At the foot of majestic Aspen Mountain and steps from the heart of town, the Hotel Jerome offers guests an incomparable setting for an ideal getaway whatever the season. A model example of thoughtful historic preservation, our hotel in Aspen elegantly blends the comfort, convenience and understated luxury of today’s finest Aspen boutique hotels with an authentic mountain aesthetic and spirit. World-class dining and spa offerings contribute to a truly elevated and unique experience.

Hotel Jerome is the iconic hotel of the American West and social hub of Aspen: warm, friendly and busting with life and laughter. Charming and full of personality, this is the place where great stories are born and told. Hotel Jerome is rich in history, yet relevant and current with its amenities and furnishings. Charismatic, with a bit of whimsy, friendly and genuine. Hotel Jerome is the sought-out atmosphere for “explorers” of body, mind and spirit.

Aspen’s crown jewel offers the perfect retreat from which to explore the region’s abundant outdoor attractions and world-class dining and shopping. This landmark hotel is renowned among luxury hotels in Aspen for its relaxed elegance, gracious service and authentic mountain spirit. Discover luxurious accommodations, a variety of dining options and the modern amenities of a world-class, luxury boutique hotel in Aspen.

Leads and coordinates Training, payroll, HRIS, benefits administration, workers compensation and safety. Assists with the management of all Team Member relations, recruitment, training, and administration of governmental agency requirements and inquiries. Provides administrative support to the Human Resources Director, including word processing, filing, tracing, answering general telephone calls, governmental reporting, assisting Team Members and other projects, as requested.

  1. Generate and maintain staff informational material including staff bulletin board, birthday/anniversary lists, job postings, meetings, memos and collateral material for insurance, 401(k) plan and other staff benefits.
  2. Trains staff in the New Hire Orientation, and Other Trainings as called for.
  3. Work closely with Managers regarding staff relations issues, resolve staff grievances and problems, acts as a representative to management for Team Members and to Team Members for management.
  4. Coordinate Team Member room reservations and dining comp/discount program.
  5. Maintain and analyze turnover statistics.
  6. Administer performance appraisal process, revising as needed, and ensuring timely completion by Managers.
  7. Administer Workers’ Compensation insurance claims, working closely with carrier to reduce costs.  Sits on the Safety Committee and acts as an advocate for a safe workplace.  Investigates injuries and recommends improvements.  Ensures that safety training occurs during new hire orientation.
  8. Ensure that policies, posters, notices and staff information comply with federal and state laws consulting with legal counsel where necessary. 
  9. Ensure proper governmental reporting, including EEO Log, EDD New Hire Reports, EEO-1 Annual Reports, I-9 forms, OSHA log, etc..
  10. Ensure legal compliance and anti-discrimination with regard to all Team Member related issues.
  11. Administer the Team Member health and benefit programs, including medical, dental, life, long term disability, vision insurance and 401(k) billing, determining eligibility, enrolling and terminating members and ensuring the rules of the plans are adhered to.
  12. Ensure legality of wage and hours payroll issues.
  13. Maintain all personnel files/records
  14. Participate in “outside” employment related committees where possible.
  15. Maintain parking tag program, ensuring parking rules are adhered to when necessary.
  16. Maintain complete knowledge in the use of all office equipment, computer and manual systems.
  17. Maintain inventory of office supplies (letterhead, envelopes, benefit packets, orientation packet, H.R. forms, handbooks.).
  18. Document all Team Member requests/complaints and communicate such to respective personnel for proper handling.  Follow up on Team Member satisfaction.
  19. Handle Team Member complaints in accordance with the Auberge Resorts standards, ensuring communication to H.R. Director.
  20. Promote positive relations with Team Members.
  21. Maintain confidentiality and security of specified H.R. information, correspondence, reports and files.
  22. Process Team Member birthday cards monthly.
  23. Generate monthly birthday and anniversary lists.
  24. Generate monthly review lists and late review lists.
  25. Check employment references on prospective new hires as needed by Managers.
  26. Maintain EEO Applicant log.
  27. Process all new hire paperwork, logging information into Team Member list, parking list and logs as necessary.
  28. Process all termination paperwork, removing terminated Team Members from appropriate lists.
  29. Be willing to help in any situation when called upon to do so.
  30. Participate in and support hotel and company efforts towards sustainability and environmental initiatives as part of the Planet Auberge program.
  31. Assist in other projects as directed by Human Resources Director.

Perform other duties as directed, developed or assigned.

  1. Bachelor’s Degree in Human Resources or related field.
  2. 2+ years experience in a Human Resources management capacity.
  3. Working knowledge of State and Federal labor laws and requirements.
  4. Ability to communication with proper grammar, in English, to employment applicants, management and Team Members, to their understanding.
  5. Prior experience with workers’ compensation and health care insurance.


  1. Prior hospitality experience


  1. Working knowledge of computers in a windows environment.
  2. Ability to access and input data into computer. 
  3. Ability to maintain confidential information.
  4. Self starter.
  5. Strong organizational skills.
  6. Ability to remain calm under pressure, and resolve problems using good judgment.
  7. Ability to handle several projects simultaneously
  8. Ability to maintain detailed and accurate work.
  9. Ability to manage financial issues including budget, medical billing, and compensation systems.
  10. Working knowledge of computer word-processing and spreadsheets software.
  11. Ability to supervise others.
  12. Ability to sit for long periods of time in a confined work area.
  13. Ability to maneuver using manual dexterity in use of phones, computers, telephones, reference books, manuals, paper goods, typing and writing tools.
  14. Ability to work without direct supervision.
  15. Participate in and support hotel and company efforts towards sustainability and environmental initiatives as part of the Planet Auberge program.


  1. At least two years experience in a Human Resources Manager capacity, in a hotel environment preferred.
  2. Experience working with payroll and HR software systems, ADP Timesaver preferred..
  3. Knowledge Microsoft Office software.
  4. Knowledge of business and legal trends.
  5. Ability to work a schedule with some flexibility, including occasional weekend and evenings as needed for departmental coverage.
  6. Bilingual:  English and Spanish


  1. Some U.S. and International travel may be required.


  1. Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing
  2. Constant need to perform the following physical activities: grasping, turning, finger dexterity.
  3. Occasional need to stand and/or sit for long periods of time.            
  4. Lifting/carrying up to 10 lbs. frequently and 25 lbs. occasionally.
  5. Vision requirements: constant need to view small print.  Frequently need to see small details and things clearly beyond arms’ reach.
  6. Hearing requirements: constant need to speak on telephone.
  7. Respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment.

About Auberge Resorts Collection:
Auberge Resorts is a collection of exceptional hotels, resorts, and private clubs, each with a unique personality that assures a memorable guest experience. Property accolades include Michelin Star, Forbes 5 Star and Relais & Chateaux. With ten distinctive properties in pristine locations including Napa Valley, Cabo San Lucas, Aspen, Fiji, and Costa Rica, Auberge Resorts offers handcrafted careers to exceptional professionals with a heart for hospitality and a passion for joy and happiness.

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