Workforce Engagement & Communications Support Specialist

Summary

Description

This position will have hybrid workplace options available but may be required to report to the listed address at the discretion of the supervisor and based on business needs.
The Department of Labor and Employment keeps Colorado strong and competitive. We connect workers with great jobs  and assist those who have been injured on the job. We help people who are unemployed through no fault of their own by providing temporary wage replacement and we ensure fair labor practices. We provide an up-to-date and accurate picture of the economy that helps in decision-making. And we protect the workplace – and Colorado communities – with a variety of consumer protection and safety programs. This is a values-driven organization, committed to accountability, agility, collaboration, and respect. 

We believe in outstanding customer service, an inclusive culture, continued process improvement and in our role as a trusted and strategic partner. Recognizing that knowledgeable employees drive our success, we are seeking dedicated individuals who exhibit our shared values and our passion for quality and excellence in all we do.

In addition to rewarding and meaningful work, we offer excellent benefits:

• Strong, secure, yet flexible retirement benefits including aPERA Defined Benefit Plan or PERA Defined Contribution Planplus 401(k) and 457 plans 
• Medical and dental health plans
• Employer supplementedHealth Savings Account
• Paid life insurance
• Short- and long-term disability coverage
• 11 paid holidays per year plus vacation and sick leave
• BenefitHubstate employee discount program
• MotivateMe employee wellness program
• Excellent work-life programs, such as flexible schedules, training and more
• Access to participate in employer-supported employee affinity spaces
• RTD EcoPass Commuter Program
• Some positions may qualify for the Public Service Loan Forgiveness Program. For more information go to https://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programs
   

Our agency website: Colorado Department of Labor and Employment

CDLE has implemented a pilot program on March 1st, 2022 which will award Disability Hiring Preference Points similar to the Veterans’ Preference Points program. During your application process you will be asked if you would like to be considered for either of these programs for additional points in the hiring process. To learn more about Disability Hiring Preference and what will be required to participate, please visit our website: https://sites.google.com/state.co.us/disability-hiring-preference/home

PLEASE NOTE: With the beginning of this program, CDLE will no longer accept attachments of any kind with applications. Please be as thorough as possible in documenting your education and work history in the application system. Attachments will not be accepted or considered during any phase of the hiring process including minimum qualification screening, comparative analysis, or interviews. 

Description of Job

The salary range for this position is:

$28.30 – $40.23 Hourly 
$2,264.31 – $3,218.31 Biweekly
$4,906.00 – $6,973.00 Monthly
$58,872.00 – $83,676.00 Annually 
The Workforce Engagement & Communications Support Specialist plays an essential role within the Colorado Department of Labor and Employment’s (CDLE) Employment & Training (E&T) Division, supporting internal communications, staff engagement, and public relations efforts. Reporting to the Workforce Engagement & Communications Manager, this position is responsible for assisting with a wide array of engagement and communication initiatives across the E&T Division and the Colorado Rural Workforce Consortium (CRWC).

This role includes coordinating staff recognition and engagement activities, managing internal content updates, and supporting communication efforts to keep staff informed and involved. The Specialist will review work with E&T and CRWC staff to ensure websites content is current, accurate, and accessible, making updates as needed. Additionally, the Specialist assists with social media and press release content, facilitates campaign messaging for initiatives such as Workforce Development Month, and collaborates with the Government Policy and Public Relations (GPPR) team to ensure all content aligns with branding standards and digital accessibility requirements.

The Workforce Engagement & Communications Support Specialist also supports event logistics, presentation preparation, success story collection, staff surveys, needs assessments, and content development for key workforce development campaigns. Through these efforts, the Specialist ensures effective communication, fosters staff engagement, and contributes to a positive and well-informed work culture, ultimately supporting CDLE’s mission to empower Colorado’s workforce and strengthen communities.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

MINIMUM QUALIFICATIONS:

Experience Only:

Six (6) years of relevant experience in an occupation related to the work assigned to this position such as data analysis, strategic communication and stakeholder engagement, event planning, content creation.

OR

Education and Experience:

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to six (6) years

Preferred Competencies 

• Demonstrated experience in implementing strategic communications or public engagement plans
• Experience coordinating and facilitating cross functional meetings and stakeholder engagement 
• Experience collecting and analyzing communication data 
• Proficiency with digital communications such as: email marketing platforms, social media, website platforms &design tools such as Adobe & others.  

Required Competencies

Knowledge:

• Workforce Development and CDLE Programs: Familiarity with the structure, services, and mission of the Colorado Workforce System.

• Digital Accessibility Standards: Understanding of accessibility requirements to ensure website and communication materials meet compliance standards.

• Branding and Content Management: Knowledge of branding guidelines, content creation, and website management.

Skills:

• Communication: Strong verbal and written communication skills, with the ability to convey information clearly and effectively to diverse audiences.

• Organization and Time Management: Ability to manage multiple projects and prioritize tasks to meet deadlines.

• Event Planning and Logistics: Skills in coordinating event preparation, including presentations and logistical support.

• Analytical Skills: Ability to monitor and interpret website and social media analytics to inform engagement strategies.

Abilities: 

• Attention to Detail: Ensures accuracy and consistency in content updates, proofreading, and adhering to branding standards.

• Collaboration and Teamwork: Works effectively with internal teams, external partners, and committees to support engagement efforts.

• Adaptability: Adjusts to changing priorities and tasks in a dynamic work environment.

• Customer Focus: Demonstrates a strong commitment to providing exceptional internal and external customer service, enhancing stakeholder satisfaction.

Conditions of employment:

• Must be a Colorado resident at time of application.

• You must pass a thorough background check prior to employment which will include the E-Verify process.

Appeal Rights: (Updated)

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department’s action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.

Supplemental Information

For questions regarding this recruitment, please contact: maria.ramirez@state.co.us 

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. Cover letters and resumes WILL NOT be accepted in lieu of the official State of Colorado online application, CDLE does not accept attachments of any kind during the application process. Part-time work experience will be prorated.

Applicants must meet the minimum qualifications to continue in the selection process for this position. Work experience and qualifications must be specifically documented on your online application. Do not use "see resume" or "see attached" statements on your application. CDLE does not accept attachments of any kind during the application process.

Comparative Analysis Process 

After minimum qualification screening, the comparative analysis process for this position will involve a review and rating of all the information you submit with your application materials. Therefore, it is extremely important to document in the work experience/job duties portion of your online application the extent to which you possess the education, experience, minimum qualifications, and preferred qualifications as outlined in the job announcement. It is also important to thoroughly answer all supplemental questions (if listed) as your answers to these questions will be evaluated during this phase.

Supplemental Questions

Answer the supplemental questions on the application completely and thoughtfully. Your answers may be rated based on your writing ability (spelling, grammar, and clarity of your writing) as well as the content of your answer.

THIS ANNOUNCEMENT MAY BE USED TO FILL MULTIPLE AND/OR FUTURE VACANCIES

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

The Colorado Department of Labor and Employment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Sean Montoya, at sean.montoya@state.co.us. Auxiliary aids and services are available upon request to individuals with disabilities. For all other inquiries about this recruitment effort, please call 303-318-8200.

While a salary range is posted for this position, an eventual salary offer is determined by a comprehensive salary analysis, which considers multiple factors including but not limited to education and experience compared to others in the organization doing substantially similar work.