Responsibilities:

  • Lead projects from beginning to end while fostering relationships directly with clients and the agency team 
  • Deliver operational excellence to achieve daily blocking and tackling of account activities 
  • Gain and maintains knowledge of client’s business, industry and competition via research, news and other available channels
  • Ensure conference reports and/or meeting notes are complete and distributed to clients and/or agency partners as appropriate
  • Initiate/draft scope documents for projects, seeking input from creative, media, production and Account Supervisor/Director to hone and gain client feedback, review and approval
  • Initiate and run projects within the agency, according to standard project protocol (briefings, team establishment, internal reviews, presentation prep)
  • Day-to-day implementation of project deliverables; ensures deliverables are client, production and traffic-ready (including proof-reading for accuracy)
  • Owns financial management of the account, including preparation of billing, projections and tracking 
  • Participation in key client meetings including status meetings and presentations of Karsh Hagan work
  • Client communications, including daily contact as needed, status meeting management, as well as managing internal agency relationships and processes
  • Demonstrate confidence and good judgment in decision making

Required Skills:

  • Possesses superior communication skills, both internal and client-facing
  • Has strong relationship management, organizational and project management skills
  • Works effectively with a variety of internal teams and business groups, including Creative, Media, Production and Creative Technology
  • Ability to think proactively and have foresight as it relates to project management and decision making
  • Exhibits natural curiosity and aptitude for problem solving 
  • Manages up and knows when to escalate internal and/or client concerns
  • Experience managing small-medium scale production projects (print, video, digital)
  • Understanding of media, including social and digital
  • Has a strong interest in understanding and staying ahead of industry trends best practices
  • Understands the business issues clients face in a variety of industries
  • Is able to identify opportunities for growth with client partners

Required Experience:

  • Five to seven years of full-time agency experience (or strong client-side marketing account management)
  • Bachelor’s degree or equivalent in a related field

Please send cover letter/resume/salary req. to Lauren Curler, lcurler@karsh.com and thanks!

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