Summary

At the Department of Housing Stability (HOST), we are committed to support Denver residents to be healthy, housed, and connected. We invest resources, create policy, and partner with various organizations to help keep residents in the homes that they already live in, quickly resolve an experience of homelessness, and connect residents to new housing opportunities.

Description

About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $89,144,.00 – $147,088.00. Our starting salary range is $89,144.00 -$118,116.00/year, based on experience and education.

We also offer generous benefits for full-time employees which include but are not limited to:

A guaranteed life-long monthly pension, once vested after 5 years of service
457B Retirement Plan
140 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year
Competitive medical, dental and vision plans effective within 1 month of start date

Location

The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a city site and/or in the community several days a week.

In this position you can expect to work on-site at least four days a week at Republic Plaza at 370 17th Street, Denver, CO 80202 with ample time spent in the community at contractor sites. Employees must work within the state of Colorado on their off-site days.

What You’ll Do

Stabilize residents at risk of involuntary displacement and connect residents to housing resources such as home repairs, rent and utility assistance, and legal support.
Support residents experiencing a crisis and connect them to housing, shelter, and other services to get stabilized quickly.
Create and preserve existing affordable housing and connect residents at any income level to new housing opportunities through programs such as down-payment assistance or counseling services.
Support financial services, contracting and procurement, data analysis and strategic planning, administrative resources, and communications across the housing continuum.

This position will be housed with the Homelessness Resolution Team, where our goal is to ensure Denver residents experience homelessness rarely, and if they do, it is brief and one time. This team is focused on creating a high-functioning homelessness response system for Denver residents. This position will report to the Director of Homelessness Resolution Programs.

The Assistant Director of Homelessness Resolution will be charged with leading Housing Central Command (HCC), a systematized homelessness response model that expeditiously utilizes available housing resources based on a crisis response model developed by the U.S. Department of Housing and Urban Development to assist people after natural disasters. Using a housing focused and data driven approach the Assistant Director will manage operational elements related to intake, housing navigation, housing stabilization, and resource connection.

As Assistant Director of Homelessness Resolution, you will expect to:

Oversee the day-to-day operations, budgeting, and management of HCC.
Lead and develop a team to execute HCC operations, with the goal of housing at least 1,000 people experiencing homelessness in 2025.
Contribute to the accomplishment of HOST and citywide goals housing people experiencing homelessness.
Maintain high-functioning partnerships with HOST contractors to ensure collaborative functions of HCC are carried out.
Develop, implement, and document essential processes of HCC.
Evaluate performance of HCC and engage in continuous improvement.
Work closely with HOST leadership and other City agencies to implement HCC.
Other duties as assigned.

What You’ll Bring

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.

Our ideal candidate has some or all the following experience, skills, and characteristics:

Demonstrated experience managing complex and high-profile projects, meeting deadlines, and producing deliverables. Ability to demonstrate strong political acumen and the ability to navigate complex bureaucratic environments while effectively balancing stakeholder priorities and organizational objectives.
Experience running complex homelessness, housing, and our emergency response programs.
Experience or strong knowledge of homelessness response systems and related tools (i.e., HMIS, Coordinated Entry); understanding of homelessness in Denver a plus.
Experience managing a team with a focus on employee engagement, inclusion, and opportunity for career growth.
A track record of adeptly navigating complex organizations, strong interpersonal skills, developing trust, and building relationships with diverse stakeholders.
Knowledge and experience working with Denver organizations, non-profits, and neighborhoods.
Strong written and verbal communication skills.

Required Minimum Qualifications

Education requirement: Bachelor’s degree in a related field.
Experience requirement: Five (5) years of experience performing full performance professional level duties in program development, implementation, or administration.
Education/Experience equivalency: One (1) year of the appropriate type and level of experience may be substitute for each required year of post-high school education. Appropriate education may be substitute for the minimum experience requirements.

Application Deadline

This position is expected to stay open until January 12, 2025. Please submit your application as soon as possible and no later than January 12, 2025, at 11:59 PM.

To be considered for this position, you must include the following on your job application (upload the multiple attachment(s) to the Resume/CV section on the My Experience tab):

Resume.
Cover Letter about your leadership experience and operational elements related to intake, housing navigation, housing stabilization, and resource connection.