Manager of Fundraising Data and Donor Analytics

Summary

Description

About the job

Water For People is a global nonprofit working across nine countries, bringing together communities, local entrepreneurs, and governments to build and maintain water and sanitation services that will last. We have a sustainable solution to end the global water and sanitation crisis, and our employees across the world help drive this solution.

Position Objective:

The Manager of Fundraising Data and Donor Analytics is a member of the Donor Engagement sub-team within the Donor Impact Team, is responsible for the comprehensive management and analysis of all fundraising donors, donations, and performance data. This role applies a strategic, detail-oriented, and data-driven approach to donor engagement and database management, directly supporting the organization's ambitious growth objectives.

As a key partner to the Chief Growth Officer and Donor Impact departmental leaders, this role plays is critical in ensuring data integrity, implementing best practices for data health and hygiene, and leveraging advanced analytics to drive accurate fundraising revenue forecasting, donor segmentation, and actionable fundraising strategies. As a strategic partner to fundraisers across the Donor Impact Team, this position also plays a pivotal role in driving data-informed decision-making and optimizing our fundraising systems.

The ideal candidate will bring:

• Fundraising Data Management & Configuration

  • Data Insight and Interpretation: A deep analytical mindset with the ability to not only understand complex data sets but to discern meaningful trends, patterns, and insights that inform strategic fundraising decisions.

  • Gap Analysis and Systems Thinking: A critical eye for identifying what is missing— whether gaps in data, process inefficiencies, or under-leveraged CRM capabilities—and for proactively recommending solutions that strengthen donor engagement and operational performance.

  • Skilled Translation Across Teams: The ability to act as a translator between technical systems and fundraising strategy—clearly communicating data concepts to non-technical colleagues and aligning database functions with organizational goals.

  • Prioritization in a Dynamic Environment: Strong decision-making skills with the ability to triage tasks, manage competing deadlines, and stay focused on high-impact activities in a fast-paced, mission-driven environment.

Collaborative, Service-Oriented Approach: A solutions-focused, service mindset that supports colleagues with responsiveness, clarity, and a commitment to shared success—helping the team achieve greater impact through data integrity and CRM excellence.

Essential Job Functions and Duties:

Fundraising Data and Revenue Analysis

• Qualifications, Knowledge, & Skills Required:

  • Design and develop reports to inform the strategic decision making of the fundraising team.

  • Analyze fundraising metrics and performance for distribution to Global Leadership Team and Board of Directors, in partnership with the Chief Growth Officer.

  • Assist Donor Impact Teams’ individual and specific reporting needs.

  • Support revenue budget and forecasting processing, providing historical trends.

  • Provide accurate and comprehensive reporting at various frequencies that provide insight into the current state of a campaign.

  • Collaborate with the Financial Department to accurately represent Fundraising analytics.

  • Help Donor Impact Directors and the Chief Growth Officer track and report on their set goals.

  • Establish, design, and support the distribution of reporting through RE NXT and other Business Intelligence Tools.

  • Continuously analyze the reporting and analytics needs of Water For People Donor Impact Teams and ensure resources are available.

  • Support and train Donor Impact Team members on canned reporting and shared reports that they can access regularly.

  • Continue education to stay current on best practices, techniques, and technologies.

  • Lead the recruitment, hiring/onboarding, and training process for the Data Coordinator and any internal or external analyst.

  • Supervise the Data Coordinator including establishing performance goals, evaluating, and supporting professional development needs.

  • Onboard new Donor Impact employees who need access to the database to the system.

  • Foster a culture of collaboration and accountability for all using the database including confidence in users.

  • Provide resources and training to cultivate confidence for system users to own their tools and functions within the database,

  • Oversee donor database of record systems budget.

  • Collaborate with all Donor Impact employees including Directors and Chief Growth Officer for data and analytic needs.

  • Work with external service providers to maintain donor database system.

Work closely with stakeholders to understand their goals and data dependencies, translate user analytics, and apply standard data analysis processes that conclude with sharing findings in various formats.

​​​​​​​​​​​​​​Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Physical Requirements/Working Conditions:

• Configure, maintain, and manage the database of record, Blackbaud Raiser’s Edge NXT database.

• Establish and maintain best practices and effective data coding for database structure, integrations, fundraising processes and goals, and reporting.

• Develop, implement, and document data management processes in accordance with best practices and data governance principles for system users.

• Oversee integrations between Blackbaud Raiser’s Edge NXT and other systems by executing data integration and migration projects.

• Formulate techniques and policies for quality data collection and entry to data health including the adequacy, accuracy, and legitimacy of data.

• Configure the database by performing ongoing data cleaning projects to ensure data health and proper database structure and usage.

• Monitor and analyze donor data systems and evaluate their performance to discover ways of enhancing them (new technologies, upgrades etc.)

• Ensure digital databases and archives are protected from security breaches and data losses.

• Troubleshoot data-related problems and authorize maintenance or modifications.

• Administer regular quality checks and assurance.

• Create, review, and deliver donor lists and segments.

• Act as lead for management of caging/lockbox partner including contract management, budgeting, and invoices.

• Oversee gift processing-the recording and processing of contributions and ensuring all gifts are promptly and accurately entered, receipted, and acknowledged.

• Support the Data Coordinator when necessary.

• Collaborate with the Financial Department to ensure accurate and timely reconciliation.

• Manage the upcoming transition from Blackbaud (RE database view to RE NXT).

Annual Salary Range:

$69,330 – $101,410

Benefits:

Our benefits program encompasses both a competitive local package and some global benefits that are geared to encourage healthy living for you and your family, along with a flexible work environment. Our health package includes medical, dental and vision coverage, as well as a Telehealth benefit. Additionally, we offer parental leave for growing families and sick days to care for yourself or your family when needed.

Water For People is committed to protecting children encountered during our work and by our employees, preventing sexual abuse and exploitation of all individuals with a particular focus on women and children and other marginalized communities in the performance of our work, preventing human trafficking in the performance of our work and in our supply chain and to having a drug-free workplace. During the recruitment processes, additional documentation will be requested to comply with our policies and in accordance with the legal requirements in your country of residency, this includes a background check. If you apply for employment, we want you to be aware of our recruitment, selection and hiring processes including important policies regarding employee conduct.

Water For People is an equal opportunity employer. Water for people strives to create and maintain a level of diversity that reflects the communities we serve. Achieving this—regardless of race, ethnicity, ancestry, tribal affiliation, age, gender, sexual orientation, gender identity, religion, veteran status, disability, socioeconomic class, educational attainment, or other social identities is critical to our ability to have a world where every person has access to reliable and safe water and sanitation services.

Our commitment ensures that we:

• Bachelor’s Degree or equivalent work experience.

• Minimum 5 years’ proven work experience in nonprofit fundraising database management specifically with Blackbaud Raiser’s Edge NXT including Queue.

• Experience working with multiple databases and software platforms, including relational databases and data visualization tools.

• Hands-on experience with various BI operations, including dashboards, visualizations, reporting, and data mining, and proven ability to utilize these tools for data-driven decision-making to tell compelling data stories.

• Ability to analyze and review operational procedures, identify problem areas, and optimize performance through procedural changes.

• Project management and organizational skills, with ability to establish priorities, balance multiple assignments, and meet deadlines.

• English language fluency.

• Proficiency in Microsoft Office program suite.

  • Ability to work outside regular business hours to meet with team members located in other time zones.

  • Opportunity for Occasional travel

  • Candidates must be citizens or legally authorized to work in the US.

  • This position can be fully remote or can work from our office in Greenwood Village, Colorado.

  • Water For People will only seek candidates from following states: AZ, CO, DC, FL, GA, IN, KY, LA, MD, ME, MI, NC, NE, OH, OK, OR, TX, VA.

  • • Have a different array of thinking that comes from diverse backgrounds and cultures, enabling us to solve some of the world’s greatest challenges.

    • Strive for a culture of inclusion and belonging by treating each other with dignity, respect, and appreciation enabling us to feel welcome, supported, and valued.

    • Effectively connect, communicate, and build long-lasting relationships with stakeholders within our diverse communities.

    • Have diversity of thought, perspectives, backgrounds, identities, and talents that will support our mission to develop high-quality drinking water and sanitation services are available to Everyone Forever.