The City of Colorado Springs seeks a communications professional to assist in the strategic development, implementation, and coordination of public relations and crisis communications for City departments and services.

This position is in the City’s Communications Department, which is responsible for the management and dissemination of public information, including strategic marketing and community relations; media relations; videography and Springs TV; visual design; and digital and web services for the City of Colorado Springs – Olympic City USA. The Communications Department is the official source of information connecting citizens with their city. The department engages with civic partners to transparently promote city government while responding to the information needs of residents, visitors, staff and the general public.

Essential Job Functions – the basic job duties an employee must be able to perform:

  • Analyze communications needs to research, develop, write and edit strategic communications plans for City departments  
  • Connect and engage residents with their city services by utilizing an abundance of communication vehicles 
  • Help city staff in their execution of strategy to reach residents most effectively with the appropriate information and messaging 
  • Build strong relationships with local media community and partner to share accurate information, proactively and reactively 
  • Identify, research, and play a key role in the resolution of public issues that affect citizen opinions 
  • Monitor, evaluate, and analyze the status of programs, situations, and events 
  • Advise and assist departments in the development of content for the City’s website and social media 
  • Provide 24-hour on-call assistance

We are looking for candidates who demonstrate:
 Knowledge of:

  • Public relations and crisis communications best practices
  • Strategic communications planning, publications and community relations procedures
  • Basic operations, services, and activities of a municipal public communications program
  • Basic press release writing and AP Style

Ability to:

  • Process information quickly and effectively
  • Exhibit excellent written/verbal communication skills; exemplary spelling, grammar, and punctuation; and strong proofreading/editing skills 
  • Organize, prioritize, and successfully implement multiple assignments simultaneously 
  • Stay current on new trends and innovations in the field of public and media communications
  • Excellent interpersonal communications skills and track record of building positive relationships 
  • Successfully engage stakeholders on existing and emerging issues
  • Perform effectively in a fast-paced political environment with multiple stakeholders
  • Establish and maintain effective working relationships
  • Maintain confidentiality


Successful candidates will have


  • A bachelor's degree from an accredited college or university with major coursework in communications, marketing, journalism, media, or a related field
  • Five years of full-time public relations, communications, digital media content creation, or marketing experience

One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education.
Additional appropriate education may be substituted for the minimum experience requirements


Ideal candidates will also have


  • Experience coordinating citizen engagement activities 
  • Experience communicating with a large public audience
  • Experience in government or public policy 
  • Background in creating cross-cultural communications
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