Responsibilities: The Director of Field Operations:
- Is responsible for the successful management and functioning of Project C.U.R.E.’s Distribution and Collection Centers, with special attention to the key areas of:
- Procurement & Transportation – the solicitation and collection of the medical donations;
- Inspection & Repair – checking the equipment and repair malfunctioning items;
- Processing & Sorting – the verification of quality and organizing supplies for shipment;
- Inventory & Warehousing – maintaining an efficient, organized warehouse;
- Packing & Shipping – loading the containers.
- Demonstrates a proven ability to recruit, train and lead Operation Directors in executing the tasks set out above; assists the Senior Vice President in hiring Operations Directors.
- Designs and executes creative strategies to grow the organization both in the U.S. and abroad.
- Assists in identifying volunteer leaders, developing training programs and conducting regularly scheduled training classes, team meetings, and volunteer assessments and recognitions.
- Identifies the necessary resources for the successful functioning of the warehouses, and oversees a robust procurement program to fulfill these needs.
- Maintains a healthy working relationship with the Logistics Team at International Headquarters for the efficient and effective execution of the Cargo Container program.
- Ensures that the Operations Directors are successful in establishment and execution of Project C.U.R.E.’s goals, both the corporate and community level.
- Ensures that the Key Performance Indicator (KPI) metrics are collected, analyzed and shared with the other Team members through the timely distribution of meaningful management reports.
- Prioritizes warehouse safety for visitors, staff and volunteers. This includes adherence to established safety practices in the warehouses and necessary maintenance on the trucks and equipment. And the Director of Field Operations ensures that all lease obligations are met.
- Leads the selection process for warehouse locations when existing leases expire or when new expansion sites are being considered.
Qualifications: The Director of Field Operations must demonstrate alignment with Project C.U.R.E.’s Mission and Core Values and be passionate about addressing the healthcare inequalities of the developing world in a sustainable manner. The ideal candidate for the position:
- Is qualified: Holds a bachelor’s degree and has at least seven to ten years of direct management experience. Experience with nonprofit and volunteer management is desirable.
- Understands the task: Has a working knowledge of recruiting, training and leadership and is able to motivate staff and volunteers to achieve goal setting, execution and accountability in a high-performance environment. Has a basic knowledge of warehousing and logistics.
- Is highly accountable: Has a proven track record of establishing and achieving goals in a high-performance environment.
- Develops others: Inspires and leads to set and achieve goals within the context of building a “performance culture.” Is accessible to associates at all levels, interacting consistently, openly and honestly to assure everyone is treated with dignity and respect.
- Is organized: Has the ability to multi-task in a fast-paced work environment, with a high degree of professionalism and integrity, and is detail-oriented.
- Is quantitative: Understands the importance and use of setting numerical goals and measures of performance and utilizes those numbers in managing various teams toward success.
- Is teachable: Has an attitude of openness, is eager to learn new things, and does not get stuck in a repetitive pattern of doing the same things the same way for too long. Can quickly comprehend complex concepts and will accept instruction.
- Is “bottom-line” oriented: Manages for the overall financial health of the organization by securing in-kind donations, negotiating discounts and benefits with vendors and venues, and overcoming budget and resource challenges.
- Is a good person: Accepts feedback and continually looks for ways to develop themselves, while maintaining the highest ethical standards and values in representing Project C.U.R.E.
- Works well with others: Possesses excellent relationship, management and interpersonal skills; the ability to work effectively with donors, volunteers, staff and interns; displays mature judgment, superior diplomatic skills.
- Is an effective communicator: Demonstrates effective communication skills including writing, interpersonal communication and public speaking skills; is a good listener.
- Is a problem solver: Identifies, diagnoses and quickly resolves complex problems to improve results; is continuously pursuing innovation and process improvements to increase efficiencies and competitive advantage.
- Is goal-oriented: Has an obvious passion and enthusiasm for saving lives and changing the world with an attitude of tenacity and never accepting “no” for an answer; is a “self-starter” who is internally motivated and does not require significant supervision.
Reports To: The Director of Field Operations reports to the Senior Vice President of Operations and Logistics.
Compensation and Benefits: This position offers competitive compensation commensurate with experience, including health insurance, paid vacation, holidays, and a 403(b) plan.
About Us: Healthcare in many developing countries is a global crisis. The severe lack of healthcare disrupts social and economic stability in almost every developing nation. Disease causes nine-out-of-ten preventable deaths in developing nations among children and adults. Millions of children under the age of five die each year from preventable disease, and more than 70% of these deaths occur from pneumonia, diarrhea, measles, malaria and malnutrition.
Founded in 1987, Project C.U.R.E., (www.projectcure.org) has grown to be the largest organization in the world delivering nearly 180 forty-foot ocean freight cargo containers of donated medical supplies and equipment annually. Each project begins with an onsite Needs Assessment to ensure that Project C.U.R.E. delivers the right items to the right people. Project C.U.R.E. conducts C.U.R.E. Clinics, Helping Babies Breathe trainings, bio-technical trainings to approximately 300 hospitals and healthcare clinics in 40 developing countries.
The Mission: To identify, solicit, collect, sort and distribute medical supplies and services according to the imperative needs of the world.
Core Values: (The non-negotiable values that we pursue to accomplish our mission)
1. Credibility and Integrity. We will be honest. We won't make promises we can't keep, and we will keep the promises that we've made.
2. Partnership. We seek to assist other individuals and organizations that share our common vision.
3. Creativity and Ingenuity. We will endeavor to pioneer new ways of meeting the needs of others, being stewards of our resources and solving problems – from the small inconveniences to the major obstacles.
4. Stewardship. Despite the fact that most of our assets are donations, we will remember the source and value of these and treat each as a gift from God.
5. Excellence in Service. We will do our best work in meeting the needs of one another, our donors, our partners, and the sick and dying around the world.
6. Information and Competence. We will become experts in our area of service. We will gain an increasing body of knowledge and expertise to be used, together with these other objectives, to see our vision become reality.
7. Attitude. Recognizing that individuals are God's highest creation, we will respect and honor others in the way that we treat them. We will strive to remain pleasant, positive and optimistic in all circumstances.
On average, the value of a Project C.U.R.E. Cargo container is $450,000, providing an amazing 20-to-1 “return on investment.” Project C.U.R.E. operates Distribution Centers in Denver, Phoenix, Houston, Nashville, Philadelphia and Chicago where more than 20,000 volunteers sort 26,000+ types of non-perishable medical supplies and certify medical equipment for shipment abroad. Project C.U.R.E. also operates nine Collection Centers from Ithaca to Sarasota to Portland. Project C.U.R.E. receives both new and quality used medical items from hundreds of hospitals throughout the United States and medical manufacturers, such as Stryker, Medline, Medtronic, Kimberly-Clark, Steris, and Hill-Rom.
Project C.U.R.E. operates on approximately 1.9% administrative overhead and has earned numerous awards for being the industry leader in international medical donations. Project C.U.R.E. is a four-star organization by Guidestar and Charity Navigator and was ranked by Forbes as one of the 20 most cost-effective nonprofits in the United States.