This position exists to provide support to the Executive Director (ED), assisting with implementing the ED's goals, objectives, and decisions including, but not limited to:

  • managing incoming and outgoing information requests for the ED which often contain confidential information and as such, requires discretion, prioritization, diplomacy and sound judgment;
  • developing, implementing and communicating internal policy and procedures that affect the entire Department;
  • managing the flow of communication and information between the Executive Director's Office (EDO) and the Governor's Office, the Legislature, and other state agencies and institutions;
  • ensuring that matters concerning the office are efficiently and effectively brought to the ED or members of the Leadership Team for attention and/or action;
  • acting as the point of contact for all executive-level meetings;
  • coordination of logistics for Leadership Team meetings/retreats and all Supervisors Meetings;
  • producing and editing correspondence, reports and other documentation, often synthesizing complex varieties of information;
  • managing and coordinating projects on behalf of the ED;
  • administering contractual agreements with vendors working on ED specific projects;
  • receiving visitors and scheduling appointments, meetings and appearances for ED;
  • coordinating scheduling matters between HCPF Senior Staff, Governor's office, elected officials, other agencies and partners/stakeholders;
  • making travel arrangements for ED;
  • preparing materials for ED in advance of scheduled meetings; initiating conference calls;
  • responding to general inquiries on behalf of the office and ED;
  • acting as a role model for open communication and values-based culture;
  • working in conjunction with the division directors, implementing and evaluating the effectiveness of customer service within the Executive Director's Office.
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