Summary
Description
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for supporting the development and execution of frontline communications to Sales and Sales Support organizations. Act as a liaison between Marketing, Sales Operations, Business Development, and Sales teams to implement comprehensive change management and communication plans. Proactively educate and articulate changes in products, pricing, rules of engagement, sales compensation, incentives, demand generation, business development and other initiatives determined by the needs of the business
Job Description
Core Responsibilities
- Researches, writes and develops supporting marketing materials and
presents recommendations to Marketing Manager or internal committee. - Reviews literature pertaining to the current marketing project and previous
marketing materials used in the assignment area. - Acts as a point of contact for questions on department communications
materials. - Assists in translating business needs into analysis designs providing insight,
knowledge and understanding of customers, products and industries. - Helps to create reporting to measure success of Marketing programs.
- Consistent exercise of independent judgment and discretion in matters of
significance. - Regular, consistent and punctual attendance. Must be able to work nights
and weekends, variable schedule(s) and overtime as necessary. - Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team – make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Primary Responsibilities:
- Work cross-functionally to build engaging enablement and change
management plans that encompass awareness, training, collateral,
communications, and reinforcement tactics for Small Business, MidMarket/Enterprise/GovEd sales and sales support audiences. - This Senior Specialist will be supporting the communication needs of various sales tools including but not limited to Orion, Salesforce, Salesloft, LiveSocial, LinkedIn Sales Navigator.
- Creates, reviews and edits communications to ensure content
meets/exceeds established standards and guidelines before publication. - Maintains existing communications and documentation to ensure accuracy
and relevance. - Forge, maintain and cultivate strong relationships across partner teams to
ensure closed loop feedback on projects and programs. - Innovate, explore, and test various methods regarding content delivery
effectiveness, engagement, end-user experience, and confirmation of
learning. - Participates in activities designed to improve customer satisfaction and
business performance. - Create and report out on measures of success on communications and
initiatives. - Manages Marketing expenses to ensure that they are within budget
parameters. - Regular, consistent, and punctual attendance. Must be able to work nights
and weekends, variable schedule(s) and overtime as necessary.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Writing; Multitasking; Organizing Meetings; Teamwork; Communication
Salary:
Primary Location Pay Range: $73,627.75 – $110,441.63
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +, 5-7 Years, 2-5 Years, 0-2 Years, 15 Years +, 7-10 Years
