Xcel

Directs strategic business plan processes, drives operational excellence, across the operating companies to maximize achievement of customer satisfaction, workforce effectiveness and operational excellence performance. Provides strategic leadership that fosters a culture of management and personal accountability, employee and public safety and customer satisfaction.

Position is accountable for excellent communications project management, writing and client service. Contributes to corporate goals and targets through implementation of communications plans for internal and external audiences. Coordinates work with other Communications staff to ensure alignment with overall strategy for the company and/or business units, jurisdictions and issues.

Provides visionary and strategic leadership while directing the Colorado emergency outreach and engagement team along with a cross-functional matrix team across Corporate Communications, Customer Care, Key Accounts, State Affairs, Community Relations, Strategic Outreach and Advocacy, Distribution, Gas, Transmission, and Risk to develop, design, and implement strategic plans for emergency response coordination and stakeholder engagement