ESSENTIAL DUTIES AND RESPONSIBILITIES
• Works in collaboration with Volunteers of America and the Continuum of Care to provide community resources for individuals experiencing homelessness, advocates for client housing needs, works to resolve system failures to overcome housing barriers.
• Peer Specialists initiate contact with program participants and connects individuals experiencing homelessness to services, including but not limited to housing resources, healthcare including Medicaid and behavioral health treatments, and public benefits including SSI/SSDI while utilizing meetings in community gathering places, coffee meetings, and other spaces as a part of the program intervention.
• Follows up with individuals/households post-housing to check-in on stability and recovery progress, assess for needs, and refers to further resources, as needed. Organizes and facilitates group activities to support community involvement, including but not limited to sober activities.
• Works independently, exercises good judgment and participates as a member of a multidisciplinary team.
• Demonstratable skills in operating computer programs (Word, Excel, databases), office equipment, and telephones.
• Travels to service locations, agency partners, and participant residences to conduct outreach and follow-up.
• Supports individuals in recovery with evidence-based practices associated with participant engagement and care.
• Coordinates with case managers, clinicians, therapists, and Keys to Housing staff to foster positive outcomes in housing and behavioral health. Peers Support Specialists are expected to collaborate with case managers and advocate alongside participants for unmet needs.
• Performs all other duties as assigned.
• Models core culture attributes of VOACO that include “AIRS” (Accountability, Integrity, Respect and Service).
• Models and VOACO’s three strategical critical virtues of HHS (Hungry, Humble, People Smart).
• Strong interpersonal skills and collaboration with Keys to Housing team members and community stake holders.
MINIMUM QUALIFICATIONS OF POSITION
• Must have a high school diploma or GED.
• Must have maintained recovery from individually identified conditions(s) for a period of at least one year.
• Must have lived experience of homelessness and in-depth knowledge of mental health/substance use.
• Colorado driver’s license and state-mandated automobile insurance.
PREFERRED QUALIFICATIONS OF POSITION
• Maintained recovery from their conditions(s) for over a period of one year.
• 1 year of related experience in the field of Peer Recovery support.
• Possesses personal vehicle for transportation related to program needs. (No client transportation).
KNOWLEDGE AND SKILLS
• Knowledge of local housing resources, navigational procedures, housing intervention levels and models.
• Knowledge and proficiency with access to community mental health centers and other mental health and/or substance use disorder treatment options and resources.
• Knowledge of VOA internal record keeping systems; accesses and documents relevant client housing and other identified goals, as well as other admin duties necessary for program function as identified for this role.
• Understanding of principles and concepts of resiliency, recovery and wellness.
• Demonstrable knowledge of mental health/substance abuse conditions and treatments.
• Demonstrable knowledge of participant rights, fundamentals of HIPAA, confidentiality, ethics, role clarification, and professional boundaries.
• Knowledge and skill in the application of Harm Reduction, Critical Time Intervention, Motivational Interviewing, Trauma Informed Care, and Housing First Principles.
• Ability to work and thrive within a diverse, multicultural team environment and to respectfully and professionally serve individuals hailing from diverse backgrounds, cultures, ideologies, and religions.
• Ability to take initiative and work independently.
• Ability to communicate effectively verbally and in writing.
• Ability to apply appropriate self-care in the face of often difficult and/or traumatic situations which commonly present while working with persons in need of services.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
• Travel throughout the program’s service area is required on a regular basis.
• Must be able to work in diverse and, at times, uncomfortable environments such as homeless shelters, service facilities, streets, offices, and all other locations as necessary to fulfill program objectives.
• Exposure to Indoor and Outdoor environments, Memory/recall, Sitting and tying/documentation of client interactions, Hearing/Listening, Verbal and Electronic (i.e. email and text message) communication.
• Physical movements such as bending, kneeling, walking, and lifting (30 to 50 pounds) may be required.
POSITION TYPE AND EXPECTED HOURS OF WORK
• Full-Time as indicated in posting.
• Work hours may vary but are typically scheduled around a 40-hour workweek designed to fulfill program objectives with occasional overtime requirements.
LOCATION: BILL DANIELS VETERAN SERVICE CENTER 1247 SANTA FE DRIVE, DENVER CO 80204
Salary: Commensurate with experience, expertise, proficiency and market bench marking.
Benefit eligibility is based on job type/status
Paid Time Off
Pension and 403b Retirement Plan
Health, Dental, Vision, Pet Insurances
Life Insurance (Including Accidental Death & Dismemberment)
Short Term & Long Term Disability
Employee Assistance/Work Life Balance Program
Employee Discount Program
LifeLock with Norton