Summary
Description
Job Description:
The Communications Manager is responsible for planning and implementing strategic communications that support Intermountain Health's mission, vision, and values. The Communications Manager oversees internal and external communications, including crisis communications, and supports media relations, social media, and branding initiatives. They lead the local development and implementation of community relationships, ensuring consistency and quality across all channels.
This position is a Hybrid one were 2-3 days per week can be remote.
There will be on-call for 1 week every 3 months
The internal communications manager will be headquartered at our Broomfield office and will be expected to be in-person at the headquarters or Front Range hospitals 2-3 days per week, plus additional on-site interviews/meetings as needed.
Essential Functions
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Plan, develop, implement, and manage communications plans tailored to target audiences and market research, continually assessing consumer and business needs to ensure alignment with Intermountain Health's strategic goals and priorities.
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Manage crisis communications needs at hospitals and clinics.
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Provide communications support and guidance to senior leadership, departments, and teams across the organization.
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Hybrid: 2-3 days per week remote
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Build and maintain relationships with key influencers and stakeholders throughout the enterprise.
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Write, edit, and approve newsletters, articles, speeches, presentations, and other communications materials.
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Monitor and measure the effectiveness and impact of communications activities, ensuring compliance with Intermountain Health's brand guidelines, policies, and procedures.
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Assist in building and managing communications budgets and resources.
Skills
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Excellent verbal and written communication skills.
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Experience managing and supporting crises.
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Strong leadership and management skills.
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Creative and strategic thinking skills.
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Ability to work under pressure and meet deadlines.
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Attention to detail and quality.
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Proficiency in Microsoft Office, Adobe Creative Suite, and other communications tools.
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Knowledge of best practices and trends in communications, media relations, social media, and branding.
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Ability to collaborate and build rapport with diverse audiences and stakeholders.
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Problem-solving and decision-making skills.
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Adaptability and flexibility.
Required Qualifications
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5+ years of experience in communications, media relations, journalism, public relations, or related fields, with expertise in writing, editing, and creating impactful marketing and/or communications plans.
Preferred Qualifications
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Bachelor's degree in communications, public relations, English, or a related field, or an equivalent combination of education and experience.
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Experience in healthcare or a related industry.
Physical Requirements
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Ongoing need for employees to see and read information, documents, and monitors, identify equipment and supplies, and assess customer needs.
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Frequent interactions with providers, colleagues, customers, patients, clients, and visitors require employees to both verbally communicate and accurately hear and understand spoken information, needs, and issues quickly and clearly.
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Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for tasks such as typing and accessing necessary information.
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Expected to drive a vehicle that requires sitting, seeing, and reading signs, traffic signals, and other vehicles.
Physical Requirements:
Interact with others by effectively communicating, both orally and in writing.- and -Operate computers and other office equipment requiring the ability to move fingers and hands.- and -See and read computer monitors and documents.- and -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.- and -May require lifting and transporting objects and office supplies, bending, kneeling and reaching.
