Summary
Description
Member Experience Associate (Part-time)
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Location: In-Person. This role is 12-20 hours a week based on the candidate.
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Ideal Start Date: October 2025
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Hourly Rate: $25/hour
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Employment Type: Part-time
About TARRA
Our network brings together a diverse mix of founders, hybrid workers, small business owners, and leaders who are united by a shared drive to grow, create, and make meaningful impact through their work.
Whether you are looking for a social space to build your network, a coworking space to focus and work without distractions, or want a customized private office space to accommodate a growing team, we are here to support you on your professional journey…every step of the way.
About the Role
At TARRA, we believe community and hospitality go hand-in-hand. As a Member Experience Associate, you’ll be the face of our community—welcoming members and guests, keeping our space running seamlessly, and helping deliver the high-touch, hospitality-driven experience TARRA is known for.
This is a hands-on, people-focused role where no two days look the same. From front desk hospitality to community engagement, light event support, and facility upkeep, you’ll play a key role in creating an environment where our members can do their best work and feel at home.
What You’ll Do
Community & Hospitality
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Be the first point of contact—warmly greeting members and guests with professionalism and positivity.
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Support day-to-day member needs, answer questions, and ensure every interaction reflects TARRA’s values.
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Assist with onboarding new members and helping them integrate into the community.
Operations & Administration
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Manage daily communications through the hello@tarra.co inbox and field inquiries related to membership, events, and vendors
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Support mail services, document updates, and executive team needs.
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Coordinate logistics for projects and help maintain smooth internal communications.
Facilities & Space Management
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Ensure the space is always member-ready: clean, organized, and aesthetically polished.
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Perform daily walkthroughs to check presentation (meeting rooms, kitchen, plants, tech).
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Troubleshoot and resolve basic IT/AV issues (Wi-Fi, A/V, access systems), escalating as needed.
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Support the General Manager with maintenance, vendor coordination, and event set-up.
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Share responsibility for opening and closing the space.
What We’re Looking For
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Experience in office management, hospitality, coworking, or customer service roles.
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Strong communication and organizational skills, with the ability to multitask gracefully.
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Proactive, resourceful mindset—you spot what needs to be done and do it.
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Tech comfort: you don’t need to be an IT pro, but you’re comfortable learning new systems (CRM, access/security, A/V).
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A team player with high integrity, empathy, and dependability.
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Enthusiasm for Denver’s entrepreneurial and creative communities.
Why Join TARRA?
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Complimentary TARRA Membership for you + a guest.
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Annual bonus opportunity.
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Accrued sick time per Colorado law.
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Be part of a collaborative, mission-driven team shaping the future of community, work, and connection in Denver.
How to Apply
Please send your resume to hello@tarra.co
