekly batching of tax letters and acknowledgement workflows.
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Prepare monthly stewardship summaries for leadership and ensure portfolio owners receive timely notification of new gifts.
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Maintain accurate donor information, including contact updates, recognition preferences, restrictions, and special instructions.
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Coordinate stewardship touchpoints (thank you card preparation, volunteer card writers, internal routing of calls/touchpoints).
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Ensure all gifts are acknowledged timely, accurately, and in alignment with donor intent.
Data Integrity & Reporting
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Maintain high standards of data quality and consistency across Salesforce, Configio, Elevent, and related platforms.
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Run weekly quality-control reports to identify and correct errors.
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Support segmentation, list pulls, and tracking for appeals, campaigns, and donor communications.
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Assist with financial reconciliation and coding accuracy in coordination with Development and Finance teams.
Administrative & Cross-Department Coordination
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Collaborate with Development, Finance, and program staff to ensure documentation, workflows, and data procedures are current and consistently applied.
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Participate in planning for annual development calendars, stewardship cycles, and operational improvement initiatives.
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Provide occasional logistical support for donor or member events when needed (not a core responsibility).
Personal Skills / Abilities
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Values diversity and contributes to an inclusive working and learning environment.
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Excellent problem-solving skills and the capacity to troubleshoot issues as they arise.
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Excellent interpersonal, customer service, and relational skills.
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Attention to detail and organizational skills.
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Ability to recognize priority among varied tasks and deadlines, managing time effectively.
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Ability to engage professionally and effectively in a fast-paced environment.
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Ability to work well both independently and as part of a team.
Technical Skills / Abilities
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Be or become proficient with Microsoft Office and Google Workspace for internal and external communication, collaboration, and information sharing.
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Be or become proficient in CRM platforms as used within the organization (Salesforce
preferred; or similar platforms are a plus) -
Strong attention to detail, accuracy, and organizational skills.
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Ability to manage multiple administrative tasks with consistent follow-through.
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Excellent written communication skills and ability to ensure confidential information is protected.
Preferred
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Prior nonprofit development, fundraising operations, or donor services experience.
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Experience with gift processing, acknowledgements, and data hygiene.
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Interest in music, arts education, or community-driven nonprofit work.
Physical Requirements
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Prolonged periods of sitting at a desk and working on a computer
Education and Experience
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One to two years related customer or donor service experience.
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One to two years of data management experience.
EEO Statement
Swallow Hill provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Swallow Hill complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
To apply, please send resume and cover letter, with “Development & Stewardship Coordinator Application” in the subject line to cecile@swallowhillmusic.org.
