ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Hires, trains, supervises, evaluates and disciplines all staff.

• Maintain office files for all business and financial records.  Properly credit the accounts and properly deposit all monies received.

• Forecast future expenditures to prepare budget and stays within the confines of that budget.

• Supervise the property office ensuing that all bookkeeping, marketing and lease preparations are performed as in accordance with the program requirements and Volunteers of America’s policies and procedures. 

• Codes invoices to the appropriate G/L line item.

• Collaborates with Service Coordinators to enhance resident quality of life.

• Market the property in accordance with Fair Housing regulations and the management agents’ guidelines.

• Inspect property to ensure building and grounds are properly maintained.  Take or suggest any actions needed for repairs.

• Submit reports as required by the management agent, owner or as mandated by the Federal, State or local government.  

• Respond to all resident requests and complaints.

• Other duties as assigned.

 

COMPETENCIES

• Models core culture attributes of VOACO that include “AIRS” (Accountability, Integrity, Respect and Service).  

• Models and VOACO’s three critical virtues of HHS (Hungry, Humble, People Smart).

 

SUPERVISORY RESPONSIBILITIES

• Assistant to the Community Administrator

• Building Maintenance 

• Janitor (if applicable)

Requirements

 

MINIMUM QUALIFICATIONS OF POSITION

• High school diploma or its equivalent and a minimum of two years property management experience.

• One year of apartment management experience.

• Basic math aptitude

• Knowledge of computer operations to include databases and spreadsheets.

• Demonstrated ability to communicate effectively and maintain good relations with residents and employees.

 

PREFERRED QUALIFICATIONS OF POSITION

• Professional certifications preferred (COS, ARM, CAM, RAM).

 

KNOWLEDGE AND SKILLS

• Good organizational skills and the ability to multi-task.

• Knowledge of Fair Housing Laws and state landlord rights and obligations. 

• Knowledge of the HUD 202, Section 8 and Low Income Housing Tax Credit programs.

• Ability to communicate well

• Good phone etiquette

• Detail oriented

 

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

• Some travel may be required.

• Sitting or standing for long periods of time.

• Bending, Climbing, Stooping, Kneeling, Reaching, Crouching, Squatting, Lifting (30 to 50 pounds), Balancing, Standing, Sitting, Hand/Foot motions, Walking, Seeing (Close and distant vision, Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Assess, Estimate), Depth Perception, Hearing/Listening, Speaking/Shouting (Communicate, Discern, Convey, Express, Exchange),  Use of Hands/Fingers (Grasping, Holding, Touching), Thinking, Calculating, Memory/Recall, Exposure to Indoor and Outdoor environments.

 

POSITION TYPE AND EXPECTED HOURS OF WORK

• Full-time, Exempt position.  Monday – Friday 8:00am to 5:00pm.  On-call duties

 

Salary: Commensurate with experience, expertise, proficiency and market bench marking.

 

 

Benefit eligibility is based on job type/status

 

Paid Holidays

Paid Time Off

Volunteer/Wellness Day

Tuition Assistance

Pension and 403b Retirement Plan

Health, Dental, Vision, Pet Insurances

Life Insurance (Including Accidental Death & Dismemberment)

Accident Insurance

Short Term & Long Term Disability

Employee Assistance/Work Life Balance Program

Employee Discount Program

LifeLock with Norton

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