The Systems Administrator will assist the Senior IT Manager with the support, maintenance and optimization of core business systems. They will help with installation, setup, preventative maintenance, monitoring, and issue resolution with all network and software services including core business applications, Active Directory, Cisco networking and VoIP phone system. The Systems Administrator will also assist with security including projects, monitoring and issue resolution throughout the environment including email, infrastructure, and PCI compliance.
Candidates committed to promoting diversity, inclusion, and multicultural competences are encouraged to apply. In order to best serve our current and future audience, we strive to maximize the diversity, equity, and inclusiveness of our organization.
Acquisition & Deployment
Installation, configuration, maintenance, and troubleshooting of the museum’s server environment.
Deploy applications, software and operating systems (including new installations, enhancements and upgrades)
Interact with vendors and contractors for software and network products and services, and maintain support agreements.
Conduct research on network and software services in support of procurement and development efforts.
Administer servers, including core business application, e-mail, print, and backup servers and their associated operating systems and software.
Administer security solutions, including firewall, anti-virus, patch management and intrusion detection systems.
Administer all network hardware and equipment, including Cisco firewalls, switches, and VOIP systems.
Ensure network connectivity of all buildings on the museum campus.
Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
Administer and maintain end user accounts, permissions, and access rights.
Monitor system backups and recovery.
Provide guidance to junior members of the team by assisting with resolution of help desk tickets needing advance expertise.
Formal Education & Certification
College diploma or university degree in the field of Computer Science or Information Systems and/or 3 years equivalent work experience.
Knowledge & Experience
Advanced technical knowledge of Microsoft and Linux server operating systems.
Working technical knowledge of current network hardware, protocols, and standards, including Office 365, wireless, networking (TCP/IP, DNS, DHCP), Active Directory, group policy, and firewalls.
Experience with using Hyper-V virtualization technologies and concepts.
Experience with Microsoft SQL Server
General knowledge of storage technologies such as SAN or NAS.
Strong written and oral communication skills.
Ability to conduct research into networking issues and products as required.
Highly self-motivated and directed. Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.
MCSE, CCNA certifications are a plus.
On-call availability and after hours work as required.
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
Occasional inspection of cables in floors and ceilings and the use of ladders and lifts.
Lifting and transporting of moderately heavy objects, such as computers and peripherals up to 50 lbs.
Requires routine and regular walking between a multi-buildings, museum campus.