Summary
Description
Human Resources Supervisor
Are you a hands-on HR leader who enjoys leading people, solving problems, and building efficient processes? Do you get just as excited about delivering top-tier customer service as you do about hiring top talent? If you’re a people-first, process-savvy professional who’s ready to lead two powerhouse teams—this is your opportunity to make a lasting impact with the City of Colorado Springs.
About The Role
We’re looking for an HR Supervisor who brings energy, adaptability, and a collaborative spirit to lead two essential HR teams:
- HR Solutions Center (HRSC) – The Front Door of HR: This team is the first stop for employees, leaders, and HR partners. They handle Tier 1 HR support, meaning they manage high-volume, day-to-day needs while ensuring a consistent and exceptional customer experience. You’ll lead this team to deliver services in:
- Responding to employee inquiries and resolving Tier 1 issues
- Onboarding new hires and processing their benefits
- Managing personnel records and processing personnel changes
- Partnering with other HR functions (Organizational Development, Benefits, HRBPs, etc.).
- Recruiting – Attracting the Best to Serve the City – You’ll also lead a recruitment team that helps us find the people who will shape the future of our city. This includes:
- Building and executing proactive recruiting strategies to attract high-quality candidates.
- Leading and mentoring a team of recruiters through complex, high-volume, and executive level recruitments.
- Driving sourcing efforts and overseeing outreach with community partners.
- Championing the City's as an employer of choice.
In this role, you’ll be solving new problems daily, guiding your team through ambiguity, and helping shape the future of HR service delivery. Learn more about this job by reviewing the class specification on the City of Colorado Springs Class Specifications page
Who We're Looking For
We are seeking an engaged leader who is:
- A strong HR professional and critical thinker – You know how to assess a situation and figure it out, even when there’s no playbook.
- A recruiting strategist – You understand the full talent lifecycle and will be comfortable coaching your team through high stakes and hard-to-fill recruitments.
- Service-minded – You understand that Tier 1 is the face of HR and must deliver with consistency, accuracy, and care.
- Calm under pressure – You’re at ease managing competing priorities and helping your team stay focused.
- Growth-focused – You help others succeed through coaching, feedback, and development.
Minimum Qualifications
- Bachelor’s degree from an accredited college or university with major coursework in a related area of study
- At least three years of increasingly responsible experience as an HR professional
- At least two years of supervisory experience
We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education.
Preferred Qualifications
- Possess an HR Certification (Senior Professional in Human Resources (SPHR), Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP), SHRM Senior Certified Professional (SHRM-SCP), or equivalent.
- Experience in a government or public sector HR environment.
- Hands-on experience with NeoGov, and PeopleSoft HR.
- Proficiency in Microsoft Office Suite including Excel.
Additional Information
Why Join Us?
At the City of Colorado Springs, we believe in building a workplace that attracts, retains, and develops top talent. If you're a visionary leader ready to work hard, drive change and make a meaningful impact, apply today and help us shape the future of HR!
Please contact Catherine Bustos at Catherine.Bustos@coloradosprings.gov for any questions about this position.
Equal Opportunity Employer
The City of Colorado Springs is committed to a culture that values our employees’ unique individual qualities and fosters an inclusive environment where people want to be.
The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.
NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.
The City does not sponsor applicants for work visas of any kind (including but not limited to F-1, H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.
Apply to Join Our Team
- Please visit the City of Colorado Springs Careers page and review our opportunities. Click on Apply button to complete an online application for any position of interest. All job applicants will need to create a new login and online application (unless you already have a Government Jobs user ID and password).
- Completing your application in full, including the entire work experience section, will assist Human Resources in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.
- Applicants may redact information from their resumes, certifications, transcripts, or any other additional application materials that identify the applicant’s age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.
- We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability Program. More information can be found at the Colorado Department of Regulatory Agencies Licensing Portability page
- Our Government Jobs application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position’s closing date and time listed in the job posting. HR will review the last application you submit for a position.
The City's job classifications, including physical demands and descriptions, can be found on the Colorado Springs Class Specifications page
You can view the status of your application on the City of Colorado Springs Careers page.
To be notified of future career opportunities sign up for job alerts on the Job Alerts page.
Working for the City of Colorado Springs is Rewarding!
Please visit the City of Colorado Springs' Total Rewards Site for additional benefits information.
The City of Colorado Springs is a place where people want to come to work each day. We have a culture of excellence, and we strive to provide our employees with the very best overall career experience and Total Rewards. We are proud to offer a comprehensive and competitive benefits program to meet the needs of our employees and their families.
