Summary

Colorado 811 is the utility protection center for the state of Colorado. Working for Colorado 811 means you are helping to protect Colorado’s underground infrastructure.The Manager of Damage Prevention leads the Damage Prevention Department in their effort to promote the Colorado 811 mission of Damage Prevention and keeping Colorado safe. If you are a creative, innovative, and motivated individual looking to focus your talents in a meaningful and rewarding way then this is the team for you!

Description

Under the direct supervision of the Executive Director

GENERAL RESPONSIBILITIES:

Provide goal and strategy recommendations for Damage Prevention Department
Establish and oversee stakeholder outreach goals for each territory
Track and provide cadence reports on department outreach efforts and outcomes
Develop innovative outreach programs with stakeholders
Promote damage prevention awareness and Colorado 811’s mission and services to stakeholders and the public to include but not limited to Damage Prevention Best Practices, Colorado One Call Law, Colorado 811 Operating Procedures, Excavator Handbook, and use of Colorado 811 services and web-based platforms
Coordinate stakeholder outreach for industry events such as expos, trade shows, and conferences
Assist stakeholders with coordinating notifications on large projects
Regularly attend Damage Prevention Councils and Joint Underground Utility Coordinating meetings
Collaborate on marketing campaigns and surveys
Collaborate with Contact Center and Member Relations departments to support stakeholder initiatives
Support Colorado 811 Alternative Dispute Resolution (ADR) Program
Submit and approve departmental expense reports and invoices
Provide direct supervision and periodic review of Damage Prevention Department personnel
Oversee training of Damage Prevention Department personnel
Responsible for addressing all forms of time-off for department personnel and ensuring timecards are prepped for payroll
Submit other reports as required by ED and other departments
Perform other duties as assigned by ED
Uphold the Colorado 811 Mission Statement and Quality statement

REQUIRED SKILL-SET:

Proficient in Colorado One-Call legislation
Demonstrate ability to effectively lead teams, groups of peers and individuals in small group settings and larger presentation situations
Excellent, above average, customer service technique, map reading skills & geographical knowledge of Colorado
Proficient and professional verbal communication and grammar skills
Ability to use digital team collaboration tools such as Microsoft Office Suite
Ability to find successes in an independent work environment
Ability to create and maintain business appropriate relationships with personnel from all levels of the organization and industry stakeholders
Ability to create and utilize proven efficiency practices
Ability to think and appropriately respond to emergency or stressful situations
Proficient keyboarding and mouse skills
Strong knowledge in use of current technological resources
Strong knowledge and application of current management philosophies and practices
Dependable and punctual
Exceptional time management skills
Ability to sit or stand while performing job duties with minimum unavailable time
Ability to adhere to all company policies and procedures

EXPERIENCE:

Ten or more years of experience in related fields including utilities, utility locating, excavation, and damage prevention; public relations experience a plus

EDUCATION:

Four-year degree in public relations, business, or engineering field or equivalent experience required

WORKING CONDITIONS:

Field remote position
Frequent local travel throughout state and occasional overnight stays
Occasional after hour and weekend travel, event participation and on demand communications
Company vehicle supplied for work related use only
Follow current dress code policy with expectation of more business appropriate attire and self-presentation beyond basic guidelines

HOURS:

Normal business hours with occasional after-hour and weekend travel and event participation

COMPENSATION:

Salary; Exempt; annual cost of living increases and bonuses based on both defined expectations and observed performance. Contingent upon approved annual operating budget

Salary: $78,704.00 – $98,379.00 per year

Benefits: