Summary
Description
Established in 1974, the Denver Regional Council of Governments Area Agency on Aging is the largest in Colorado. It serves older adults and people with disabilities across an eight-county region.
We partner with the Rocky Mountain Regional VA Medical Center to provide case management services for veterans participating in Veteran Directed Care. Veteran Directed Care, or VDC, serves eligible veterans of any age who are at risk for placement in long-term care, and provides veterans with a budget to obtain care, goods, and other services to remain in their homes and communities as long as possible.
We are currently recruiting a Program Manager to lead our VDC program and team serving more than 100 veterans and their caregivers and families. This position provides leadership and direction to establish goals, quality measures, and program standards in alignment with VA directives and compliance. Additional primary duties include oversight of a contracted financial management services provider to ensure delivery of fiscal/employer agent services for veteran clients and caregivers.
The Denver Regional Council of Governments serves as a visionary leader along Colorado’s central front range. We tackle the BIG issues, like growth and development, transportation and meeting the needs of older adults. Our success is built on, and defined by, long-standing partnerships and serving as a forum for discussing these and other emerging issues in an effort to collectively find innovative solutions. DRCOG is a Regional Planning Commission per Colorado state statute, and is the federally designated Area Agency on Aging (AAA) and Metropolitan Planning Organization (MPO) for the Denver region. Our culture and values fuel and inform the work we do. Employees are rewarded with competitive compensation, generous benefits and an adaptable work environment. Sound like a good fit? We’d love to meet you!
ABOUT THE POSITION OF Program Manager (Transportation Services)
This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the Division.
• Directs staff by prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.
• Directs the activities of a function and/or program which includes developing, approving, coordinating, implementing, and evaluating programs, projects, processes, policies, procedures, systems, standards, or service offerings; ensures compliance of function/program goals, policies and performance expectations.
• Develops and oversees assigned budgets; allocates resources; reviews and approves justifications for budget items; monitors and controls expenditures.
• Develops and maintains internal and external relationships; communicates with internal and external groups regarding services, programs, areas of opportunity, and other information; represents assigned program; negotiates and manages contracts terms and activities when necessary.
• Reviews and approves a variety of records, reports, contracts or other documents; makes decisions or provides recommendations based on findings; serve as an advisor to the organization’s executive team.
• Acts a technical resource and subject matter expert within assigned program or function; performs staff work and duties for the most difficult and complex situations and cases.
• Providing consultation and options counseling for older adults and adults with disabilities in the Transportation program;
• Ensuring adequate coverage of the Transportation line, assigns special work projects
• Ensuring team goals are tracked, completed, and reported.
• Providing information, consulting and referring clients regarding the resources and services available to older persons and their families;
• Working with individual consumers to identify gaps in services, reporting findings, and advocating for identified needs;
• Coordinating transportation resources and referrals, schedule and coordinate rides with contractors;
• Networking and establishing cooperative relationships with other community agencies in the region.
• Running Transportation meetings
• Working in collaboration with the ADRC teams to help coordinate transportation needs of consumers
• Support transportation program with developing new opportunities and providers
• Auditing employee call documentation to ensure productivity and provide constructive feedback and coaching.
• Staffing difficult cases and providing support for staff with clients/callers who are in crisis and immediate danger
• Leadership principles;
• Strategic planning principles;
• Management principles and practices;
• Budgeting principles;
• Program development and administration principles and practices;
• Project management principles;
• Advanced principles and practices in assigned area of responsibility;
• Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes.
• Issues and concerns facing older adults, persons with disabilities and their families;
• Adults with disabilities network and community resources available in the region.
• Knowledge of transportation providers and resources in the region.
• Providing leadership to staff;
• Delegating and prioritizing work;
• Developing and implementing strategies and goals;
• Directing, monitoring, and evaluating policies and procedures;
• Planning, coordinating, and implementing programs, projects, events, and activities;
• Developing and administering budgets;
• Interpreting and applying applicable laws, rules, and regulations;
• Analyzing processes and making recommendations for improvement;
• Preparing interpretive and analytical reports, summaries, and other related statements;
• Utilizing a computer and relevant software applications.
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction.
• Utilize personal computers and common software applications (Microsoft Office environment).
• Familiarity with basic concepts of digital accessibility, including techniques for accessible writing, presenting, remote meetings, and document creation.
• Work with clients in crisis;
• Manage conflict and advocate for clients
Education and experience requirements:
Bachelor’s degree in social work, gerontology or a related field and five to seven years of professional
human services experience and two years of supervisory experience. A Master’s Degree in a field
directly related to assignment may be preferred. Some assignments may require additional education,
certifications and/or licenses.
OR
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.
LICENSING/CERTIFICATIONS:
Valid Colorado Driver’s License and access to an automobile or to substantively equivalent alternative transportation.
STATUS:
Full-time, Exempt
COMPENSATION AND BENEFITS
The hiring salary range for this position is $5,604.56 – $7,006.58/month or $2,802.28 – $3,503.29/semi-monthly depending on qualifications.
This position is open until 5:00 p.m. Mountain Time on Friday, September 27, 2024.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Benefits
https://drcog.org/sites/default/files/resources/HR-BR-BENEFITS.pdf
How to Apply
Application Procedure
To view the full job description, a complete listing of benefits,
and to apply for this position, please visit our website at https://drcog.org/drcog-job-openings.
