Communications and Outreach Coordinator

Summary

Description

We are seeking a motivated and experienced Communications and Outreach Coordinator to join our collaborative team. This is a new position within the City and the sole communications dedicated role. The individual in this role will have the opportunity to build the City's first official branding initiative. A strategic, city-wide project that will define, shape and communicate a unified City identity including values and purpose going beyond just building a logo, letterhead and website to building a lasting consistent perception with staff, residents, and stakeholders. This project will involve internal alignment and consistent application across all City touchpoints.

The position will work closely with City Council, the City Manager and Department Directors to brand and streamline City internal and external communications. With the vast array of duties and responsibilities, no workday will be exactly the same! This position is expected to work in the office, there is limited opportunities for remote work.

This role supports the City’s efforts to engage residents, partners, and stakeholders through clear, consistent, and accessible communications and outreach activities. The Coordinator will develop and implement communication strategies, manage content for multiple channels, coordinate City events, and support special projects that advance City initiatives.

The hiring salary range for the Communications and Outreach Coordinator is $95,000- $112,000. Click the link for the full job description.

The City will complete a first review of application submittals the first week of February, no later than Friday, February 6, 2026.

Key Responsibilities

• Develop, write, and edit clear, accurate, and audience-appropriate content for City communications, including City resident newsletters, web pages, social media posts, brochures, and email campaigns.

• Create, develop and implement City-wide branding initiative creating a lasting impact to communicate consistent City values, style guide throughout all communication pieces from logo to letterhead to presentation templates.

• Manage and maintain the City’s website content in coordination with internal departments to ensure information is up to date, accessible, and user friendly.

• Plan and execute outreach strategies for City activities, programs, events, public meetings, and special projects to increase participation and awareness.

• Respond to Open Records Requests and media inquiries, serve as the liaison between departments and community for communications-related matters.

• Coordinate media relations activities: prepare media advisories and press releases, respond to basic media inquiries, and serve as a liaison for designated topics.

• Monitor and manage the City’s social media channels; create content, schedule posts, and analyze engagement metrics to inform improvements.

• Design and produce printed and digital communications materials in partnership with stakeholders and internal staff, ensuring brand consistency and accessibility standards are met.

• Support internal communications by developing materials, policy and procedures to encourage consistent uniform branding for communications of information, programs, and events and coordinating interdepartmental messaging.

• This position will serve as the Special Events Coordinator for City events like the Winter Celebration, Summer Movie Night, etc. Plan and coordinate City events with staff and commission members.

• Oversight of the Cherry Hills Village Art Commission and management of the Commission's activities. Presents ideas and proposals from the Art Commission to other Commissions and City Council. Attend and conduct meetings and events for the Art Commission. Support other boards and commissions as necessary.

• Track communications metrics, maintain documentation of outreach efforts, and prepare regular reports on engagement, reach, and outcomes.

• Actively collaborate with leadership team to plan projects to ensure timely delivery of communication products and services.

• Ensure all communications comply with City policies, branding guidelines and legal requirements; support emergency communications and rapid public information dissemination when needed.

Qualifications and Skills

• Strong written and verbal communication skills, with demonstrated ability to write for diverse audiences and produce error-free copy.

• Experience managing social media platforms, content management systems (CMS), and email marketing tools.

• Working knowledge of graphic design tools (e.g., Canva, Adobe Creative Cloud) and an eye for visual presentation; ability to coordinate with vendors for complex design or print needs.

• Excellent interpersonal skills and the ability to build relationships with community members, partners, and colleagues.

• Strong organizational skills, attention to detail, and ability to manage multiple projects and deadlines.

• Familiarity with accessibility best practices (e.g., ADA/web accessibility) and inclusive communication techniques.

• Valid driver’s license.

• Ability to attend evening or weekend meetings and events as required.

Education and Experience

• Bachelor’s degree in communications, public relations, journalism, marketing, public administration, or a related field, or equivalent work experience.

• Minimum of five to seven years of experience in local government, or ten to twelve years of experience in a similar communications, event management or related field required.

  • Any equivalent combination of experience and education may be considered.