Designs and leads programs associated with strategic business issues and opportunities. Manages specific aspects of one or more programs, or multiple aspects of a single program within the organization. Leads small to midsize work streams of a large program. Leads moderately complex work streams. This job family is intended for use in non-clinical/non-hospital settings.

Essential Responsibilities:

  • Plan own workload, prioritizing key tasks and ensuring the appropriate allocation of time and effort to achieve the required results.
  • Create clear, logical and realistic plan (e.g. work plan, storyboard) to make sure that everyone on the team knows what needs to be done.
  • Analyze and provide guidance on accurate budget estimates for tasks required to manage a program.
  • Understand and help develop the drivers of business value for programs and KP.

  • Review the work of more junior colleagues and take the lead on supporting quality improvement initiatives.

  • Develop a thorough understanding of all relevant program components and their interdependencies. Anticipate issues, weigh practical considerations in addressing issues and seek input from engagement manager/sponsor to resolve.

  • Deep understanding of how program impacts KP's success to continually confirm and communicate strategic value to key stakeholders.

  • Develop an understanding of client's business and apply this knowledge to suggest appropriate approaches, tools and techniques to tackle client problems.
  • Synthesize analysis and highlight implications of findings in order to propose key alternatives/recommendations.
  • Adapt efficiently to changing circumstances and seek alternative ways of achieving program implementation goals.
  • Ensure the current and proposed processes are well understood and supported by stakeholder areas.
  • Build consensus with clients by contributing information and perspectives that direct the program.
  • Spend the necessary time discussing changes and initiatives with all effected individuals so the strategy and reasons why are clear.
  • Stands by decisions that benefit members/customers even if they are unpopular or impact short term performance.

    Understands the strengths and weaknesses of team members and consistently provides support to develop their skills.

  • Contribute to the planning, development and delivery of local education and training programs. Thoroughly review available information and ask questions to build an understanding of activity/assignment.

Basic Qualifications:


  • Minimum five (5) years program management, project management or strategic planning and execution experience.


  • Bachelor's degree in health care or business administration OR four (4) years of experience in a directly related field.
  • High School Diploma OR General Education Diploma (GED) required.

    License, Certification, Registration

  • N/A

    Additional Requirements:

  • Excellent critical thinking, planning and implementation skills
  • Exceptional communication, influencing and partnering skills with broad and diverse audiences at all organizational levels
  • Proven ability to manage cross-departmental initiatives within a complex organization
  • Customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs.

    Preferred Qualifications:

  • Master's degree preferred.

Primary Location: Colorado,Denver,Regional Office – Colorado 10350 E. Dakota Ave.Additional Locations: United StatesScheduled Weekly Hours: 40Shift: DayWorkdays: Mon, Tue, Wed, Thu, FriWorking Hours Start: 8:00 AMWorking Hours End: 5:00 PMJob Schedule: Full-timeJob Type: StandardEmployee Status: RegularEmployee Group/Union Affiliation: Salaried, Non-Union, ExemptJob Level: Individual ContributorJob Category: Consulting Services / Project/Program Management (Non IT)Department: Human ResourcesTravel: Yes, 10 % of the TimeKaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

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