Summary

Join the Colorado Tourism Office as Assistant Manager at the Fruita Welcome Center! In this dynamic role, you’ll lead volunteer travel counselors, manage travel literature, oversee daily center operations, and host fun recruitment and training events. Help shape unforgettable journeys for travelers, advise guests on local highlights, and share your passion for Colorado’s outdoor beauty. Perfect for an organized leader with great people skills—apply today to inspire adventure across Colorado!

Description

POSITION

The following provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion of the employee’s direct supervisor.

This position schedule is Thursday-Sunday (May 1- Oct 31) and Wednesday- Saturday (Nov. 1- April 30); additionally the welcome center only closes major holidays during the winter months and sharing holiday shifts is required. This position requires often standing on feet and the ability to lift and/or move boxes up to 30 pounds.

The Assistant Manager supports the Manager at the Colorado Welcome Center Fruita, by providing oversight of operations, training and scheduling of Volunteer Travel Counselors, managing travel literature and performing additional administrative duties. 

KEY DUTIES AND RESPONSIBILITIES:

  • Assist Manager with scheduling duties and ensure adequate coverage of the Welcome Center with volunteer Travel Counselors and/or paid staff. 

  • This position is weekend management (Thursday-Sunday during summer months and Wednesday- Saturday during winter months). Management is the oversight of volunteers and coverage of the center; additionally the welcome center only closes major holidays during the winter months and sharing holiday shifts is required.

  • Physical duties involve handling freight and storeroom organization. Must be able to lift up to 30 pounds and work on feet throughout the day.

  • Ensure the front desk is covered during business hours: this means ensuring coverage either by the volunteers or management yourself. Schedule is Thursday-Sunday during summer months and Wednesday- Saturday during winter months. Summer holidays the welcome center is open and sharing shifts is required.

  • Advise travelers of Colorado’s tourism industry, geography, road and weather conditions.

  • Manage the ordering, receiving and displaying of travel literature. 

  • Prepare and present trainings for volunteer Travel Counselors, as directed by the Manager. 

  • Manage technology troubleshooting and management of on-site equipment.

  • Carry out research, organization and execution of volunteer enhancement events- including study tours with the Manager. 

  • Organize and attend volunteer recruitment events.

  • Support manager as requested with monthly visitation reports, Compile monthly volunteer hours and milestones and other administrative tasks, as directed by the Manager.

  • Participate in current management professional development and volunteer management courses, as directed by the manager.

  • Participate in necessary technology trainings, per the CTO Director of Visitor Services, to maintain any technology programs and devices in welcome centers.

  • Comply with all state policies and procedures.

  • Operate within a set budget.

  • Occasional in-state travel required.

  • Other duties as assigned by the Welcome Center Manager.

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