About Our Job

We are the City and County Denver’s Department of General Services. We provide integral support of 30-plus city agencies, departments, and offices by managing:

  • Maintenance, operations, and security for over 5.78 million square feet in 134 city-maintained facilities and structures

  • City utility payments

  • Citywide facility sustainability and efficiency efforts

  • Requests for proposals, contracts, and master purchase orders

  • Procurement spending

  • Facility security operations

  • City surplus property sales

The Department of General Services is seeking a Director of Facilities Management.

Our Director of Facilities Management position is a tremendous opportunity for the right person with a proven combination of dynamic leadership, team-building, creative and strategic thinking and problem-solving, and exceptional soft skills. We seek a leader with vision, who can establish measurable long and short-term goals that support a new departmental strategic plan. This role is part of our department’s senior leadership team and reports to our deputy executive director; your voice and solution-based thought leadership will be integral to decisions that affect how we serve and support our city now and in the future.

Our Facilities Management Division is responsible for building management and maintenance, including predictive/preventative maintenance and work order processing. So to be successful, you’ll need to grow and nurture relationships, build trust, and foster collaborations among other city departments and agencies as well as with our business community. At the same time, we’re looking for a proven team builder with a demonstrated ability to inspire collaboration while coordinating multiple direct reports located throughout the city.

The Director of Facilities Management is responsible for:

  • Overseeing staffing and resources to manage operations and capital improvements for a large portfolio of city-owned facilities

  • Possessing the political and business acumen to be successful at a senior level in high stress or contentious situations

  • Demonstrating excellence and leadership; building and growing a culture of respect, collaboration, performance, innovation, and accountability within the division; empowering direct reports and division staff through mutual trust, teamwork and relationship building

  • Coaching direct reports and encouraging innovation and experimentation to grow your staff’s talents; supporting career progression and professional development at all levels in the division

  • Serving as a strategic partner with city agencies to find out-of-the-box solutions to facility-related matters

  • Incorporating the department’s three-year strategic plan into the division’s annual operational goals; using data and metrics to effectively make decisions on goals; executing and effectively communicating the division’s goals; creating buy-in and support to ensure success; monitoring and regularly reporting out to General Services executive leadership

  • Analyzing, presenting, and justifying the annual budget based on the division’s goals and staffing needs; identifying unique resources and options to achieve short- and long-term goals; working with facility managers and strategic partners within the city to implement cost reduction strategies

  • Strategizing a short- and long-term staffing plan and organizational structure to meet the needs of the organization

  • Working in cooperation with division staff and other city agencies to ensure the division’s capital projects are delivered on time and on budget; analyzing current processes and trends; implementing industry-best practices and standardization within the division

  • Working with our contracts office and other city agencies to monitor and negotiate contracts that directly affect city-owned properties

About You

Our ideal candidate will have:

  • Experience working across an organization to initiate, plan and execute complicated projects to successful completion

  • A data/metrics-driven approach to analyze departmental trends and performance outcomes; ability to make data-driven decisions

  • Experience with workforce planning and organizational development initiatives

  • Proven ability to partner with the business community to foster long-term, successful working relationships

  • In-depth knowledge of managing organizational teams and implementing industry-best practices

  • Excellent communication and interpersonal skills

  • The ability to effectively manage ambiguity as well as emergency situations, and to make critical decisions with confidence

  • A proven track record building strong teams

We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:

  • Education: Bachelor's Degree in Business Administration or a related field based on a specific position(s)

  • Experience: Five (5) years of experience at the type and level of Superintendent or Manager

  • Education/Experience Equivalency: Two (2) years of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements

NCIC Background Check: National Crime Information Center (NCIC) background check is required for this position

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