Summary

The City of Colorado Springs is seeking a creative communicator who thrives on collaboration and wants to make an impact on employee engagement and organizational culture. The Public Communications Specialist II leads the City’s internal communications efforts by managing and expanding strategies that keep employees informed, connected, and engaged across departments.

Description

This position develops and delivers communication programs, campaigns, and tools that elevate employee voices, strengthen alignment, and foster a cohesive workplace culture. The role works closely with departments to ensure messaging is clear, consistent, and reflective of organizational priorities.

In addition, the position supports the City’s digital presence by updating and maintaining department web content, ensuring information is accurate, accessible, and aligned with strategic communication goals and current digital best practices.

*This position is subject to budget required furloughs to be implemented in the 2026 calendar year.*

As a Public Communications Specialist II, you will:

Lead internal communications strategy to inform, engage, and connect City employees.
Develop, manage, and deliver internal communication programs, tools, and campaigns that support organizational culture and employee engagement.
Produce clear and timely content for internal channels, including newsletters, intranet, email updates, and employee-focused initiatives.
Elevate employee voices by coordinating storytelling, highlighting accomplishments, and supporting cross-department communication needs.
Advise departments on effective internal communication practices and ensure consistency with City messaging.
Maintain City’s website, ensuring content accuracy, clarity, accessibility, and alignment with strategic communication goals.
Write and revise web content using digital best practices, plain language, and accessibility standards.
Collaborate with departments to gather information, support content needs, and ensure a positive and user-centered online experience.
Other duties as assigned

Learn more about this job by reviewing the class specification on the City of Colorado Springs Class Specifications page
We are looking for candidates who demonstrate:
Knowledge of:

Strategic communications planning, digital communications, marketing, and community relations, with a strong focus on internal communications.
Digital tools including newsletter production/editing systems, website content management systems (CMS), and basic web standards and best practices.

Ability to:

Communicate clearly and effectively, verbally and in writing, with strong skills in writing for the web and for diverse audiences.
Engage stakeholders on emerging issues and work effectively in a fast-paced, politically sensitive environment.
Build and maintain strong working relationships across departments and levels of the organization.

Minimum Qualifications

We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education.

Bachelor’s degree from an accredited college or university with major coursework in communications, journalism, marketing, or a related field
Three years of full-time, professional experience in public relations, journalism, communications, digital content creation, or marketing experience

Preferred Qualifications

The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants.