Summary

The Executive Operations Manager & Assistant to the CEO provides high-level administrative support to the Chief Executive Officer by managing a complex schedule of board governance, fundraising, community engagement, travel, and organizational priorities while overseeing day-to-day office operations.

Description

The Executive Operations Manager & Assistant to the CEO provides high-level administrative support to the Chief Executive Officer by managing a complex schedule of board governance, fundraising, community engagement, travel, and organizational priorities while overseeing day-to-day office operations. The role also provides administrative support for approved cross-functional initiatives – including office operations, people andculture, and systems-related projects under the direction of the Senior Director of Systems Strategy & Organizational Effectiveness – to help ensure organizational priorities remain coordinated, efficient, and well supported through documentation, process improvement, technology, and administrative coordination.

Administrative support for CEO – 40%

CEO calendar, scheduling, activities and communication flow areoptimized and efficient.
Strategic and collaborative executive communications in partnership with CEO and VP of Marketing
Administrative, presentation and scheduling preparation of CEO internal and external meetings
Meeting deadlines, proactively seeking out areas of improvement and ways to increase efficiency.
Delivery of high quality and accurate work.
Timely responsiveness.

Administrative support for Board of Directors – 10%

Board operations are seamless, timely and well organized.
Oversee all logistical and technology functions for all Executive Board and board-at-large related activity.
Provide Basecamp training for all Executive Board committee leads.
Delivery of high quality and accurate work.

Office management and operations – 50%

Office operations inspire a positive and productive work environment.
Internal and external stakeholders experience professional and timely interactions.
Operational systems and processes show measurable improvement in efficiency and effectiveness.
Office supplies, vendors, facilities, and administrative services are managed accurately, efficiently, and within budget.
Administrative documentation, templates, and standard operating procedures are maintained and updated as needed.
Light assigned administrative support for Salesforce, Matchforce, gift entry, donor/alumni engagement, and other approved cross-functional initiatives is completed accurately and on schedule.
Administrative workflow improvements and approved automation opportunities are documented, implemented, and maintained where appropriate.
Internal requests are managed through established processes and service expectations.
Delivery of high-quality, accurate, and timely work.

Contribute to team effort by accomplishing other duties as assigned.