Summary
Description
About Swallow Hill
Founded in 1979, Swallow Hill Music is a Denver-based nonprofit dedicated to enriching lives and building community through music. As a 501(c)(3) and SCFD Tier II organization with an $8 million annual budget, Swallow Hill operates a nationally recognized music school and offers a wide range of community outreach and music education programs throughout the Denver metro area. Swallow Hill presents local and nationally touring artists across a variety of genres at its three onsite venues (Daniels Hall, Tuft Theatre, and Quinlan Café) and through signature offsite concert series and partnerships, including the Denver Botanic Gardens Summer Concert Series, Evenings al Fresco, and Four Mile Historic Park.
Recognized as a cornerstone of Colorado’s music community, Swallow Hill has received the Mayor’s and Governor’s Awards for Excellence in the Arts, honors from the Colorado Music Hall of Fame, and Folk Alliance International’s Business Lifetime Achievement Award, reflecting its longstanding contributions to live music, education, and community connection.
Job Summary
We are seeking an energetic, organized, and detail-oriented HR Coordinator to coordinate day-to-day human resources operations, facilitate recruitment and employee lifecycle activities, and administer payroll, benefits, and HR systems. The ideal candidate will support employees and managers throughout the employee lifecycle, maintain accurate personnel records and employee communication resources, and organize internal celebrations and engagement activities that foster a positive organizational culture.
Reporting to the Chief Executive Officer, this position will provide operational and administrative support for HR compliance, employee relations, performance management, and organizational initiatives, working collaboratively with leadership to support HR projects, process improvements, and organizational priorities..
Key Responsibilities
Talent Acquisition & Employee Lifecycle
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Coordinate recruitment efforts for open positions, including job postings, applicant tracking, candidate screening, interview scheduling, and offer letters in collaboration with hiring managers.
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Manage employee onboarding and orientation, ensuring all required documentation, systems access, and training are completed.
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Coordinate employee changes, transfers, and offboarding, including exit interviews and required separation documentation.
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Serve as the primary point of contact for external hiring processes and recruitment channels.
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Maintain complete, accurate, and confidential employee personnel files, including electronic and physical records.
Payroll & HR Systems
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Process routine payroll activities in accordance with established procedures, including reviewing timekeeping records, entering approved employee changes, meeting payroll deadlines, and identifying and resolving routine discrepancies in coordination with Finance.
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Administer and maintain HR technology systems, including payroll, HRIS, time tracking, and applicant tracking platforms.
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Maintain accurate employee records and ensure data integrity across HR systems.
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Respond to routine employee and manager questions regarding payroll, timekeeping, and HR systems.
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Coordinate with Finance on payroll reporting, reconciliations, and accounting-related matters.
Compensation & Benefits Administration
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Administer employee benefit programs, including medical, dental, vision, retirement, vacation, and sick leave.
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Coordinate annual open enrollment, employee benefit changes, and related communications.
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Maintain accurate compensation and benefits records.
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Collaborate with compensation and/or strategic HR consultants to support compensation adjustments by maintaining accurate compensation records, providing relevant internal compensation data, coordinating the review and implementation of recommended salary adjustments, and communicating approved compensation changes to employees as directed.
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Coordinate employee leave administration, including documentation, tracking, and communication with employees and managers.
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Respond to routine employee questions regarding compensation, benefits, and leave policies.
Employee Communications & Engagement
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Maintain employee communication resources, including HR information, announcements, and organizational guidelines.
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Serve as an initial point of contact for routine employee questions and concerns, providing guidance on established HR policies and procedures and escalating sensitive, complex, or policy-related matters to leadership.
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Coordinate internal communications related to HR processes, benefits, policies, and organizational updates.
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Plan and organize internal celebrations, birthdays, anniversaries, employee recognition, and engagement activities that foster community and staff morale.
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Support leadership in implementing employee engagement and organizational culture initiatives.
Compliance & Policy Administration
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Maintain employee handbook materials, organizational policies, required notices, and compliance documentation.
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Coordinate policy updates and communications under the direction of leadership.
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Track required training, certifications, employment documentation, and compliance deadlines within our employee filing system.
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Support the administrative requirements of employee leave, workplace policies, and employment-related compliance processes.
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Monitor HR documentation and compliance-related deadlines, identify potential issues or missing information, and escalate questions involving policy interpretation, employment regulations, or potential compliance concerns to leadership.
Employee Relations & Performance Management Support
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Serve as an accessible and confidential point of contact for routine HR questions and concerns, referring sensitive employee relations matters to leadership.
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Coordinate performance review schedules, documentation, and reminders.
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Maintain records related to employee performance reviews, training, and professional development.
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Support managers with the administrative aspects of performance management, employee development, and corrective action processes.
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Provide administrative support for employee relations matters, including maintaining confidential documentation, coordinating meetings, tracking follow-up items, and organizing related employee records as directed by leadership.
HR Operations & Organizational Support
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Develop and maintain HR workflows, templates, checklists, and standard operating procedures.
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Identify opportunities to improve the efficiency, consistency, and accuracy of HR operations.
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Coordinate HR-related projects and administrative initiatives across departments.
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Provide administrative and coordination support for HR projects, organizational initiatives, policy implementation, and process improvements under the direction of leadership.
Qualifications & Requirements
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Experience: 3–5+ years of progressively responsible experience in human resources or HR administration, with demonstrated experience supporting recruiting, payroll administration, benefits administration, and employee lifecycle processes.
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Education: Bachelor's degree in Human Resources, Business Administration, or equivalent practical experience. SHRM-CP or PHR certification is a plus.
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Technical Skills: Proficiency with HRIS platforms, payroll software, timekeeping systems, and standard office tools.
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Organization: Strong attention to detail, excellent organizational skills, and the ability to manage multiple priorities and deadlines.
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Communication: Exceptional interpersonal, verbal, and written communication skills, with the ability to handle sensitive information professionally and confidentially.
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Judgment: Ability to recognize when issues require leadership involvement and exercise appropriate discretion.
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Alignment: Passion for supporting community, education, and outreach initiatives.
Reasonable Accommodation
We will make reasonable accommodation for qualified individuals with known disabilities or whose service requirements interfere with a religious belief, unless doing so would result in undue hardship or a direct threat to Swallow Hill Music. Please contact human resources at 303.777.1003 to request accommodation, or for questions/concerns regarding this policy.
EEO Statement
Swallow Hill provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Swallow Hill complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
To Apply
Submit a cover letter, resume with relevant experience, and three references, to jobs@swallowhillmusic.org. Please include “HR Coordinator” in the subject line.
