Telecommunications Services Jobs

Communications Lead – Media Relations

As a member of the Corporate Communications, Market-Facing public relations team, you will work cross-functionally to help communicate DISH, SLING and Boost Mobile stories to journalists and other thought leaders. We’re looking for great communicators who can understand complex issues and explain them in person and in writing via blog posts, social media, FAQs, video scripts and more.

Member Communications Manager

As Member Communications Manager, you will work with Member Communications Lead to deliver world-class communications—notifications, nudges, engagement—to a large and growing base of customers and prospects for the Visible brand; you’ll leverage email, SMS and push notification. You will move adeptly between ownership of strategic projects and operation of the nuts-and-bolts of our martech stack (campaign buildout, tracking, documentation, etc.). You will own the customer experience as it bears on outbound touches—from customer onboarding and ongoing engagement to Net Promoter Score and cross-team deep dives into quantitative member experience measurement. Though we leverage email, SMS, and app-push, this is much more than an email-marketing job or a batch-and-blast operation; we seek a candidate who has managed full customer lifecycles (ideally in a subscription business) and triggered-message infrastructure.

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