This position is responsible for, but not limited to, tax return and payment processing, license application review, daily cash balancing and batch reconciliation, and the management of business correspondence. Manages direct front line communications and provides customer service to the public, agents, contractors, and other city staff in a professional manner.
Position is responsible for problem solving issues with businesses relating to the reporting of various taxes and fees, including: Sales, Use, Accommodation, B&O (Business & Occupation), Cable, Gas & Electric, PEG (Public, Educational, and Governmental), and PIF (Public Improvement Fee) accounts. Identifies and researches businesses with accounts potentially out of compliance; reviews tax information and taxing requirements; and enforces tax collection activities for non-payment of taxes, as necessary. Confers with taxpayers and the general public in person, on the telephone, and in writing.