Summary
Description
We are recruiting for a Communications Director to join our team!
We are here for life’s journey.
Where is your life journey taking you?
Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all:
Humanity in action, Triumph in hardship, Transformation in health.
Department
Public Affairs – Marketing
Job Summary
The Director of Communications is a key member of the marketing team with shared accountability for the success of the function.
The Director develops and executes communications strategies to advance the mission, vision, values, and key strategies of Denver Health, drives internal communications programming including oversight of all internal communications including intranet and content management system.
Reporting to the Chief Communications Officer, the Director is a trusted partner who routinely collaborates with senior leaders to influence strategy, gather input, achieve buy-in and socialize strategies and plans, and to assure high-quality execution. The Director also routinely collaborates with service line leaders and department leads to guide, make recommendations for and shapes strategy in alignment with business goals. The Director plays a key role in developing and implement plans.
The Director leads and day-to-day management for the team a team of strategists, specialists, consultants and vendor partners and its resources to achieve objectives, anticipate and react appropriately to issues, adjusting plans/execution as necessary to ensure implementation of communication plans. Responsible for content management system ownership, intranet management and content creation, media relations support, on-call participation, website content development, social media engagement, graphic design partnership; events and community partnerships.
Essential Functions:
- Communications Content Design and Management
Designs and oversees internal communications for the health system which includes creation of and oversight of weekly newsletters using email platform, intranet content management, poster program. Works with service lines and departments to develop and implement plans. Anticipates and reacts to issues, adjusting plans/execution as necessary to achieve goals. (40%) - Strategy and Planning
Makes recommendations and shapes strategy and business goals in collaboration with the chief communications officer and then provides leadership and day-to-day management for the team and its resources to achieve objectives. Provides communication strategy and content for service lines and departments throughout health system. Engages with senior leadership to support communication needs (25%) - Operations Management
Owns and leads the day-to-day management and operations for the content management system , intranet management and content creation, media relations support, on-call participation, website content development, social media engagement, graphic design partnership; events and community partnerships. (25%) - Staff Management
Manages team members supporting internal communications and co-leads the marketing and communications team (10%)
Education:
- Bachelor's Degree Concentration in Marketing, Communications or Public Relations, or related field required.
Work Experience:
- 4-6 years experience in health care communications and/or other internal communications required.
- Three years in a management role required.
Knowledge, Skills and Abilities:
- Excellent communications skills in writing, presenting and speaking for a range of audiences.
- Proficient in developing and executing a communications strategy.
- Capability in developing engaging content and creating a narrative across different communication channels over time. Knowledge of AP style.
- Excellent judgment in dealing with issues under pressure, when time or information is lacking. Demonstration of crisis communications/issue management
- Understanding of content management systems
- Collaborative working style and strong customer orientation with colleagues / stakeholders.
- Ability to motivate and lead a team to achieve goals.
- Knowledgeable and trained in appropriate crisis communications response.
- Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Problem solving – the ability to systematically analyze problems, draw relevant conclusions and devise appropriate courses of action.
- Technology – Demonstrated proficiency with technology platforms, for example, the Microsoft Office Suite (Excel, Word, PowerPoint)
Shift
Days (United States of America)
Work Type
Regular
Salary
$129,635.00 – $200,376.00 / yr
Benefits
-
Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans
-
Free RTD EcoPass (public transportation)
-
On-site employee fitness center and wellness classes
-
Childcare discount programs & exclusive perks on large brands, travel, and more
-
Tuition reimbursement & assistance
-
Education & development opportunities including career pathways and coaching
-
Professional clinical advancement program & shared governance
-
Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
-
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
Our Values
-
Respect
-
Belonging
-
Accountability
-
Transparency
All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.
Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.
As Colorado’s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.
Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).
Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit: https://www.denverhealth.org/for-professionals/careers/diversity-and-inclusion
