Summary
Description
Summary of Job Responsibilities
The Change Management Specialist plans, develops and implements change management strategies and plans to support and promote organizational, technology and cultural initiatives that involve significant business process change to minimize impacts to employees while maximizing sustainable adoption and increase utilization of the projects and initiatives that enhance ROI, achieve favorable results and measurable outcomes.
This role focuses on the people side of change at multiple levels: enterprise, division, and individual. This role completes detailed stakeholder identification and end user needs assessments to design, develop, and deliver robust change management plans focused on audience-appropriate communication mechanisms and tactics to address end user needs and expected impacts.
Ideal Candidate Statement
The selected candidate will have the opportunity to directly influence the success of our organization through myriad implementation of initiatives. The individual must have demonstrated ability to work with individuals in all levels of the organization, possess exceptional communication and interpersonal skills, and be able to manage change strategies for enterprise-level software/technology initiatives. The ability to maintain confidential information is a must.
Essential Duties and Responsibilities
Employees are held accountable for all duties of the job. Individuals must be able to perform these duties with or without reasonable accommodations.
The Change Management Specialist builds and implements change management strategies and plans to improve employee adoption and usage and minimize resistance. The individual drives efforts to gather requirements and recommend solutions for complex change management & communication needs for impacted staff and business end user audiences.
This position works in partnership with the all project stakeholders to ensure change management needs are scoped properly at the beginning of the project lifecycle and ensure key change deliverables, risks and budgets are incorporated into project plans. As part of the Change Management team the specialist partners closely with the Communications Division and the Human Resources Division to ensure key messages and milestones are distributed to the organization to facilitate a culture of change and transparency.
- Partner with Project Managers to design, develop, and deliver end-to-end change management, team development & organizational development solutions
- Apply a structured approach to transition individuals and teams from the current state to the desired state to achieve improved and sustainable mission results
- Support management of multiple assigned change processes, including software platform transition and process improvement initiatives
- Support the development and maintenance of the Change Agent Network.
- Create action plans for implementing the change activities identified in the change management strategy. Propose resources required to support each action plan
- Conduct a change readiness assessment as a baseline current state and use data to inform the change management strategy and identify potential areas of resistance
- Establish and monitor key performance indicators (KPIs) and metrics to measure the success of change initiatives. This includes tracking employee adoption rates, utilization improvements, and other relevant data to assess the impact of implemented changes and make data-driven adjustments as needed
- Plan and facilitate executive sponsorship plans by ensuring that key executives are actively engaged in supporting and championing change initiatives. Collaborate with senior leaders to articulate the vision, benefits, and expected outcomes of the change to enhance organizational buy-in
- Create, maintain and report to project leadership the status of change management efforts and results, on a regular basis
- Apply industry best practices in developing all change management strategies
- Plan and lead meetings with project teams to document requirements, explore potential solutions, and present iteratively and on completion of change activities as needed
- Manage and maintain a Change Management Framework and Toolkit, including practical examples and use cases for using the framework/toolkit. Continuously improve based on best practices
- Support organizational learning activities as SME in change methodology and best practices
- Apply a structured approach to transition individuals and teams from the current state to the desired state to achieve improved and sustainable mission results
Other Duties/Responsibilities
- Performs other duties as assigned
Job Qualifications
- Bachelor’s Degree in Communications, Business Administration, Organizational Development or a related field or equivalent experience
- Project implementation/change management:
- 4+ years of project implementation and/or change management
- Familiarity with ADKAR
- Experience conducting readiness assessments
- Familiarity with enterprise-level change
- Experience conducting readiness assessments, stakeholder assessments, and change impact analyses
- Demonstrated proficiency in developing visual representations of data
- Demonstrated proficiency in the use of Microsoft Word, Excel, Outlook and PowerPoint
- Preferred Qualifications
- Advanced degree in change management or business-related field
- Change management certification or designation
- Prosci certification a plus
Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Standard office environment with frequent telephone communication, computer operation, and other office productivity machinery, such as a copy and printer machine.
- Occasional moving and positioning supplies in excess of 20 pounds
- All employees are expected to present themselves in a professional manner in alignment with the financial services industry
- Ability to sit for prolonged periods of time
- Ability to operate standard PC equipment
- Ability to handle stress associated with frequent deadline and tight schedules
- Occasional travel by car or plane as necessary for business purposes
Hybrid Work Option
• Opportunity to work from home up to two days per week. Eligibility dependent upon factors detailed in PERA's Work from Home Policy.
Qualifications
INTERESTED CANDIDATES
Complete the employment application online at https://www.copera.org/careers. Please have copies of your resume and cover letter available to upload. Please review the following question. You will be asked for a response to this as part of your application.
- Describe a change initiative you led, what was your role, the scale of the change and how did you measure success?
As part of the application process we would like you to provide us with a change management plan outlining strategies, timelines and communication plans based on ADKAR. Please send the requested work products directly to asailer@copera.org.
Job Description Disclaimer
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of an employee. Duties, responsibilities, and activities may change or be assigned with or without notice.
Unfortunately, at this time, PERA cannot consider candidates that require sponsorship (now or in the future), or are located outside of the US.
All Colorado PERA employees are subject to PERA’s Ethics Policy and some employees are subject to the Personal Trading Policy. These policies include restrictions on outside business activities and employment and have certain requirements on personal trading. You may request copies of these policies from PERA’s talent acquisition team and any questions can be answered by PERA’s Investment Administration team.
About Colorado PERA
Looking for a career where you can make a difference? Colorado PERA offers benefit services to public employees across Colorado, including teachers, state troopers, snowplow drivers, correctional officers and many others who provide valuable services. As Colorado’s largest pension plan, we serve and educate over 700,000 members who are former and current public employees.
At PERA you will earn more than a paycheck. PERA is a culture where you can grow your potential and work in an inclusive environment, where diverse perspectives are valued. We hire exceptional employees and recognize that our people are our best asset. Not only do we make sound investments for our members, PERA invests in our employees’ growth through training and leadership opportunities.
To promote wellbeing, we offer hybrid or flexible working options for most roles and a total rewards and benefit program including health, dental and vision coverage – eligibility starts the first day of the month following the date of hire for most plans; generous paid time off and volunteer hours; pension and retirement plans, including PERA’s defined benefit plan, 457 defined contribution plan, and 401(k) employer match, as applicable; tuition assistance; free, convenient on-site parking or RTD subsidy; free on-site fitness center to stay active; employee assistance program; training, leadership and mentoring programs and more. PERA is a Public Service Loan Forgiveness qualifying employer.
To learn more about life at PERA, watch this video or visit www.copera.org/careers.
Position Title: Change Management Specialist
Division: Change Management
Reports to: Director of Change Management
Job Status: Full Time / Exempt
Salary: $83,000.00 – $103,000.00 annually, Commensurate with experience
Posting Dates: 12/19/2025 – 1/11/2026
