Summary
Description
U.S. FIGURE SKATING
U.S. Figure Skating, the National Governing Body (NGB) for the sport of figure skating, located in Colorado Springs, Colorado. U.S. Figure Skating is a member of the United States Olympic and Paralympic Committee (USOPC) and the International Skating Union (ISU).
U.S. Figure Skating is an Equal Opportunity Employer and does not discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, or any other status or characteristic protected by law or regulation. We are committed to building and sustaining a diverse team by maintaining hiring and recruiting processes that are free from bias.
U.S. Figure Skating is a 501(c)3 non-profit organization with the mission, “We create and cultivate opportunities for participation and achievement in figure skating.” The organization operates in a complex environment where structure and support are provided for more than 600 member clubs across the country, serves as the U.S. federation in the International Skating Union (ISU), and serves as the national governing body (NGB) for figure skating in the United States, as recognized by the United States Olympic & Paralympic Committee (USOPC).
U.S. Figure Skating (“the Association”) serves nearly 250,000 members nationwide. Operating with an annual budget of approximately $20 million, U.S. Figure Skating provides a wide range of programs for all its members, runs major televised events, partners with Fortune 500 companies, selects the U.S. World and U.S. Olympic Teams and much more.
U.S. Figure Skating has experienced significant membership growth over the past few years and is well-positioned to maintain this upward trend.
Don’t Meet Every Requirement? If you are excited about this role but your experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. Your unique combination of passion, skills and experience could make you the right candidate for this position.
POSITION DESCRIPTION
The mission of the Membership Department is to advance skating through high-quality programs, exceptional customer service, comprehensive education, and outreach to U.S. Figure Skating membership, clubs, and programs.
The Senior Director of Membership oversees all activities related to membership development, skating programs and member services of U.S. Figure Skating. The Senior Director contributes in setting and achieving the strategic goals in membership across the organization regarding growth and participation in clubs and skating programs to enhance the value of membership within U.S. Figure Skating and Learn to Skate USA. Creating new initiatives and revenue streams within membership related programs will be a high priority. Also important: Driving initiatives focused on increasing diversity in the sport and in the Association.
The position is part of the senior leadership, reports to the Chief Executive Officer and works closely with other Senior Directors, Directors of the Association and committees.
DUTIES AND RESPONSIBILITIES INCLUDE
Staff Management:
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Supervise the membership department staff of eight and all projects and related activities.
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Collaborate with other departments for all membership related initiatives.
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Identify opportunities for staff development and growth.
Membership Recruitment, Management and Development:
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Develop and execute strategies to increase membership and retention.
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Develop and oversee the membership recruitment campaigns including the annual renewal drive, National Skating Month, World Skating Day and the Olympic campaigns every four years.
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Increase the conversion rate from entry-level to full membership by developing new programs to fill development gaps.
