Summary
Description
Job Title: Membership Manager
Reports to: Executive Director
Classification: Full Time, Exempt
Salary: $70,000–$75,000
Benefits: Health Insurance and a Health Reimbursement Arrangement (HRA); Paid Vacation, Holidays, and Sick Leave; Employer Matching Retirement Contribution; Employer-Contributed FAMLI
About The Collaborative of the SCFD:
The Collaborative of the SCFD is a nonprofit membership organization that helps SCFD-funded nonprofits learn from each other, build partnerships, and create meaningful community impact together. We connect and strengthen the arts, culture, and science communities across the seven-county Denver metro area.
Mission: The Collaborative of the SCFD empowers scientific and cultural organizations through collaboration and capacity-building for the benefit of the public.
Vision: Together we will be leaders in advocacy, collaborators on opportunities and challenges in our fields, and providers of access to rich artistic, scientific, and cultural opportunities for all members of our community
About the Role
The Collaborative is looking for a Membership Manager who thrives on building relationships, facilitating conversations, and creating experiences that help our members grow and succeed together.
You’ll be the heartbeat of our membership—welcoming new organizations, keeping members connected, coordinating events, and helping shape programs that make a real difference. From crafting meeting invitations and booking venues to leading discussions and managing our member portal, this role combines logistics, communication, and creativity in equal measure.
You’ll work closely with the Executive Director to design and deliver programming that supports collaboration across arts, culture, and science organizations. The ideal candidate loves technology, enjoys bringing people together, and finds joy in making things run smoothly behind the scenes.
Position Summary:
The Membership Manager is responsible for managing the full life cycle of membership engagement—from enrollment and onboarding to programming, events, and ongoing communication. This position ensures that members are informed, connected, and engaged through thoughtful facilitation, clear communication, and exceptional service.
Reporting to the Executive Director, the Membership Manager plays a central role in member relationship management, meeting facilitation, and event coordination. The position supports programming development, assists in identifying relevant speakers and topics, and manages all event logistics including invitations, RSVPs, venues, and catering.
This position requires strong interpersonal skills, attention to detail, comfort with technology, and the ability to lead engaging discussions both virtually and in person.
Please note that this position is with The Collaborative of the SCFD. While we work closely and champion the SCFD, The Collaborative is a separate entity. SCFD-funded organizations can choose to opt-into membership. With more than 90 members—and growing—we’re a small but mighty team that believes in the power of collaboration.
Essential Duties & Responsibilities:
Manage annual membership enrollment, renewals, and onboarding for all member organizations.
Maintain accurate member contact records and track staff transitions at member organizations.
Develop and manage internal communication plans, including email updates, website content, and member portal information.
Coordinate all aspects of member events and meetings, including scheduling, invitations, RSVPs, venues, catering, and speaker logistics.
Facilitate member meetings, roundtables, and focus groups both in person and virtually.
Collaborate with the Executive Director to develop programming content and identify potential speakers and facilitators.
Draft clear, timely, and engaging written communications for members.
Create surveys, evaluations, and reports to measure engagement and inform future programming.
Maintain and update the Collaborative’s website and private membership site.
Use online platforms including Constant Contact, WordPress, Zoom, SurveyMonkey, and CRM databases to manage communications and reporting.
Support broader capacity-building and collaborative programming initiatives.
Assist the Executive Director in preparing materials and communications for the Board of Directors and committees.
Work Schedule
The Membership Manager works primarily onsite at the Collaborative’s Lakewood-Belmar office, Monday through Friday, with occasional evening or weekend events. Some remote work may be possible following the completion of initial training, based on program needs and at the Executive Director’s discretion. Travel within the seven-county Denver metro area is required for meetings and events.
Qualifications:
Knowledge, Skills, and Abilities
Excellent verbal and written communication skills.
Proven ability to facilitate meetings and lead group discussions both virtually and in person.
Strong organizational and project management skills with attention to detail.
Comfortable using and learning new technology platforms.
Proficiency with Microsoft Office Suite; familiarity with Constant Contact, Zoom, WordPress, or similar platforms preferred.
Ability to work independently and manage multiple deadlines.
Strong interpersonal skills with the ability to engage diverse stakeholders.
Understanding of budgeting, event logistics, and nonprofit operations.
Preferred Skills
Experience in membership management, arts administration, development or nonprofit program coordination.
Familiarity with the arts, culture, and science ecosystem within the SCFD region.
Knowledge of CRM or database systems.
Other Position Requirements:
- Minimum of three years of experience working with cultural or nonprofit organizations in membership, programming, development or event management.
- Colorado driver’s license, clean driving record, and access to reliable transportation.
- Must pass a background check.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer
- Ability to drive to various organization locations in the seven-county Denver metro area to attend meetings
EEO Statement
The Collaborative of the SCFD is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We believe that having a board and staff with diverse personal and professional backgrounds enhances our ability to meet our mission and creates an environment where all members of our community can thrive. The Collaborative does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, and veteran status. We are committed to providing a work environment free from discrimination and harassment.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Please submit your cover letter and resume to: info@collaborativescfd.org
Include “Membership Manager” in the subject line.
Position open until filled. Only those candidates who are selected for interviews will be contacted.
