Summary

The position facilitates ongoing communication and relationship-building between residents, community members and city staff, and helps identify opportunities for neighborhood-level engagement, events and initiatives. The role assists with organizing engagement activities, responding to neighborhood inquiries and supporting collaborative efforts to address community concerns.

Description

POSITION SUMMARY

This position coordinates and supports ongoing activities that for the City of Englewood’s established Neighborhood Program and registered neighborhood network to promote and enhance the quality of life within the City of Englewood. 

The role focuses on maintaining engagement with neighborhood groups, supporting participation in the program and helping connect residents with city resources and information that enhances quality of life.

This position supports citywide community engagement efforts by assisting with the development and implementation of engagement activities across departments. This is a professional support-level position that requires strong interpersonal skills and the ability to build trust, foster collaboration and support inclusive community participation.

REPORTING RELATIONSHIPS

Reports to: Communications Director

Direct Reports: None

DUTIES & RESPONSIBILITIES

The listed examples of work are not intended to be all-inclusive. They may be modified with additions, deletions, or changes as necessary.

Creates, maintains and reports on performance measures related to neighborhood engagement.
Manages and monitors the allocation of resources to neighborhoods through grant programs and neighborhood programs.
Assists in monitoring and tracking expenses for the Neighborhood Resources Program budget and supports budget tracking as needed.
Provides support and coordination for resident-led initiatives that tie in to identified community priorities and goals
Plans, organizes, and participates in outreach events like Neighborhood Nights.
Supports implementation of neighborhood-related goals identified in the Englewood Strategic Plan.
Coordinates and supports engagement with registered neighborhoods, including assisting residents with organizing neighborhood groups and connecting them to city resources.
Supports city departments in their community engagement efforts and integrate with other city engagement, outreach activities and opportunities.
Assists with coordination of neighborhood signage projects, including communication with vendors and tracking project progress.
Provides support to residents in organizing neighborhood activities that promote community development by providing information, resources and/or providing technical assistance.
Understands the functions of other City departments and divisions and how they interact with neighborhoods and enhances partnership between the City and neighborhoods.
Supports efforts to connect neighborhoods with schools, businesses, civic organizations and community groups to foster partnerships, share resources and address community needs.
Prepares routine written summaries, reports and presentations for internal use and occasional public meetings as needed.
Provides culturally responsive customer service and supports inclusive engagement practices across diverse communities.
Creates, maintains and reports on performance measures related to neighborhood engagement  
Assists with coordination of public safety outreach efforts in partnership with the police department’s community relations staff.
Supports implementation of citywide engagement strategies and helps maintain consistency across departments.
Assists with maintaining city engagement platforms, including Englewood Engaged, city website and other publication tools.

Other Duties & Responsibilities

Other duties as assigned.

EDUCATION

Bachelor’s degree from an accredited college or university with major emphasis in social science, public administration, human relations, community development or related field.

RELATED WORK EXPERIENCE

Two to four years professional experience in community relations or development, neighborhood organizing, public administration, non-profit community services, community group facilitation, coordinating and problem-solving

An equivalent combination of education, training and relevant job experience may be substituted.

LICENSES, REGISTRATIONS, AND CERTIFICATIONS

None
Ability to obtain IAP2 Foundations Certification within one year of hire.
Required Driver's License: Valid Colorado Driver's License

KNOWLEDGE, SKILLS & ABILITIES

Knowledge

Community involvement principles and practices that contribute to building an inclusive community.
Consensus building among competing interests.
Community outreach methods.
Knowledge of marketing methods.
Principles and practices that build a sense of community.
Community problem-solving from a systems perspective.
Project management and policy development.
City organization, policies, procedures and operations.
Identify local, state and federal funding sources for community and neighborhood issues.

Skills and Abilities

Ability to:

Analyze the needs of the community and the organization and develop strategies to meet those needs.
Establish and maintain effective working relationships with City employees, representatives of other agencies and organizations, other city departments and members of the community.
Work with diverse community groups using strong human relations, customer service and community involvement skills.
Act as a resource for complex problem-solving for neighborhood groups and/or other community agencies.
Demonstrate excellent facilitation skills.
Communicate effectively both verbally and in writing and make presentations to individuals and groups.
Remain calm and resolve conflicts in difficult and sensitive situations.
Organize and complete multiple assignments, demonstrate excellent organizational and project management skills.

Additional Requirements

Experience working with culturally diverse communities. Bilingual (English/Spanish) translation and interpretation skills strongly desired.

PHYSICAL EXERTION

☐ Exerting up to 10 pounds of force occasionally (multiple times a week) and/or a negligible amount of force frequently (multiple times a day) or constantly to lift, carry, push, pull or otherwise move objects.

☐ Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

☒ Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

☐ Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

☐ Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.

WORKING CONDITIONS

Work is generally performed in both a standard office environment and in community-based settings requiring local travel. Work requires visual and physical capabilities to work on computers and associated equipment, audiovisual equipment, and to operate a passenger vehicle for on a regular basis. Work requires continuous verbal and written communication, problem-solving and reasoning, reading and customer/resident contact in person and via telephone. Work requires working alone to complete tasks and working closely with others to coordinate and facilitate meetings and services. Frequent after-hours work is required to attend evening and weekend community and related meetings.

The City of Englewood is a drug-free workplace that provides employment opportunities in compliance with all pertinent federal, state, and local laws and City values that promote employee participation in the delivery of quality services to and on behalf of the community. Accordingly, the City celebrates diversity in the workforce. This position description is a valid statement of the job duties, responsibilities, requirements and performance expectations of this position.

Encounters with hazardous conditions (including electrical currents, heavy equipment, fumes, bodily fluids, extreme temperatures, threatening behaviors, inadequate lighting, restricted movement, or intense noise) is:

☒ Limited (less than 1% of Time)

☐ Seldom (10%-25% of Time)

☐ Frequent (greater than 50% of Time)

☐ Infrequent (1-10% of Time)

☐ Moderate (26%-50% of Time)