Position Summary:

Assist the Store e-Commerce Manager in managing the day-to-day operation of the store’s e-Commerce department. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

  • Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness.
  • Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed.
  • Perform responsibilities required of Selectors and Customer Attendants as needed per company guidelines.
  • Train all functions and duties of the Selector and Customer Attendant roles.
  • Act as the person in charge of the e-Commerce department when the Store e-Commerce Manager is unavailable.
  • Maintain the intake of customer orders and distribute and assign work to Selectors and Customer Attendants.
  • Assist with scheduling to meet operational and associates’ needs.
  • Print and distribute order labels, including orders for perishable departments.
  • Troubleshoot e-Commerce equipment and devices.
  • Maintain level of supplies needed to perform necessary duties.
  • Maintain organization and cleanliness of staging areas and equipment.
  • Report pricing, scanning, item location discrepancies and invalid temperature types to the Store e-Commerce Manager.
  • Perform required opening and closing procedures.
  • Learn and implement process improvements as directed by division or enterprise e-Commerce team.
  • Provide feedback on team members daily performance and annual performance reviews.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications & Education Requirements:

  • Effective communication skills
  • Basic knowledge of computers
  • Basic knowledge of math (adding and subtracting)
  • Ability to work without supervision
  • Ability to read shelf tags
  • Proven supervisory experience
  • Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day
  • Must be able to stand for extended periods of time and/or walk constantly
  • Ability to stoop, kneel, or crouch several times per hour

Desired Previous Job Experience/Education:

  • Experience as a cashier
  • Experience in a production oriented environment
  • Experience in a warehouse environment
  • Experience stocking shelves
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