Content Manager

Summary

Description

The Content Manager leads Merrick's content team and oversees the development, execution, and optimization of content that supports company-wide marketing, communications, brand, recruiting, and thought leadership initiatives. Working closely with marketing leadership, business unit leaders, and subject matter experts, the Content Manager ensures content strategies align with business objectives, brand standards, and evolving digital marketing best practices. The position manages a team of writers, a social media coordinator, and marketing coordinator and translates complex technical information into compelling content that engages target audiences and supports strategic goals.

WHAT YOU'LL DO

Strategy:

• Contribute to and implement company-wide and business unit marketing strategies in partnership with marketing leadership.
• Ensure marketing strategies are effectively translated into content, messaging, campaigns, and audience engagement initiatives across the organization.
• Incorporate digital marketing, SEO, social media, content performance, and emerging AI/LLM best practices into content strategy and execution.
• Help identify metrics and KPIs to measure marketing effectiveness.

Department Planning:

• Participate in creation of departmental marketing plans and budgets.
• Manage execution of content team business plans and budgets.
• Ensure department goals, milestones, and deliverables are achieved.

Project Management:

• Manage projects with members of the content, creative, and proposal teams as appropriate

Branding & Content Delivery:

• Manage development and implementation of Merrick's voice, messaging, and content standards.
• Oversee content development and quality across websites, social media, email marketing, thought leadership, recruiting, video, and other marketing channels.
• Develop and refine messaging for business units, campaigns, corporate initiatives, and strategic priorities.
• Monitor content performance and recommend improvements based on audience engagement and business objectives.
• Oversee content governance, marketing systems, and CRM content to ensure marketing information remains accurate, accessible, and aligned with company standards.
• Establish content management processes, standards, and workflows that support consistency, quality, and efficiency.

Team Leadership:

• Manage, mentor, and develop a team of writers, a social media coordinator, marketing coordinator, and other potential content-focused staff, including all staff-related tasks, weekly timesheets, expense reports, performance reviews, and goal setting.
• Oversee workload planning, assignments, performance management, and professional development.
• Provide direction and oversight for content development, content operations, conference support, visibility initiatives, award submissions, social media support activities, and related marketing functions performed by the team.
• Ensure staff effectively utilize marketing technologies, CRM platforms, content management systems, and AI-enabled tools.
• Foster a positive and collaborative culture focused on continuous learning, innovation, and content excellence and inspires others to do their best work.

Professional Development

• Maintain awareness of content, marketing, digital communications, AI, and industry trends.
• Participate in ongoing professional development, including professional organizations, and encourage knowledge sharing across the team.

REQUIRED QUALIFICATIONS

• Strong marketing acumen with the ability to align content strategies to business, brand, recruiting, and growth objectives.
• Extensive knowledge of marketing strategy, content marketing, brand communications, and audience engagement.
• Strong understanding of digital marketing, including SEO, social media, email marketing, analytics, website content, and content performance measurement.
• Familiarity with AI-enabled content tools and evolving LLM best practices.
• Ability to quickly learn complex technical subject matter and translate it into clear, compelling content.
• Strong leadership, coaching, mentoring, and project management skills.
• Excellent writing, editing, communication, and organizational abilities.
• Experience collaborating with technical professionals, executives, and marketing teams.
• Proficiency with Microsoft Office and content production tools.
• Bachelor's degree in Communications, Journalism, English, Marketing, Public Relations, or a related field, or equivalent combination of education and experience.
• 10+ years of experience in content marketing, communications, journalism, corporate communications, content strategy, or a related field.
• Experience leading content, communications, or marketing teams.
• Experience supporting technical, professional services, engineering, scientific, industrial, healthcare, government, technology, or similar industries, with the ability to quickly learn complex subject matter and translate it into compelling marketing and thought leadership content.
• A/E/C industry experience is preferred but not required.
• CPSM certification preferred but not required.
• Up to 10% travel may be required

TOTAL REWARDS & EMPLOYEE PROGRAMS

• Employee Ownership – All eligible U.S. employees participate in our Employee Stock Ownership Plan (ESOP), sharing in the company’s success.
• Comprehensive Compensation & Benefits – Merrick & Company offers a competitive compensation and benefits package including health insurance, dental and vision coverage, and paid time off (PTO).
• Robust Referral Program – Earn incentives for referring top talent to join our team.
• Performance Reviews – Annual reviews to recognize contributions and support career growth.
• Professional Development – Access to ongoing training and development opportunities to build your skills and advance your career.
• Employee Recognition – Formal programs to celebrate achievements and outstanding performance.
• Peer Mentor Program – Get support and guidance through structured mentorship opportunities.
• And More – Additional programs and benefits designed to support your success and well-being.

ADDITIONAL INFORMATION

• Apply online only. No e-mail, hard copy or third-party resumes accepted.
• At Merrick, every resume is carefully reviewed by our team of experienced human recruiters—never by AI. We are committed to a fully human-centered hiring process, ensuring each candidate receives thoughtful, personalized attention at every stage.
• Merrick is an Equal Opportunity Employer, including disability/vets.
• Employment with Merrick is contingent upon completion of a pre-employment background check, MVR check, and drug screen.