Broadway Denver General Improvement District (GID) Executive Director

Summary

Description

Broadway Denver General Improvement District
Executive Director

Application Deadline: Monday, January 12 at 5 PM MST

STATUS: Full-Time, In-Person
REPORTS TO: Broadway Denver General Improvement District Advisory Board

About the Broadway Denver General Improvement District (GID)
The Broadway Denver General Improvement District (GID) is located along both sides of Broadway and along the west side of Lincoln, from 6^th Avenue to I-25. It is a mixed-use neighborhood of residential properties and commercial uses where more than 95% of businesses are small and independent and many of the buildings are historic. The GID equally  represents property owners (of both commercial and residential properties), businesses and residents with our messaging and service mix.  

In 2025, Broadway stakeholders formed the Broadway Denver GID to specifically provide the following services on behalf of stakeholders in the area:

• Safety and Security Services
• Enhanced Cleaning and Maintenance
• Infrastructure, Landscaping and Special Projects
• Marketing and Programming
• Administration and Management

The Executive Director Role
2026 is the first year of service delivery for the Broadway Denver GID. The district is looking for an Executive Director who can support the board in delivering services outlined within the 2026 Work Plan approved by the Denver City Council, a copy of which can be found here. This is a “build from the ground up” position and will require a start-up oriented mindset. The nature of work will include the supervision and coordination of outside service providers and vendors who will provide the majority of the work stated in the approved 2026 Work Plan, as well as possibly part-time and/or other contract staff. It is contemplated that this position will be the only paid employee of the District. 

The Executive Director will be responsible for working with a variety of residents, business owners, community leaders, city staff, civic organizations, social service providers and other non-governmental organizations (NGOs) and non-profits. The nature of work requires the ability to listen to a variety of opinions and views on topics and find common ground. The Executive Director’s role will be to work with the District Advisory Board to make recommendations, informed decisions, and action plans to meet the annual and long-term strategic goals of the Broadway Denver GID. Understanding and maintaining the financial viability of the district will be one of the chief responsibilities of the Executive Director.. 

GID Stakeholder Management

• Be available – and responsive – to Broadway Denver GID ratepayers/stakeholders via phone/text/email and work to resolve concerns, answer questions and solve problems in a timely manner.
• Maintain a current database of Broadway Denver GID stakeholder information. This will include, but not necessarily be limited to, property owners (both commercial, apartment buildings and residents), commercial tenants and resident contacts.
• Oversee preparation of material pertinent to communication with GID stakeholders including but not limited to overseeing the creation of a new Broadway Denver GID website, developing communications tools such as newsletters, and utilizing a variety of social media channels.
• Oversee the development and implementation of other strategies used to increase GID stakeholder satisfaction and revenues. This includes generating awareness of the overall District and the businesses within the District and driving consumers to the District and said businesses through special marketing opportunities, social media, and print marketing/advertising.
• Partner with other city organizations, including but not limited to The Baker Neighborhood Registered Neighborhood Organization (RNO), Lincoln Broadway RNO and other pertinent neighborhood organizations and City agencies to achieve common goals and extend the reach of the Broadway Denver GID.

District Advisory Board Coordination

• Provide the GID President and Advisory Board with updates as needed or requested.
• Develop board meeting agendas and materials in conjunction with the President and create minutes for approval.
• Post public notices as required for standing meetings, special meetings and other needs.
• Plan and implement monthly GID Advisory Board meetings to ensure they are handled in accordance with the GID statute.
• Provide the GID Advisory Board with a monthly recap of accomplishments and plans as part of the monthly board meeting agenda.
• Plan and implement quarterly ratepayer/stakeholder meetings, Advisory Board meetings, and any other meetings as directed by the President and the Advisory Board.
• Track and make sure Advisory Board and its members are in compliance with all Financial Policies, the Bylaws, the Open Records Act, the Open Meetings Law, and all other Federal, State, City and GID policies. When needed inform the President of any potential violations so that he/she can consult with the Advisory Board’s legal counsel and/or take other appropriate action as the situation may dictate and keep all needed records of said consultants and/or actions.

Committee and Meeting Coordination

• Act as a liaison to Advisory Board approved committees.
• Oversee agenda development and minutes of Advisory Board committees to ensure that all legal requirements are met.
• Assist in organizing and implementing GID Advisory Board approved specific committee projects and events.

City of Denver Liaison

• Coordinate annual budget and work plan submittal to the City and County of Denver (due September 30^th each year). This includes drafting the plan and budget in coordination with the District Advisory Board, holding a public hearing and completing the budget submission packet as outlined by the City and County of Denver, as well as attending City Council meeting to approve the work plan and budget.
• Establish and maintain relationships with pertinent City of Denver elected and appointed officials, department heads and staff members in order to address district issues and leverage partnership opportunities.

Financial Management and Fiscal Oversight

• Oversee the financial management of the GID under the direction of the District Advisory Board and the Treasurer.
• Work with GID Treasurer to ensure spending is within approved budget levels.
• Assist in preparing annual budget in conjunction with City of Denver protocols.
• Oversee invoicing and bill payment process, which may require approval from the president of the Board or Treasurer as per the by-laws.
• Be responsible for processing of payments and the development of financial statements (monthly, quarterly, annually) for GID monthly board meetings and annual reporting. This will require interfacing with the bookkeeper and/or accountants and/or auditor.
• Prepare Executive Director expense reports for approval of the treasurer.
• Prepare and deliver any documents the Official Auditor may request so that the Financial Audit is completed and sent to the required parties within the proscribed timeframe.

Clean and Safe Services

• Oversee the contract for the clean and safe contractors, including daily communication and coordination, reviewing reports and logs, preparing regular summaries of all communications, reports and logs and share same with the Advisory Board as the Board may request, and help to revise and refine service delivery plans in accordance with direction from the Advisory Board.
• Be available and responsive to Broadway GID stakeholders, serving as the liaison between the Advisory Board, stakeholders, the clean and safe contractors, appropriate city agencies and appropriate public/private NGOs to address any cleaning or safety issues promptly, including follow-up to reaching an appropriate resolution on any stated concerns or situations.
• Comprehensively document issues and complaints, and resolutions to these matters. These matters should be tracked and trends should be identified which can help to inform service adjustments.
• Help to develop possible proposals to amend the work plans of the Clean and Safe contractors so that they may be able to satisfy the needs of all concerned parties and present said proposals to the Advisory Board for their consideration. 

Marketing and Programming

• Oversee the development of the Broadway Denver GID website and its content, and ensure content is maintained.
• Develop and oversee a comprehensive multi platformed social media program including a content calendar to ensure a consistent posting schedule. Promptly communicate all “Red Flags” found on said social media to the President of the Advisory Board and manage all interactions promptly.
• Develop, plan, oversee and track marketing plans as approved by the District Advisory Board to promote the Broadway area and GID stakeholder businesses.
• Develop, plan, oversee, market and track no less than 4 major events annually as well as seasonal and smaller events and promotions as determined by the Advisory Board. This includes the already existing Broadway Halloween Parade and the Halloween Bar Crawl.
• Track and report marketing performance metrics. This should go beyond simply reporting the number of posts, etc. and should include the possible impact and outcomes of the posts.

Administrative and General

• Exhibit excellent communication and diplomacy skills to gain the confidence of stakeholders, City staff and leadership, vendors, contractors, and other community partner organizations.
• Oversee contractors and/or staff. Such support staff, if any, shall be hired and paid directly by the GID subject to District Advisory Board approval
• As asked by the President or the District Advisory Board attend and represent the GID organization and the Board at appropriate GID, City, public and NGO hearings, meetings, functions, and ceremonies with partners which include but are not limited to Registered Neighborhood Organization (RNO) meetings. 
• Attend annual conferences, seminars, City Council meetings when needed as designated by the GID Advisory Board.
• Act as a spokesperson for the GID on official statements as requested by the President/District Advisory Board, following proscribed positions as set out by the President/District Advisory Board.
• Develop and track Key Performance Indicators (KPIs) related to the GID’s primary objectives (e.g. cleaning, safety, marketing, response times, etc.)
• Ensure full compliance with Colorado GID statutes, City of Denver requirements, open meetings laws, public records requests, and reporting obligations with the help of the legal counsel.
• Maintain district policies, including ethics, conflicts of interest, records retention, procurement, and vendor oversight.
• Identify operational, financial, reputational, and safety risks; develop mitigation plans and escalation protocols for Advisory Board review. Coordinate insurance coverage (general liability, D&O, contractor coverage) and support claims management as needed.
• Manage the vendor relations and establish key performance indicators (KPIs).
• Lead RFP/RFQ processes for district vendors and contractors in coordination with the Advisory Board.
• Negotiate contracts within Advisory Board-approved authority and monitor vendor performance against service-level expectations.
• Ensure transparent procurement practices and proper documentation of vendor selection.

Education, Experience and Skills

• Experience launching or scaling a new district, nonprofit, or public-private initiative, a strong plus.
• Being involved or participating in the management of a district, nonprofit, or public-private entity with multiple and at times divergent interests or perspectives.
• Preferred at least a BA/BS with an emphasis in business, marketing, communications, special events, management and/or related work experience with a special district organization.
• Ability to analyze, interpret and synthesize data in order to translate that information into an easy-to-understand written and oral format.
• Strong organizational and time management skills; demonstrated ability to manage multiple projects successfully with minimal supervision. Being a self-starter is a required skill for this position.
• Comfortable with addressing groups and public speaking.
• Demonstrated ability to successfully manage, mentor, and lead a team.
• Exceptional oral presentation skills, written and verbal communication skills, and research skills.
• High attention to detail with the ability document verbal communication accurately.
• Strong ability to follow-through in complex situations. 
• Must have use of vehicle and proof of auto insurance coverage for use while on GID business.
• Serve as the primary point of coordination during emergencies or sensitive issues affecting the district (public safety incidents, construction disruptions, business closures, media inquiries).
• Be able to read, understand and if needed explain to others financial statements and reports such as profit and loss statements, asset and liability statements, cashflow statements, and balance sheets.
• Need to be comfortable having a comprehensive criminal, social, and financial background check. Must have a clean criminal record and be bondable. 
• Should have physical stamina as at times job will entail long hours.

Other required skills

• Ability to be tactful, courteous, and display an appropriate public image when representing the GID, especially in tense situations with public interaction. 
• Comfortable being highly visible and accessible.
• Must be of good character and have strong enough personality so as to be able to withstand District and personal challenges and not get rattled or anxious easily.
• Resilient under public scrutiny.
• Oral Comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Written Comprehension – The ability to read and understand information and ideas presented in writing.
• Written Expression – The ability to communicate information and ideas in writing so others will understand.

Computer and Technology Skills

• Microsoft Office Suite: Word, Excel, PowerPoint and Outlook
• Google Workspace: Including Gmail, Google Drive, Google Docs, Google Sheets, Google Meet and Google Calendar
• Social Media Platforms: Facebook, Facebook Messenger, YouTube, Google Business Profile + YouTube Combo, TikTok, X (formerly known as twitter), Snapchat, Instagram, and LinkedIn including content creation and trending analytics.
• QuickBooks
• Typical Office Equipment: computers, phones, copiers, audiovisual, iPad

Reasoning and Mental Ability

• Originality – The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
• Fluency of Ideas – The ability to come up with several ideas about a topic (the number of ideas important, not their quality, correctness, or creativity).
• Deductive Reasoning – The ability to apply general rules to specific problems to produce answers that make sense.
• Problem Sensitivity – The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Strategic and Critical Thinking – Using strategic planning and evaluation skills to develop successful strategies and tactics.
• Have the ability to hear personal criticism, evaluate the same and respond when needed and appropriate. Able to have frank and open discussions with Advisory Board members and District Officers. 

Compensation
Compensation may be provided in the range of $95,000 – $120,000 depending upon the selected individual’s experience and skills. A benefits package, to be negotiated, will be offered. Relocation costs will not be considered.

For Questions and/or to Apply
For questions, or to apply, please contact Jamie Giellis, Centro Inc. at 303.345.8285 or jamie@becentro.com. Applicants should include a cover letter, resume and three (3) business references.