General Description of NIMAA:
The National Institute for Medical Assistant Advancement (NIMAA) delivers a national program to train Medical Assistants (MAs) to effectively participate in high-functioning, team-based primary care settings. NIMAA provides students an effective and low-cost educational program that introduces them to the exciting world of health, and paves the way to a career in primary health care. NIMAA has two missions:
- Improving the delivery of healthcare to disadvantaged populations by providing a better trained workforce
- Improving the income and career possibilities of entry level health staff.
The team-based care model requires fundamental changes in the traditional MA role. The MA becomes an essential member of the team responsible for the well-being of a group of patients. The NIMAA program meets these challenges by including didactics in collaborative and critical thinking skills combined with a simultaneous externship hosted in a modern primary care clinic setting. NIMAA establishes ongoing relationships with each partner clinic. NIMAA students who graduate are ready for jobs in first rank clinical organizations.
Description of Duties:
The NIMAA National Externship Organization Manager is responsible for all matters relating to our growing national network of Externship Organizations (EOs), including recruitment, reaching agreements with them, getting them ready to handle a cohort of students (“onboarding”), supporting them in recruitment of students, and managing relations with them during the academic year. The primary initial emphasis is on Colorado, where the position is based.
Recruitment: responsible for managing outreach to potential EOs, assessing their viability and fit with NIMAA, organizing conversations with appropriate NIMAA and EO staff to answer questions and determine readiness and fit, and executing Externship Organization agreements
On boarding: responsible for refining and organizing the process whereby new and existing Externship Organizations get prepared for hosting students including participation in student recruitment, selection and preparation of the Externship Organization staff who will participate part-time in NIMAA as Program Coordinator, skills coach, and preceptors.
Managing relations: once the school year begins, the day-to-day relations with Externship Organizations becomes the primary responsibility of the instructional team. However, the Manager bears ultimate responsibility for the overall relationship. S/he manages ongoing communications with the senior management and Program Coordinator of Externship Organizations.
The Externship Organization Manager will establish and maintain positive relationships with partner EOs through ongoing communications and connections with the leadership and, not just the appointed Program Coordinator. The Manager is responsible for maintaining a positive and successful image and experience of NIMAA in each state in which NIMAA has externship agreements and is educating students.
SIGNIFICANT JOB RESPONSIBILITIES
- Work closely and collaboratively with the leadership and staff of NIMAA to implement the mission and goals
- Facilitate and direct the development of externship organization participation in all states in which NIMAA delivers its education program, with initial primary emphasis on Colorado
- Understand the NIMAA educational model, especially the entered section of online instruction with clinical experience
- Understand the issues and concerns of externship organizations that affect NIMAA’s success with them and ensure rapid and appropriate response to them
- Assess potential externship organization’s level of engagement and active implementation of transformation of care and team-based care methods; determine if they are an effective externship organization candidate
- Assess potential externship organization clinics’ openness and ability to be a supportive center for NIMAA students
- Organize and conduct presentations, conference calls, web-based meetings, and other types of communications to recruit and onboard externship organizations
- Ensure compliance with accreditation rules and standards, including evaluation of each site of an externship organization that is used for a student externship
- In collaboration with the Communications Team, develop and implement EO focused communications, including distribution of a regular newsletter highlighting EO successes and best practices.
Supervision: Reports directly to the NIMAA CEO
Location: Denver, CO
Knowledge, Skills, and Abilities:
- Extremely well organized with extensive experience in project management
- Strong communication and interpersonal skills
- Demonstrated ability to develop and foster strong relationships across systems of care and with relevant community stakeholders
- Knowledge of primary health care delivery systems and challenges: care delivery to finance
- Possess sensitivity toward the needs of others
- Self-motivated, pro-active and independent worker
- Sensitivity to low income and ethnic minority communities
- BA required
- Strongly preferred: Certification as Medical Assistant
- Additional studies in health or health education a plus
- Previous work experience in organizing complex projects (required)
- Experience in management of technical/vocational educational programs with externship/internship components
- Experience with healthcare, either as provider or in management (highly desirable)